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Program Support Assistant Jobs in Grafton, WI (NOW HIRING)

Mypath

Administrative Assistant

Sheboygan, WI

$18 - $24.25/hr

Reconcile monthly purchasing statements and allocate expenses appropriately Event & Program Support * Assist with planning and coordinating school events and activities * Support cross-functional ...

MyPath

Administrative Assistant

Sheboygan, WI · On-site

$18 - $24.25/hr

Reconcile monthly purchasing statements and allocate expenses appropriately Event & Program Support * Assist with planning and coordinating school events and activities * Support cross-functional ...

The Salvation Army

Program Assistant

Milwaukee, WI

$12.50/hr

Program Assistant On Duty Location:Milwaukee, WI Pay:$12.50 per hour Job Type:Full-time- 40hrs ... Support intake processes, including assessments when needed * Oversee medication call procedures ...

Salvation Army

Program Assistant

Milwaukee, WI · On-site

$12.50/hr

Program Assistant On Duty Location: Milwaukee, WI Pay: $12.50 per hour Job Type: Full-time- 40hrs ... Support intake processes, including assessments when needed * Oversee medication call procedures ...

Messmer High School

Academic Support

Milwaukee, WI

The MHS Educational Assistants will support academic priorities by providing small group ... Annual tuition reimbursement program * Required Education Qualifications: High School Diploma or ...

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All JobsProgram Support Assistant JobsProgram Support Assistant Jobs in Grafton, WI

Program Support Assistant information

See Grafton, WI salary details

$26.1K

$44.6K

$56K

How much do program support assistant jobs pay per year?

As of Jun 28, 2026, the average yearly pay for program support assistant in Grafton, WI is $44,568.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,300.00 and $48,200.00 per year, depending on experience, location, and employer.

What Is a Program Support Assistant?

A program support assistant works in a specialized unit of an organization or academic institution and performs a variety of administrative tasks. Your duties as a program support assistant vary depending on your employer but may involve budgeting, purchasing materials, managing files and records, and assisting visitors. You must also understand departmental guidelines, policies, and procedures. Typical qualifications for a program support assistant include at least a high school diploma or GED certificate and relevant work experience. You must also have excellent communication, multitasking, and organizational skills, along with computer proficiency.

What are Program Support Assistants?

Program Support Assistants are administrative professionals who provide clerical and organizational support to departments or programs within an organization. Their duties often include scheduling, data entry, maintaining records, handling correspondence, and assisting with project coordination. They play a vital role in ensuring the smooth operation of daily activities by supporting managers and staff with various administrative tasks. Program Support Assistants may work in a variety of industries, including healthcare, education, and government.

What is the difference between Program Support Assistant vs Administrative Assistant?

AspectProgram Support AssistantAdministrative Assistant
Required CredentialsHigh school diploma; some roles may prefer post-secondary educationHigh school diploma; often similar educational requirements
Work EnvironmentGovernment agencies, non-profits, educational institutionsCorporate offices, government agencies, various industries
Job ResponsibilitiesSupporting program operations, coordinating activities, assisting with reportsManaging schedules, handling correspondence, organizing files
Employer & Industry UsageCommon in public sector and non-profit organizationsWidespread across industries including private and public sectors

The Program Support Assistant and Administrative Assistant roles share similarities in educational requirements and work environments. However, Program Support Assistants focus more on supporting specific programs and coordinating activities within organizations, especially in government and non-profit sectors. Administrative Assistants typically handle general office tasks across various industries. Both roles are essential for organizational operations but differ in scope and focus.

What are some common challenges faced by Program Support Assistants in managing multiple tasks and priorities?

Program Support Assistants often juggle a wide range of responsibilities, from scheduling meetings and maintaining records to coordinating communication between departments. One common challenge is managing competing priorities and tight deadlines, especially when supporting multiple team members or projects simultaneously. Staying organized, proactively communicating about workload, and using digital tools for task management can help address these challenges. Additionally, flexibility and adaptability are important, as priorities may shift quickly based on organizational needs.

