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Program Operations Jobs in California (NOW HIRING)

Lean In

Program Operations Manager

San Francisco, CA · On-site

As Manager, Programs Operations, you'll own the systems infrastructure that powers Lean In's programs and partnerships work - our CRM first and foremost, along with the event platform, vendor ...

Lean In

Program Operations Manager

San Francisco, CA · On-site

As Manager, Programs Operations, you'll own the systems infrastructure that powers Lean In's programs and partnerships work - our CRM first and foremost, along with the event platform, vendor ...

Lean In

Program Operations Manager

San Francisco, CA · On-site

As Manager, Programs Operations, you'll own the systems infrastructure that powers Lean In's programs and partnerships work - our CRM first and foremost, along with the event platform, vendor ...

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Program Operations information

What are 5 careers in operations?

Five careers in operations include operations manager, supply chain analyst, logistics coordinator, process improvement specialist, and project manager. These roles involve overseeing workflows, managing resources, and optimizing efficiency within organizations, often requiring skills in data analysis, project management, and familiarity with operational tools like ERP systems.

What does program operations mean?

Program operations refers to the management and coordination of activities that support the successful delivery of a program or project. It involves overseeing processes, resources, and workflows to ensure objectives are met efficiently, often requiring skills in project management, communication, and organizational tools.

What is the difference between Program Operations vs Program Coordinator?

AspectProgram OperationsProgram Coordinator
ResponsibilitiesOversees program implementation, manages budgets, develops policies, and ensures compliance.Assists with program activities, coordinates schedules, and supports event planning.
Required CredentialsTypically requires a bachelor’s degree, experience in program management, and familiarity with industry regulations.Usually requires a bachelor’s degree, strong organizational skills, and some experience in program support.
Work EnvironmentOften in office settings, managing teams and collaborating with stakeholders.Primarily in office or field settings, providing direct support to program staff.
Employer & Industry UsageCommon in nonprofit, government, and corporate sectors managing complex programs.Used across similar sectors for supporting program delivery and coordination.

Program Operations roles focus on managing the overall execution, compliance, and strategic aspects of programs, while Program Coordinators handle day-to-day support and logistical tasks. Both roles are essential but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive in Program Operations, and why are they important?

To excel in Program Operations, you need strong organizational, project management, and analytical skills, often supported by a degree in business, management, or a related field. Familiarity with project management software (like Asana or Trello), data analysis tools, and sometimes certifications such as PMP are typically utilized. Excellent communication, problem-solving, and adaptability are standout soft skills for coordinating teams and ensuring smooth program delivery. These abilities are critical for efficiently executing programs, meeting objectives, and maintaining operational excellence.

What are Program Operations?

Program Operations refers to the processes, systems, and teams responsible for planning, coordinating, and executing the day-to-day activities of a program within an organization. This role ensures that programs run efficiently, meet their objectives, and comply with organizational policies and regulations. Program Operations professionals often handle budgeting, scheduling, resource management, and reporting to support successful program delivery. They act as a bridge between strategic planning and practical execution, ensuring all aspects of a program are aligned and functioning smoothly.

How does a Program Operations professional typically collaborate with cross-functional teams to ensure program success?

Program Operations professionals often serve as a bridge between various departments such as project management, finance, and human resources. They facilitate communication by organizing regular meetings, tracking deliverables, and ensuring that all stakeholders are aligned on program goals and timelines. Effective collaboration involves addressing any roadblocks quickly, coordinating resources, and maintaining detailed documentation to support transparency. This role requires strong interpersonal skills and adaptability, as priorities can shift based on program needs.

What jobs pay 500,000 a year in the US?

In the US, high-paying roles such as senior executives (CEOs, CFOs, COOs), specialized surgeons, and successful entrepreneurs can earn $500,000 or more annually. Program Operations professionals typically do not reach this level unless they hold executive or senior leadership positions with significant responsibilities and compensation packages. Achieving such income often requires extensive experience, advanced skills, and leadership in large organizations or industries.

Is operations a high paying job?

Program operations roles can offer competitive salaries, especially with experience, specialized skills, and certifications. Salaries vary by industry, location, and level of responsibility, but many operations positions are well-compensated compared to entry-level roles.
What are the most commonly searched types of Program Operations jobs in California? The most popular types of Program Operations jobs in California are:
What are popular job titles related to Program Operations jobs in California? For Program Operations jobs in California, the most frequently searched job titles are:
What job categories do people searching Program Operations jobs in California look for? The top searched job categories for Program Operations jobs in California are:
What cities in California are hiring for Program Operations jobs? Cities in California with the most Program Operations job openings:
Program Operations jobs near you
Infographic showing various Program Operations job openings in California as of June 2026, with employment types broken down into 100% Part Time. Highlights an 100% In-person job distribution.
Program Operations Manager

Program Operations Manager

Lean In

San Francisco, CA • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

About the Sandberg Goldberg Bernthal Family Foundation & Lean In
The Sandberg Goldberg Bernthal Family Foundation works to build a more equal and resilient world. We bring people together through four initiatives: LeanIn.Org, LeanInGirls.Org, OptionB.Org, and the Dave Goldberg Scholarship Program. 
Through community, research-based content, and programs, we help women and allies build the skills, confidence, and networks they need to reach their full potential.
 

