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Program Support Assistant Jobs in Grafton, WI (NOW HIRING)

US Government Jobs

Program Support Assistant

Milwaukee, WI · On-site

$41K - $48K/yr

Mission To fulfill President Lincoln's promise "To care for those who have served in our nation's military and for their families, caregivers, and survivors" - by serving and honoring the men and ...

City of Milwaukee

PROGRAM ASSISTANT III

Milwaukee, WI · On-site

$36K - $46K/yr

Information Technology (IT) Support Serve as the Distribution Section liaison with MWW's IT Section. Act as a primary contact for user issues with the wireless work order system. Troubleshoot minor ...

City of Milwaukee

PROGRAM ASSISTANT III

Milwaukee, WI · On-site

$36K - $46K/yr

... Program Assistant III assists the MWW Engineering team with administrative tasks related to ... Essential Functions PROGRAM SUPPORT Track and report the status of the Water Main Capital ...

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All JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Grafton, WI

Program Support Assistant information

See Grafton, WI salary details

$26.1K

$44.6K

$56K

How much do program support assistant jobs pay per year?

As of Jun 28, 2026, the average yearly pay for program support assistant in Grafton, WI is $44,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $48,200.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What cities near Grafton, WI are hiring for Program Support Assistant jobs? Cities near Grafton, WI with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Grafton, WI as of June 2026, with employment types broken down into 3% As Needed, 28% Full Time, and 69% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,568 per year, or $21.4 per hour.
Program Support Assistant

Program Support Assistant

US Department of Veterans Affairs

Milwaukee, WI • On-site

$41K - $48K/yr

Other

Posted 10 days ago

U.S. Department Of Veterans Affairs rating

8.1

Company rating: 8.1 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

40th of 276 rated public sector bodies

Job description

Job Title

Program Support Assistant

Job Description

This position is located at the VAMC Milwaukee, WI, in Non VA Care. The primary purpose of this position is to coordinate and manage the provision of medical testing, treatment and/or procedures to both internal and external patients referred for diagnostic services and/or treatment that are not available from VA sources and is attainable from a private institution at VA expense through VACCN.

Duties
  • Incumbent is the primary coordinator for scheduling of Non-VA Care procedures for the Medical Center and all Community Based Outpatient Clinics (CBOCs) for urgent and non-urgent requests.
  • Responsible for maintaining a current directory of contact information, to include name, address and phone number of institutions, and contact persons.
  • Provides guidance and instruction to the clinical staff and its subordinates in administrative policies and procedures relative to Non VA Care and VACCN.
  • Serves as a resource liaison for guidance and direction in the utilization of the Computerized Patient Record System (CPRS), EHRM, Vista and Vista Imaging Program, ECFax, ISS, EPS, and HSRM.
  • Keeps abreast of changes in laws and regulations, which affect veterans' and/or eligible dependents of medical benefit entitlement, as appropriate. Informs supervisor of problems which occur due to changes in eligibility for medical benefits, and recommends changes in local operating procedures to minimize these problems.
  • Ensures all necessary components and documentation is distributed to appropriate services at the private institution where service will be provided either through DOMA or directly through traditional Non-VA Care processes.
  • Completes the Non-VA Care consult and scans all documents obtained into the Vista Imaging program assuring the corresponding report is linked to the appropriate consult, progress note title and patient.
  • Is actively involved in the continuous quality improvement of patient care services. Makes administrative recommendations and program specific decisions that promote the efficient use of resources with the goal of improving timeliness and appropriateness of services provided.
  • Notifies patients of upcoming appointments via telephone call and/or letter and provides them with any restrictions that pertain to the requested exam.
  • Coordinates procedures with private institutions and VACCN to ensure timely and effective scheduling of procedures and/or exams.
  • Documents all actions of the Non-VA Care consult and alerts providers and/or subordinates of scheduling changes, recommendations by private institution, refusal of procedure by patient and patient no show. Actively enters Non-VA Care appointments in HSRM, ISS, and EPS as appropriate.
  • Pre-registers patients at private institutions for continuity of care and to provide patient demographics and any reactive medical documentation to include x-rays, MRI/PET results, LABS, Notes or Medication information.
Work Schedule

Monday-Friday; 8:00am to 4:30pm or 7:30am to 4:00pm.

Telework

Telework eligibility will be discussed during the interview process.

Virtual

This is not a virtual position.

Position Description/PD#: Program Support Assistant/

PD25287A.

Relocation/Recruitment Incentives

Not authorized.

Critical Skills Incentive (CSI):

Not approved.

Permanent Change of Station (PCS):

Not authorized.

What U.S. Department Of Veterans Affairs employees say

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