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Property Operations Manager Jobs in Springfield, IL

Big I Illinois

Personal Lines Account Manager

Springfield, IL · On-site

$44K - $60K/yr

... property schedules, and identification cards. 7. Perform a variety of account management support ... operations. Experience with MS Office products (Word and Excel) and the Internet are highly ...

Cedarhurst

Executive Director

Springfield, IL · On-site

... and operational goals are consistently achieved. * Create and manage the department schedule ... Demonstrate competence in regulatory compliance and ensure that the property stays in regulatory ...

Troxell

Claims Manager

Springfield, IL · On-site

$50K - $70K/hr

Property amp; Casualty License and Life amp; Health License at hire or within 180 days of hire ... Must demonstrate competence in computers and office operations. Experience with MS Office products ...

Princeton Management

Painter

Springfield, IL · On-site

$18 - $22/hr

Identify and report to management issues involving the employees, property or residents * Timely ... community operations Benefits: * Competitive wages within the industry. * Health, dental, and ...

Cooper's Hawk

Kitchen Manager

Springfield, IL · On-site

$55K - $65K/yr

... home/property) and employee discounts on goods and services * Team Member Rewards, Milestone ... Be accountable for prep and line knowledge to drive financial and operational results * Assist with ...

Princeton Management

Painter

Springfield, IL · On-site

$18 - $22/hr

Identify and report to management issues involving the employees, property or residents * Timely ... community operations Benefits: * Competitive wages within the industry. * Health, dental, and ...

Mehr Consultancy

Front Desk Supervisor

Springfield, IL · On-site

$18 - $20/hr

... manage the front desk operations of our hotel. The ideal candidate will be responsible for ... property and local areas. * Perform administrative duties such as filing and updating records.

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Property Operations Manager information

See Springfield, IL salary details

$27.8K

$57.8K

$95.6K

How much do property operations manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for property operations manager in Springfield, IL is $57,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $67,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a property operations manager?

To thrive as a Property Operations Manager, you need strong knowledge of property management, budgeting, maintenance oversight, and typically a bachelor’s degree in business or a related field. Familiarity with property management software like Yardi or AppFolio and certifications such as CPM (Certified Property Manager) are often required. Exceptional organizational skills, problem-solving abilities, and effective communication help you stand out in this role. These skills ensure efficient property operations, tenant satisfaction, and profitability for property owners.

How does a property operations manager typically collaborate with maintenance and leasing teams to ensure smooth property functioning?

A Property Operations Manager works closely with both maintenance and leasing teams by coordinating regular property inspections, prioritizing repair requests, and ensuring timely communication of unit availability. They often act as the main point of contact between these departments, facilitating meetings and aligning operational goals. This collaborative approach helps maintain high property standards, ensures resident satisfaction, and streamlines the leasing process.

What is the difference between Property Operations Manager vs Property Supervisor?

AspectProperty Operations ManagerProperty Supervisor
ResponsibilitiesOversees overall property management, including maintenance, leasing, and tenant relationsManages daily operations, supervises staff, and handles tenant issues
CredentialsOften requires property management certifications or real estate licensesTypically requires experience in property management; certifications vary
Work EnvironmentStrategic planning, administrative tasks, and coordination with teamsHands-on management, direct interaction with tenants and staff
Industry UsageCommon in commercial and large residential propertiesMore common in smaller residential properties or complexes

The Property Operations Manager focuses on strategic oversight and overall property performance, while the Property Supervisor handles daily operations and staff supervision. Both roles are essential in property management but differ in scope and responsibilities.

What is property operations management?

Property operations management involves overseeing the daily functions of real estate properties, including maintenance, tenant relations, leasing, and financial performance. It requires strong organizational skills, knowledge of property management software, and compliance with relevant regulations to ensure efficient and profitable property performance.

What job categories do people searching Property Operations Manager jobs in Springfield, IL look for?

The top searched job categories for Property Operations Manager jobs in Springfield, IL are:

What cities near Springfield, IL are hiring for Property Operations Manager jobs?

Cities near Springfield, IL with the most Property Operations Manager job openings:

Property Operations Manager jobs near you
Infographic showing various Property Operations Manager job openings in Springfield, IL as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 12% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $57,816 per year, or $27.8 per hour.