Role Overview

Lean In's programs reach thousands of partners, volunteer leaders, and community members around the world. The internal systems behind them - our CRM, our automations, our data - have historically lived across multiple teams. We're consolidating them into one role, and we're hiring the person who will own them.
As Manager, Programs Operations, you'll own the systems infrastructure that powers Lean In's programs and partnerships work - our CRM first and foremost, along with the event platform, vendor relationships, and the automations and integrations that connect them. You'll set the governance standards that keep the systems clean, and maintain them as the program scales. You'll report to the VP of Programs, with a dotted line to the SVP of Operations, and you'll partner closely with both teams to make sure our systems serve the work effectively.
Your primary mandate is owning the system's infrastructure. You'll also own a set of operational processes that run on top of those systems -  things like volunteer leader reimbursements, member support, and swag fulfillment - with the expectation that you'll automate and improve them over time. We're a lean team, and this role reflects that: you'll do the strategic systems work and the operational work that runs on top of it, with the goal of making the operational work lighter as the systems get smarter.
 
 
What You'll Do
Programs serve three distinct audiences at Lean In: the companies and nonprofits that partner with us, the volunteer leaders who run local Lean In groups around the world, and the individuals who participate in our programs. You'll own the systems that support all three - our CRM (HubSpot), our event platform operations, and the automations and communications that connect them. You'll also own the operational work that supports our partners and members directly, from handling member questions to processing reimbursements for our volunteer leaders. The community platform itself is owned by a dedicated team member; you'll partner with them and with Product on the integrations between systems.
The systems and infrastructure
  • Set and enforce data governance standards across Programs and Partnerships, in partnership with the Director of Operations and VP of Programs.
  • Own HubSpot end-to-end as our system of record - architecture, data model, and day-to-day administration.
  • Own the partnerships pipeline infrastructure: deal stages, properties, reporting, and the automations that move partners from prospect to active engagement.
  • Design workflows that support onboarding, engagement, and retention across all three audiences.
  • Build and optimize automated communication journeys in HubSpot - lifecycle emails, triggered workflows, and drip sequences.
  • Own the segmentation, list hygiene, and deliverability infrastructure for community-facing email.
  • Own the operational infrastructure for events: Zoom, registration, attendance tracking, and follow-up automations, in partnership with program owners.
  • Partner with Product on the data integration between HubSpot and our community platform.
  • Build dashboards and reports that give leadership real-time visibility into program health, partner activity, and community engagement
The operational work that runs on top of them
  • Manage community service inboxes across all programs - defining escalation logic, maintaining the AI flows that handle routine requests, and responding when those flows can't.
  • Serve as the operational backstop for member questions and account-level admin changes, partnering with the community platform lead when systems changes are needed.
  • Manage swag fulfillment - stock, conference shipments, and partner and community gifts.
  • Own the reimbursement process for our volunteer leaders, improving the workflow as the program scales.
You'll also use AI to scale the team's capacity - identifying and deploying automations that eliminate manual work, building a practical library of workflows and prompts the team can use day-to-day, and helping colleagues adopt new tools as they roll out. AI is how we work, not a separate function.
What You'll Bring

  • 4-6 years in operations, revenue operations, or systems-focused program roles, with clear ownership of CRM infrastructure in at least one prior role

  • HubSpot admin-level expertise (or comparable CRM experience with willingness to go deep on HubSpot): workflow automation, pipeline configuration, custom properties, segmentation, and reporting built from scratch

  • Proven ownership of data integrity end-to-end - clean records, reliable reporting, and the judgment to push back when requests would compromise either

  • Strong project management instincts - able to hold multiple workstreams at once, set clear milestones, and drive toward completion without heavy oversightStrong project management instincts - able to hold multiple workstreams at once, set clear milestones, and drive toward completion without heavy oversight

  • Hands-on experience with automation tools (Zapier, Make, or similar) and working fluency with LLMs for practical workflow applications

  • A systems thinker who designs infrastructure rather than workarounds, and who can explain technical decisions to non-technical stakeholders

  • Clear, warm communicator - comfortable writing a process doc, explaining a data model to a program lead, and saying "no, here's why" when a request would break the system

  • Deep commitment to gender equity and Lean In's mission

What We Will Offer You

Base Salary: $140,000-$155,000, commensurate with experience, skills, and qualifications

Performance Bonus: Up to 10% of base salary annually

Benefits include:

  • Medical, dental, and vision insurance

  • 401(k) with a 4% employer match

  • Generous paid time off

  • Additional benefits designed to support well-being and long-term success

Location: This role is based in San Francisco with a hybrid schedule -- three days in the office per week (currently Monday, Tuesday, and Thursday), with remote flexibility otherwise. In-office work begins in September 2026.

$140,000 - $155,000 a year

The Sandberg Goldberg Bernthal Family Foundation is committed to Equal Employment Opportunity without regard to age, race, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion. It's important to us that people of all identities and backgrounds see themselves represented and included in our work, so we actively encourage people of all identities and experiences to apply.


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