PR · On-site
... property, responsible for the day-to-day management and long-term performance of the resort. This includes full oversight of all operating departments, Guest Services, Housekeeping, Engineering ...
Quick apply
PR · On-site
... property, responsible for the day-to-day management and long-term performance of the resort. This includes full oversight of all operating departments, Guest Services, Housekeeping, Engineering ...
$89K - $106K/yr
Purchasing, procurement, and property management: acts as advisor to staff in purchasing and procurement matters, monitors funds, assists with maintenance of data and administrative files. * Office ...
$89K - $106K/yr
Purchasing, procurement, and property management: acts as advisor to staff in purchasing and procurement matters, monitors funds, assists with maintenance of data and administrative files. * Office ...
Worker, Maintenance
San Juan, PR · On-site
... the property * Perform a variety of maintenance/minor repair activities on the interior/exterior ... Schedule and preform preventive maintenance programs as assigned by management. * Ensure the ...
Worker, Maintenance
San Juan, PR · On-site
... the property * Perform a variety of maintenance/minor repair activities on the interior/exterior ... Schedule and preform preventive maintenance programs as assigned by management. * Ensure the ...
Sales Manager
San Juan, PR · On-site
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
Sales Manager
San Juan, PR · On-site
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
AsstDir-Finance
San Juan, PR · On-site
... property managers. • Assists in the implementation of a system of appropriate controls to manage business risks. • Ensures a strong accounting and operational control environment to safeguard ...
AsstDir-Finance
San Juan, PR · On-site
... property managers. • Assists in the implementation of a system of appropriate controls to manage business risks. • Ensures a strong accounting and operational control environment to safeguard ...
AsstDir-Finance
San Juan, PR · On-site
Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. Facilitates critique meetings to review information with management team. Developing and ...
AsstDir-Finance
San Juan, PR · On-site
Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. Facilitates critique meetings to review information with management team. Developing and ...
Manages property working capital and cash flow in accordance with brand SOPs and owner requirements. Facilitates critique meetings to review information with management team. Developing and ...
Manager - Bar
San Juan, PR · On-site
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant ... property. Manages in compliance with all local, state and Federal beverage and liquor laws.
Manager - Bar
San Juan, PR · On-site
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant ... property. Manages in compliance with all local, state and Federal beverage and liquor laws.
PR · On-site
$12.25 - $16.25/hr
... the property during night hours. As the hotel operates 24 hours a day, seven days a week ... Prepare operational and financial reports for management review. * Maintain confidentiality ...
Quick apply
PR · On-site
$12.25 - $16.25/hr
... the property during night hours. As the hotel operates 24 hours a day, seven days a week ... Prepare operational and financial reports for management review. * Maintain confidentiality ...
Housekeeping Coordinator - Caribe Hilton
San Juan, PR · On-site
$14/hr
Log, track, and close service requests in the work order and/or property management system * Communicate room availability: Partner with Housekeeping and Property Operations teams to ensure the Front ...
Housekeeping Coordinator - Caribe Hilton
San Juan, PR · On-site
$14/hr
Log, track, and close service requests in the work order and/or property management system * Communicate room availability: Partner with Housekeeping and Property Operations teams to ensure the Front ...
PR · On-site
Position Overview The Inside Property Driver is responsible for providing safe, reliable, and ... Provide occasional outside transportation for employees or resort needs as directed by management.
Quick apply
PR · On-site
Position Overview The Inside Property Driver is responsible for providing safe, reliable, and ... Provide occasional outside transportation for employees or resort needs as directed by management.
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
PR · On-site
$15 - $19.25/hr
... property damage, criminal activity, and any potential loss occurring on hotel premises. This role ... Skilled in managing difficult situations calmly and professionally while preserving guest ...
Quick apply
PR · On-site
$15 - $19.25/hr
... property damage, criminal activity, and any potential loss occurring on hotel premises. This role ... Skilled in managing difficult situations calmly and professionally while preserving guest ...
