Program Support Assistant Jobs in Gallatin, TN (NOW HIRING)

Quadrant Health Group provides effective, evidence-based addiction treatment that leads to long-term recovery.

We are looking for Peer Support Specialists in Franklin, KY

Compensation: $16- $18/hour (Based on experience) Full-time

Why Join Quadrant Health Group?

• Competitive salary commensurate with experience.

• Comprehensive benefits package, including medical, dental, and vision insurance.

• Paid time off, sick time and holidays.

• Opportunities for professional development and growth.

• A supportive and collaborative work environment.

• A chance to make a meaningful impact on the lives of our clients.

Join our dynamic team at Wellness Ranch! Wellness Ranch, a proud member of the Quadrant Health Group, is seeking passionate and skilled Full Time Peer Support Specialists to join our growing team. The ideal candidate supports daily program operations by providing peer-based recovery support, facilitating psychoeducational and recovery-oriented groups, documenting services provided, and collaborating with the multidisciplinary treatment team.

What You'll Do:

The Peer Support Specialist (PSS) provides direct support, encouragement, and supervision to clients receiving services within the Wellness Ranch residential behavioral health treatment program. Drawing upon lived experience and specialized training, the Peer Support Specialist promotes hope, recovery, resilience, and client engagement while helping maintain a safe, structured, and therapeutic environment.

Behavioral Health Technician Major Tasks, Duties and Responsibilities:

Client Supervision and Safety

• Monitor client activities and maintain a safe therapeutic environment.
• Conduct regular facility rounds and room checks in accordance with program policy.
• Observe client behavior and report concerns to clinical or nursing staff.
• Assist with crisis situations and follow established safety protocols.
• Ensure compliance with program rules and expectations.

Peer Support and Recovery Services

• Build supportive, recovery-focused relationships with clients.
• Utilize lived experience to inspire hope and model healthy recovery.
• Encourage client engagement in treatment, recovery programming, and community resources.
• Assist clients in identifying personal strengths, recovery goals, and wellness strategies.
• Support clients in developing coping skills, self-advocacy, and independent living skills.
• Promote a respectful, supportive, and recovery-oriented environment.

Group Facilitation

• Facilitate peer support, psychoeducational, and recovery-oriented groups within scope of certification and organizational policy.
• Assist clinical staff with group programming as assigned.
• Encourage participation and engagement during group activities.

Documentation

• Document client observations, peer support services, group participation, and relevant interactions in the electronic medical record (EMR) according to program policies.
• Complete group documentation and required progress notes within established timeframes.
• Report significant behavioral, medical, or safety concerns to appropriate staff immediately.
• Complete shift reports and incident reports as required.

Client Support

• Assist clients with daily living activities when appropriate.
• Provide support during meals, recreational activities, and facility routines.
• Assist with transportation of clients as needed.

Collaboration with Treatment Team

• Communicate relevant client observations and recovery progress to the clinical and nursing team.
• Participate in treatment team meetings, staff meetings, and required training.
• Support implementation of individualized treatment plans as directed by clinical staff.
• Provide the peer perspective during treatment planning when appropriate.

Regulatory and Compliance Responsibilities

• Maintain client confidentiality in accordance with HIPAA and 42 CFR Part 2.
• Follow program policies and procedures regarding client safety and supervision.
• Support compliance with Kentucky behavioral health regulations.
• Maintain required peer support certification.
• Participate in required staff training and continuing education.

What You'll Bring:

Knowledge, Skills, and Abilities

• Ability to appropriately utilize lived experience to promote recovery.
• Strong communication and interpersonal skills.
• Ability to facilitate peer support and psychoeducational groups.
• Ability to recognize and respond to crisis situations.
• Ability to maintain professional boundaries.
• Ability to work effectively within a multidisciplinary treatment team.

Minimum Qualifications

• High school diploma or GED required.
• Current Kentucky Certified Peer Support Specialist (CPSS) certification required (or ability to obtain if your licensing model permits).
• Experience providing peer support services preferred.
• Must be at least 21 years of age.

Required Clearances and Certifications

• Kentucky AOC background check
• OIG Exclusion List screening
• Drug screening as required by program policy
• TB screening as required by program policy
• CPR/First Aid certification (or ability to obtain within required timeframe)
• Maintain Kentucky Peer Support Specialist certification

Work Environment

• This position operates within a residential behavioral health treatment facility and requires regular interaction with clients experiencing mental health and/or substance use disorders.

About Quadrant Health Group:

At Quadrant Health Group, we believe in fostering a culture of compassion, innovation, and excellence. We are dedicated to empowering individuals to achieve their optimal health and well-being. Our team is composed of highly skilled professionals who are passionate about making a difference in the lives of those we serve. Join us and be part of a team that values your contributions and supports your professional growth.

#KY