Director, Commercial Lines

Insurance Office of America

Springfield, IL

Full-time

Medical, Retirement

Posted 21 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

56th of 310 rated insurance

Job description

Description

Job Description:

Title: Director, Commercial Lines 

Fully Remote: preferred Central Time Zone working hours
Required: 5-7 years experience in a commercial lines operational leadership (or similar) role w/ a large brokerage/agency, active P&C license, and active designation (CPCU and/or CIC strongly preferred)
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role: The Director/VP, Commercial Lines serves as a national subject matter expert in Commercial Property & Casualty insurance and agency operations. This role partners with Divisional and Regional Leadership to advance corporate objectives, optimize operational effectiveness, and strengthen Commercial Lines performance across the organization. Responsible for driving workflow standardization, process improvement, workforce planning, operational scalability, and agency best practices, this role serves as a strategic advisor supporting producers, account teams, and operational leaders in delivering exceptional client service and maximizing shareholder value. The Director/VP, Commercial Lines also plays a key role in M&A integration initiatives, operational transformation efforts, and the ongoing evolution of the agency's Commercial P&C operating model.

Key Responsibilities:

  • Commercial Lines Strategy: Partner with Divisional and Regional Leadership to develop and execute initiatives that strengthen Commercial Lines operations, service delivery, and organizational performance.

  • Operational Excellence: Identify operational challenges and implement scalable solutions that improve efficiency, quality, consistency, and client outcomes.

  • Workflow Standardization: Establish and promote standardized Commercial Lines workflows, procedures, and best practices across the organization.

  • Process Optimization: Lead process improvement initiatives focused on increasing productivity, reducing variation, and enhancing operational effectiveness.

  • Root Cause Analysis: Evaluate operational issues, identify underlying causes, and implement corrective actions that drive sustainable improvements.

  • Workforce Planning: Analyze staffing models, workload distribution, and service demands to develop capacity plans that support growth and operational excellence.

  • Managed Services Alignment: Partner with operational and Managed Services teams to ensure efficient utilization of resources and alignment with organizational goals.

  • Technical Expertise: Serve as a national Commercial P&C subject matter expert, providing guidance on agency operations, workflows, systems, and industry best practices.

  • M&A Integration Support: Support merger and acquisition initiatives through operational assessments, integration planning, workflow alignment, and process standardization.

  • Stakeholder Collaboration: Build strong partnerships with producers, operations teams, and leadership to drive engagement, accountability, and successful implementation of strategic initiatives.

  • Systems & Technology Optimization: Promote effective utilization of EPIC, workflows, reporting tools, and operational technology platforms to improve performance and consistency.

  • Performance Analysis: Utilize operational metrics, service measurements, and business intelligence to evaluate organizational effectiveness and identify opportunities for improvement.

  • Change Leadership: Lead operational transformation efforts by facilitating adoption of new processes, workflows, and business practices throughout the organization.

  • Professional Development: Maintain advanced industry, operational, and leadership expertise through continuous learning and professional development.

  • Champion IOA Values: Demonstrate integrity, leadership, accountability, and professionalism in all interactions.

Ideal Candidate Qualifications:

  • Active Property & Casualty License required

  • CPCU and/or CIC designation (or equivalent)

  • 5–7+ years of Commercial Lines operational leadership experience within a large insurance brokerage or agency

  • Strong expertise in Commercial P&C agency operations, workflows, servicing models, and process optimization

  • Demonstrated experience with workflow standardization, operational excellence, and continuous improvement initiatives

  • Experience conducting root cause analysis and implementing sustainable process improvements

  • Strong workforce planning, capacity modeling, and resource management experience

  • Experience supporting mergers, acquisitions, and operational integration initiatives

  • Applied EPIC experience strongly preferred

  • Excellent communication, stakeholder management, and change leadership skills

  • Proven ability to influence leaders and drive results in a highly matrixed organization

  • Strong analytical, strategic thinking, and problem-solving capabilities

What We Offer: 

  • Competitive salaries and bonus potential

  • Company-paid health insurance

  • Paid holidays, vacations, and sick time 

  • 401K with employer match

  • Professional growth and career progression opportunities

  • Respectful culture and work/family life balance

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $125,000.00 - $150,000.00 annually depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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