PR · On-site
$10 - $13/hr
As directed by the Property Engineer, maintain proper chemical and temperature levels in the pool ... Complete special projects as assigned by management.
Quick apply
PR · On-site
$10 - $13/hr
As directed by the Property Engineer, maintain proper chemical and temperature levels in the pool ... Complete special projects as assigned by management.
PR · On-site
$9.25 - $12.50/hr
The role requires a friendly, professional demeanor and a thorough knowledge of the property's layout, local attractions, and amenities. Education & Experience * High School diploma or equivalent ...
Quick apply
PR · On-site
$9.25 - $12.50/hr
The role requires a friendly, professional demeanor and a thorough knowledge of the property's layout, local attractions, and amenities. Education & Experience * High School diploma or equivalent ...
PR · On-site
$11.50 - $14.75/hr
... Management, Tourism, or a related field is preferred. * Minimum of 1-2 years of progressive experience in a hotel, hospitality, or guest services role, preferably in luxury or full-service properties.
Quick apply
PR · On-site
$11.50 - $14.75/hr
... Management, Tourism, or a related field is preferred. * Minimum of 1-2 years of progressive experience in a hotel, hospitality, or guest services role, preferably in luxury or full-service properties.
Door Attendant | Part Time
San Juan, PR · On-site
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
Door Attendant | Part Time
San Juan, PR · On-site
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
Door Attendant | Part Time
San Juan, PR · On-site
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
Door Attendant | Part Time
San Juan, PR · On-site
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and ...
Property Management information
What is property management?
Property management is about making a rental property as profitable as it can be as well as dealing with the legal and administrative tasks associated with the work. A property manager’s job is to perform the necessary upkeep or to hire other people to perform maintenance services and administrative help. Real estate buildings, by law, have to meet specific standards before they can legally be posted for rental, and property management involves making sure that buildings meet these legal requirements. To become a property manager, you need to have experience and training in relevant fields, including customer service and business administration.
What is property management?
Property management is the oversight and operation of real estate properties on behalf of owners. This typically includes tasks such as collecting rent, handling maintenance and repairs, managing tenant relations, and ensuring compliance with relevant laws and regulations. Property managers can work with residential, commercial, or industrial properties. Their goal is to maximize the value and income of the property while minimizing expenses and vacancies.
What are the key skills and qualifications needed to thrive as a property manager, and why are they important?
To thrive as a Property Manager, you need knowledge of real estate laws, leasing practices, budgeting, and property maintenance, typically backed by a degree in business or real estate and relevant licenses or certifications. Familiarity with property management software (such as Yardi or AppFolio), maintenance tracking systems, and financial reporting tools is essential. Excellent communication, problem-solving, and organizational skills help you effectively interact with tenants, vendors, and property owners. These competencies ensure efficient property operations, tenant satisfaction, and maximized asset value.
What are some common challenges property managers face in balancing tenant satisfaction and property owner expectations?
Property managers often navigate the delicate balance between meeting tenants’ needs—such as timely maintenance and clear communication—and fulfilling property owners’ goals for profitability and property value. Challenges can include handling urgent repair requests within budget constraints, enforcing lease agreements, and addressing conflicting interests between tenants and owners. Developing strong communication skills and setting clear expectations with both parties are essential for success in this role. Effective property managers also stay proactive about property upkeep and foster positive tenant relations to minimize turnover and maintain owner satisfaction.
What is the difference between Property Management vs Leasing Agent?
| Aspect | Property Management | Leasing Agent |
|---|---|---|
| Primary Role | Oversees entire property operations, including maintenance, tenant relations, and rent collection | Focuses on showing properties, screening tenants, and lease signing |
| Credentials | Often requires real estate license, property management certification | Typically requires real estate license |
| Work Environment | Office-based with on-site inspections | Primarily in the field, showing properties |
| Employer & Industry Usage | Property management companies, real estate firms | Real estate brokerages, leasing agencies |
While both roles involve working with tenants and properties, property management encompasses a broader range of responsibilities, including maintenance and financial management, whereas leasing agents mainly focus on tenant acquisition and lease agreements.