What are the key skills and qualifications needed to thrive as a Program Support Assistant, and why are they important?

To thrive as a Program Support Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or relevant experience. Familiarity with office software like Microsoft Office Suite, data entry systems, and scheduling tools is commonly required. Excellent communication, multitasking abilities, and adaptability are crucial soft skills that set top performers apart. These competencies ensure efficient program operations, effective support for teams, and smooth coordination of administrative tasks.
More about Program Support Assistant jobs
What cities near Grafton, WI are hiring for Program Support Assistant jobs? Cities near Grafton, WI with the most Program Support Assistant job openings:
Program Support Assistant jobs near you
Infographic showing various Program Support Assistant job openings in Grafton, WI as of June 2026, with employment types broken down into 3% As Needed, 28% Full Time, and 69% Part Time. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,568 per year, or $21.4 per hour.

PROGRAM ASSISTANT III

City of Milwaukee Wisconsin

Milwaukee, WI • On-site

$36K - $46K/yr

Full-time

Posted 8 days ago

Job description

Introduction
**THIS POSITION IS OPEN TO CURRENT CITY OF MILWAUKEE EMPLOYEES ONLY.**
Purpose
Under the direction of the Milwaukee Waters Works (MWW) Management Engineer, the Program Assistant III assists the MWW Engineering team with administrative tasks related to contracting, invoice management, and regulatory compliance.
Essential Functions
PROGRAM SUPPORT
  • Track and report the status of the Water Main Capital Improvement Program and Plants Capital Improvement Program.
    • Update and maintain the schedule for contracting and assist in the processing and tracking of invoices and payments for contracts.
  • Track and report the status of engineering consultant and construction contracts including water main replacements, lead service line replacements, and water plants.
    • Perform tasks related to processing change orders, payments, and contract correspondence.
  • Manage the customer notifications for Lead Service Line Replacements and the Water Main replacement program.
    • Update project information on the website and geographic information system (GIS).
  • Complete tasks related to the tracking and filing of correspondence for compliance with the requirements of the Department of Natural Resources (DNR) and the Public Service Commission (PSC).
    • Review procedures for necessary revisions.
    • Coordinate timely and consistent data collection and recording for regular reporting.
  • Provide data management for various engineering spreadsheets and documents.
  • Prepare documents related to contracts and distribute information to necessary departments.
  • Attend community outreach meetings as a representative of MWW and assist with the coordination and preparation of public outreach materials.
  • Maintain supervisors' schedules and manage calendars for staff, such as absence analysis calendars.

CUSTOMER SERVICE
  • Answer telephones, direct calls, and take messages.
  • Provide excellent customer service by phone and in person, including responding to inquiries and explaining departmental policies and procedures.
  • Maintain effective working relationships with various City departments to conduct departmental business.

We welcome qualified individuals with disabilities who are interested in employment and will make reasonable accommodations during the hiring process in accordance with the Americans with Disabilities Act (ADA) of 1990, as amended by the Americans with Disabilities Act Amendments Act (ADAAA) of 2008.
Conditions of Employment
  • Program Assistants must be able to stand, walk, stoop, push, and pull, as well as move and lift objects weighing up to 10 lbs. regularly.
  • Occasionally work outside standard business hours to meet departmental needs.

Minimum Requirements
  1. Regular status as a City of Milwaukee employee, having successfully completed a probationary period for a civil service position, or status as a City of Milwaukee employee in a fixed term position.
  2. Associate Degree in office administration, business management, information technology, general studies, or a related field from an accredited college or university.
  3. Three years of administrative support experience performing duties related to the essential functions listed above.

