Performs consultative business operations support work on behalf of the Transportation Programs Division and in support of agency
transportation project and program delivery. Work involves coordination of external projects, as well as leading division specific
programs including newsletters, conferences, banquets, file retention, open records coordination.
Work requires extensive contact with departmental staff, governmental organizations and private entities. May serve as lead
worker. Employees at this level establish their own work plan and priorities to meet set objectives. Issues are rarely referred
to the supervisor but are handled at the occurrence.
Essential Duties:
- Represents the Department and participates on interagency groups, technical committees or special task force groups
- Conducts program or project analyses and develops and recommends solutions/methods to increase productivity/efficiency and/or streamline operations.
- Oversees and monitors the progress of current program initiatives or projects; evaluates pending program initiatives and projects for planning purposes; and consults and advises personnel and external contacts in policies and procedural requirements
- Provides training or technical support and assistance in program or project areas
- Serves as point of contact and/or liaison for programs or special projects with other departmental staff, governmental entities and/or the public.
- Develops and implements plans to communicate project methodology to interested groups and team members.
- Researches, identifies and provides recommendations to improve programs and/or operations.
- Coordinates program meetings, conferences, workshops; makes presentations.
- Prepares special reports by researching, collecting, analyzing, and summarizing information and trends.
- Leads and coordinates internal division business operations programs
- Oversees, complies and distributes division specific program or project information, including statuses, meeting agenda, action items and notes; provides updates to management and stakeholders
- Oversees, complies and distributes division specific program or project information, including statuses, meeting agenda, action items and notes; provides updates to management and stakeholders
- Monitors and identifies program or project progress against planned timelines, identifies risks or variances, and supports mitigation strategies to maintain approved scope and objectives.
- Responsible for division administrative and business functions to include inventory control, conference planning, file retention, division newsletter, legislation, and open records coordination.
- May serve as division legislative liaison and/or open records coordinator.
- Monitors and makes recommendations regarding administrative functions, reports, studies and specialized projects within the division.
- Supports and/or Leads division-wide initiatives by coordinating logistics, preparing materials, and assisting with meetings, workshops, conferences and other project deliverables
- Researches, identifies and provides recommendations to improve program and/or operations for the division.
- Coordinates with cross-functional stakeholders, subject matter experts, and leadership to facilitate project activities, manage dependencies, and support issue resolution
- Assist in establishing long-range program objectives and specifies strategies and actions to achieve objectives.
- May serve as a lead worker by serving as a resource for complex questions; presenting workflow and operational updates to the supervisor/manager; providing input on team members' career conversations; and approving leave requests to ensure operations coverage.
- Serves as a project lead by managing interim projects; distributing project-related work assignments; and evaluating project team members for the duration of the project.
- Performs other job responsibilities as assigned.
Minimum Qualifications: Education:
Bachelor's Degree in Business Administration, Public Admin, Communications or related discipline. Relevant work experience may be substituted for degree on a year per year basis. Substitutions for Minimum Qualifications
Experience:
4 years of experience in business analysis, program or project admin or related experience. (Experience can be satisfied by full time or prorated part time equivalent) Related graduate level education may be substituted for experience on a year per year basis.
Competencies:
Considerable knowledge of:
- Applicable governmental laws, rules and regulations specific to area of responsibility for safeguarding information and information technology related systems
- Program/project planning, development, and management methodologies
- Communication strategies, policies and methods
- Applicable laws, rules, and regulations
- The Texas Public Information Act
- Legislative process
Ability to:
- Office management practices and procedures
Considerable knowledge of:
- Developing and giving presentations
- Establishing plans and setting objectives and goals that support overall business strategy/results; anticipating and adjusting for problems/roadblocks
- Developing, interpreting, and implementing policies, procedures, and technical information
- Research and analysis methodologies
- Maintaining effective working relationships with others
- Monitoring the status and progress of project
- Leading, assigning, reviewing, and monitoring the work of others
- Analyzing projects and tasks, prioritizing, setting goals and meeting deadlines
- Communicating complex ideas and information clearly, concisely, and effectively
- Using computers, applicable programs, applications, and systems
- Communicate effectively
- Interact with all levels of the organization
Other Attributes:
- Exercises logic and reasoning to define problems, establish facts and draw valid conclusions; makes decisions that support business objectives and goals
Physical Requirements and Working Conditions:
- Sedentary work: Lift up to 10 lbs at a time and occasionally carry files/small tools
- Talking-expressing or exchanging ideas by spoken words
- Hearing-perceive sound at normal speaking levels; receive information by oral communication
- Close Visual Acuity-work includes data/figures; view a computer screen; extensive reading
Conditions of Employment:
Please read the Standard Conditions of Employment (TxDOT) for all positions.