What skills do you need to be a property management?
Property management requires strong communication, organizational, and problem-solving skills to handle tenant relations, maintenance issues, and administrative tasks. Knowledge of leasing laws, budgeting, and familiarity with property management software are also important. Certifications such as a real estate license or property management certification can enhance job prospects.
More about Property Management jobs
What are the most commonly searched types of Property Management jobs in Puerto Rico?
The most popular types of Property Management jobs in Puerto Rico are:
What job categories do people searching Property Management jobs in Puerto Rico look for?
The top searched job categories for Property Management jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Property Management jobs?
Cities in Puerto Rico with the most Property Management job openings:
Full-time
Re-posted 14 days ago
Job description
General Manager – Luxury Resort
Isabela, Puerto Rico | Full-Time | Hospitality & Resort Operations
About Us
Nestled along the stunning coastline of Isabela, our luxury resort offers an unparalleled experience of refined leisure, wellness, and elevated service. With expansive grounds, high-end accommodations, fine dining, golf, and curated guest experiences, we are redefining destination hospitality in Puerto Rico.
As we scale our operations and prepare for continued growth, we are seeking an accomplished General Manager to lead our resort multidisciplinary team and deliver exceptional service, operational discipline, and strategic alignment across all departments.
The Role
The General Manager is the most senior operational leader on property, responsible for the day-to-day management and long-term performance of the resort. This includes full oversight of all operating departments, Guest Services, Housekeeping, Engineering & Landscaping, Food & Beverage, Spa & Wellness, Golf Operations, and Guest Experience.
Reporting directly to ownership, this individual is expected to uphold the brand’s luxury standards, lead with integrity, and drive excellence in every guest and employee interaction.
Key Responsibilities
- Lead, supervise, and inspire staff to achieve operational and service excellence
- Oversee performance in financial, guest experience, operational, and workforce-related key results
- Uphold brand identity and guest satisfaction across all service touchpoints
- Maintain full profitability margins responsibility with a strong focus on cost control, labor management, and revenue optimization
- Support coordination of group events, golf activities, and F&B service quality in collaboration with departmental leaders
- Ensure resort compliance with all applicable safety, regulatory, and environmental standards
- Promote a positive, accountable, and high-performance work culture across the organization
- Coordinate directly with ownership and stakeholders on strategic initiatives and reporting
- Champion continuous improvement, innovation, and cross-functional alignment
Who You Are
- A proven leader with 10+ years in luxury hospitality/resort management, including experience in both Rooms and F&B divisions
- Deep understanding of high-end service standards, personalized guest experiences, and team engagement
- Strong business acumen with demonstrated success in financial management and indicators accountability
- Experience working in complex, fast-paced environments requiring strong judgment, coordination, and follow-through
- Spanish and English fluency required; local Puerto Rico experience strongly preferred
Location & Work Environment
This position is onsite in Isabela, Puerto Rico, and requires high visibility across the property, active involvement in day-to-day operations, and availability to work weekends, holidays, and irregular hours as required.
Performance Expectations
This role is measured through a Balanced Scorecard framework, focusing on:
- Financial Performance
- Guest Experience
- Operational Execution
- People & Growth
- Strategic Oversight
What We Offer
- Opportunity to lead aspecialdestination resort in a breathtaking location
- Highly visible leadership role with strategic growth opportunities
- Committed ownership and cross-functional support
- A professional and purpose-driven team culture
Ready to lead one of Puerto Rico’s most exclusive hospitality destinations?
Submit your résumé and a short cover letter outlining your leadership style and alignment with luxury service values.
EQUAL OPPORTUNITY EMPLOYER
Royal Isabela is an equal opportunity employer committed to building a diverse and inclusive workforce. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We encourage applications from candidates of all backgrounds.