Equivalent combinations of education and experience may be considered.
NOTICE: Please do not attach your academic transcripts to your employment application. The hiring department will verify candidates' education as part of the background screening process prior to extending any job offers.
Knowledge, Skills, Abilities & Other Characteristics
TECHNICAL
  • Knowledge of best practices for providing administrative support.
  • Ability to read and interpret job-related documents, such as instructions, policies, procedures, reports, ordinances, and contracts.
  • Ability to learn and use the City's online meeting and video conferencing platforms.
  • Proficiency using word processing and spreadsheet applications to produce documents and reports.
  • Knowledge of database management and the ability to perform accurate data entry.
  • Ability to learn and use the City's financial management information system and other enterprise systems.
  • Ability to learn invoice and payment practices.
  • Knowledge of mathematics and the ability to make accurate calculations to execute various functions such as payment processing.
  • Ability to operate standard office equipment, including copiers, printers, and fax machines.

COMMUNICATION
  • Written communication skills to be able to proofread documents and produce clear and concise business correspondence.
  • Knowledge of English language, including sentence structure, grammar, and punctuation.
  • Verbal communication skills to be able to convey information clearly and effectively to customers and coworkers.

CUSTOMER SERVICE AND INTERPERSONAL
  • Ability to share information and work politely with contractors, business owners, and the public.
  • Ability to work effectively with managers, coworkers, and other City staff.
  • Ability to work cooperatively and fairly with people whose backgrounds may differ from one's own.

CRITICAL THINKING AND ORGANIZATIONAL
  • Ability to work with managers and professionals to compile and analyze information.
  • Ability to solve problems satisfactorily and exercise sound judgment.
  • Ability to exercise independence in carrying out the responsibilities of the position.
  • Ability to show initiative and continually improve processes.
  • Ability to plan and complete work assignments in a timely manner.
  • Ability to accurately maintain numerical and alphabetical filing systems.
  • Attention to detail and ability to perform work accurately.
  • Ability to process mail and manage supplies.

PROFESSIONALISM
  • Ability to create office manuals and job aids, train staff, and serve as departmental training coordinator.
  • Ability to oversee the operations and maintenance of office equipment.
  • Coping skills to be able to remain calm in sensitive situations.
  • Honesty, integrity, and the ability to maintain confidentiality.
  • Ability to serve as an effective custodian of City resources.

Current Salary
The current salary range (Pay Range 5JN) is $62,229-$77,296 annually, and the resident incentive salary range for City of Milwaukee residents is $64,718-$80,388 annually. Appointment will be made in accordance with the provisions of the City of Milwaukee Salary Ordinance.
Selection Process
THE SELECTION PROCESS will be job-related and will consist of one or more of the following: an evaluation of related education, experience, and accomplishments, an evaluation of written communication, interviews, and/or other assessment methods. The Department of Employee Relations and the Department of Public Works reserve the right to call only the most qualified candidates to proceed in the selection process. Information from the selection process will be used to make a hiring decision. Selected candidates will be transferred and/or promoted to the position.
INITIAL FILING DATE - The selection process will be held as soon as practical after the deadline listed above. Receipt of applications may be discontinued at any time after this date without prior notice. However, recruitment may continue until the City's needs have been met. The applicant is responsible for attending all phases of the selection process at the time and place designated by the hiring authority.
NOTE: Transfer/Promotional Opportunities and Promotional Examinations are not open to Milwaukee Public Schools employees or to the public. Only current City of Milwaukee employees and civilian personnel in MFD and MPD, hired through a City Service Commission process, who have successfully completed a probationary period for a Civil Service position, or who have status as a City of Milwaukee employee in a fixed-term position, will be considered. Individuals with exempt, provisional, temporary, or emergency appointments are not eligible for transfer.
Additional Information
  • Applications can be accessed by visiting www.jobapscloud.com/MIL.
  • If you would like assistance completing an application, please contact the Department of Employee Relations at (414) 286-3751 or staffinginfo@milwaukee.gov.
  • The Department of Employee Relations is in City Hall, 200 E Wells St, Room 706, Milwaukee, WI 53202.

Conclusion
EEO 501
The City of Milwaukee values and encourages diversity and is an equal opportunity employer.

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