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Property Operations Manager Jobs in Springfield, MA

The Operations Supervisor works closely with the mall staff in maximizing the customers shopping ... Manage Property Operating Expenses within or below budgeted levels * Performs Condition Assessments ...

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Assistant Property Manager

Holyoke, MA · On-site

$45K - $58K/yr

Other assigned duties essential for daily operations and other duties assigned by Regional Property Manager or Property Manager. Salary Range: $45,000 - $58,000 based on education and experience ...

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Property Operations Manager information

See Springfield, MA salary details

$27.9K

$58.1K

$96.2K

How much do property operations manager jobs pay per year?

As of May 31, 2026, the average yearly pay for property operations manager in Springfield, MA is $58,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $67,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Property Operations Manager, and why are they important?

To thrive as a Property Operations Manager, you need strong knowledge of property management, budgeting, maintenance oversight, and typically a bachelor’s degree in business or a related field. Familiarity with property management software like Yardi or AppFolio and certifications such as CPM (Certified Property Manager) are often required. Exceptional organizational skills, problem-solving abilities, and effective communication help you stand out in this role. These skills ensure efficient property operations, tenant satisfaction, and profitability for property owners.

How does a Property Operations Manager typically collaborate with maintenance and leasing teams to ensure smooth property functioning?

A Property Operations Manager works closely with both maintenance and leasing teams by coordinating regular property inspections, prioritizing repair requests, and ensuring timely communication of unit availability. They often act as the main point of contact between these departments, facilitating meetings and aligning operational goals. This collaborative approach helps maintain high property standards, ensures resident satisfaction, and streamlines the leasing process.

What does a Property Operations Manager do?

A Property Operations Manager oversees the daily operations and maintenance of residential, commercial, or industrial properties. Their responsibilities include managing maintenance staff, coordinating repairs, ensuring compliance with safety regulations, and overseeing budgets related to property upkeep. They also work closely with tenants and property owners to address concerns and maintain a high standard of property management. Effective property operations management helps maximize property value and tenant satisfaction.

What type of property manager makes the most money?

Senior property managers, especially those overseeing large commercial or luxury residential portfolios, tend to earn the highest salaries. Property managers with specialized skills, certifications, or experience managing high-value properties typically have higher earning potential than entry-level or general managers.

What is the difference between Property Operations Manager vs Property Supervisor?

AspectProperty Operations ManagerProperty Supervisor
ResponsibilitiesOversees overall property management, including maintenance, leasing, and tenant relationsManages daily operations, supervises staff, and handles tenant issues
CredentialsOften requires property management certifications or real estate licensesTypically requires experience in property management; certifications vary
Work EnvironmentStrategic planning, administrative tasks, and coordination with teamsHands-on management, direct interaction with tenants and staff
Industry UsageCommon in commercial and large residential propertiesMore common in smaller residential properties or complexes

The Property Operations Manager focuses on strategic oversight and overall property performance, while the Property Supervisor handles daily operations and staff supervision. Both roles are essential in property management but differ in scope and responsibilities.

What are the most commonly searched types of Property Operations jobs in Springfield, MA? The most popular types of Property Operations jobs in Springfield, MA are:
What are popular job titles related to Property Operations Manager jobs in Springfield, MA? For Property Operations Manager jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Property Operations Manager jobs in Springfield, MA look for? The top searched job categories for Property Operations Manager jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Property Operations Manager jobs? Cities near Springfield, MA with the most Property Operations Manager job openings:

$58.89K - $96.99K/yr

Full-time

Posted 16 days ago


Job description

Job Location:

Westfarms

PRIMARY PURPOSE:

The Operations Supervisor works closely with the mall staff in maximizing the customers shopping experience and tenant sales by working to ensure a clean, well maintained, safe, and friendly and aesthetically pleasing environment, and asset preservation and enhancement while ensuring implementation of all Simon standards. The Operations Supervisor will assist Operations Director to oversee all operational functions, projects, construction, and contracted services at the center among other things.

PRINCIPAL RESPONSIBILITIES:

The successful candidate's responsibilities will include, but not be limited to:

  • Monitors cleaning services provided through contracts that require rigorous oversight.

  • Manages preventive and predictive maintenance, repair, and construction work to sustain safe and reliable operation

  • Reads and interprets paper- or computer-based engineering drawings and schematic diagrams

  • Works with OD and other maintenance staff members to ensure proper Preventative Maintenance and related record keeping and logs

  • Maintains a safe environment and identifies and eliminates safety hazards to Mall staff, tenants and customers. This may include administration of and training for programs such as OSHA, ADA, EPA and other regulated programs

  • Works with security and local officials to plan and oversee a fire safety program.

  • Supports preparation for emergency and disaster response

  • Assist in the development of expense, energy and capital budgets

  • Manage Property Operating Expenses within or below budgeted levels

  • Performs Condition Assessments (either personally or with the assistance of consultants) to assist in development of long range capital plans and budgets.

  • Oversees contractors performing capital work

  • Interacts with Portfolio Director of Operations and Energy Services

  • Provide support to tenants under construction and ensure construction activities match approved plans and comply with mall criteria

  • May assist tenants in overcoming Government and permit obstacles, build relationships with key Government officials

  • Coordinate and communicate with tenant coordination to insure tenants opens at or before the budgeted RCD

  • Develop staff members by enhancing their roles and broadening their experiences.

  • Give recognition for good performance and effectively counsel poor performance.

  • Complete performance reviews with thorough and objective feedback

  • Resolve tenant lease and non-lease concerns related to facility operations

  • Establish strong relationships and may frequently interact with key civic leaders (Code Officials, Fire Safety, etc.)

  • Maintain good relationships with tenants through frequent interaction, effective follow-through, and by participating in formalized tenant meeting to promote/discuss facility operations initiatives

  • Fulfill Manager-on-Duty rotation and manage day to day activities as necessary which may include emergency situations

  • Manage operations purchasing program and asset inventory

  • Ensure all Services Agreements are current and compliant to the Simon Field Purchasing Policy

MINIMUM QUALIFICATIONS:

  • High School Diploma or GED required

  • Three years of experience in facility/maintenance operations in a supervisory position.

  • Ability to communicate effectively both orally and in writing

  • Proficient in the use of computers and programs such as Microsoft Office and other programs as applicable to the property

  • Ability to be flexible, prioritize and manage multiple projects, as well as solve problems in a timely manner

  • Valid Driver's License

  • Ability to lift and carry up to 50 pounds

The salary range for this position is $58,893.30 - $96,989.65. Actual compensation within that range will be dependent upon various factors, including an individual's skills, experience and qualifications and the geographic location of the job. It is uncommon for an individual to be hired at the top end of the pay range.