Program Support Assistant Jobs in Ocala, FL (NOW HIRING)

Requisition No: 882955 

Agency: Department of Health

Working Title: HEALTH SUPPORT SPECIALIST - 64041564

 Pay Plan: Career Service

Position Number: 64041564 

Salary:  $34,760.00 - $36,498.00 annually 

Posting Closing Date: 09/15/2026 

Total Compensation Estimator Tool

HEALTH SUPPORT SPECIALIST  

OPEN COMPETITIVE

Your Specific Responsibilities:

This position will be available to work as Health Support Technician or Senior Clerk in all WIC clinic locations. The incumbent will be required to work at various sites with a scheduled or advance notification of changes. This is a highly skilled position which requires an expert understanding of the Federal WIC and Nutrition Program and the use of the WIC FL-WiSE System with minimal supervision. Having successfully completed the Florida Paraprofessional Training modules, will assist in providing quality nutrition services to WIC participants in compliance with the Federal Regulations. The incumbent is expected to promote cooperation, courtesy, and teamwork, in a diverse environment and as an employee of the Marion County WIC program. A valid driver’s license and reliable vehicle are required for this position.

Maintains current knowledge of the Federal WIC program regulations including WIC memos, WIC FL-WiSE system guide and the DOH Manual 150-24. Accurately compiles and records income, demographic and other information necessary to determine WIC program eligibility and advises WIC participants of their rights and obligations according to federal guidelines. Ensures that the Florida voter registration group or individual completed accurately. Issue EBT card benefits. Conducts secondary low risk nutrition education contacts in relationship with staff and the public. Assist in decreasing non participation by contacting clients for appointments who appear on related reports such as the No Show and Clients eligible for benefits reports.

Obtains accurate data on height and weight measurement on women, infants, and children. Performs hematocrit/hemoglobin testing and records results electronically. Cleans equipment and area where blood work is done daily. Maintains “universal precautions: in completing clinic HST function. Follows established guidelines and standards for safety in handling equipment, biological specimens and waste products to prevent exposure to blood borne pathogens. Completes lab/anthro and immunization sections in electronic system.

Promotes and support breastfeeding initiative.

Reads, understands, and implements directives and other duties as assigned.

Completes travel accurately and according to established division and agency guidelines

Required Knowledge, Skills, and Abilities:

• Ability to perform arithmetic calculations, and perform anthropometric, hematological processes.
• Knowledge of the procedures and practices for receiving and disbursing WIC EBT cards.
• Knowledge of basic bookkeeping procedures.
• Ability to deal with the public in a tactful and courteous manner, maintain records, organize and coordinate work assignments, communicate, maintain effective working relations and good rapport.

• Knowledge of the Florida Paraprofessional WIC modules.

Qualifications:

Minimum-

Experience with using Excel, Word, Microsoft Office Suite, or any other computer progams

Valid FL Drivers License

Willing to travel site to site

Experience with providing customer service in clerical setting to a diverse customer base

Preferred-

Fluent in Spanish

Prior experience working with children

Experience scheduling or rescheduling appointments, screening or determining program eligibility

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

MARION COUNTY HEALTH DEPARTMENT

1801 SE 32ND AVE OCALA FLORIDA 34471

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

• Annual and Sick Leave benefits;
• Nine paid holidays and one Personal Holiday each year;
• State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;
• Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

• Flexible Spending Accounts;
• Tuition waivers;
• And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.  

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov 

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida.  Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement. 

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system.  E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.   

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.  

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace. 

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. 

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. 

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women.  The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise.  Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.    

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE.  Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply.  Certain service members may be eligible to receive waivers for postsecondary educational requirements.  Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.  Veterans’ Preference documentation requirements are available by clicking here.  All documentation is due by the close of the vacancy announcement.