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Program Operations Assistant Jobs in Missouri (NOW HIRING)

Operations Assistant Manager

Springfield, MO · On-site

$20.25 - $26/hr

We're seeking an Assistant Store Manager to join our team to help with store operations, customer ... Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an ...

Operations Assistant Manager

Springfield, MO · On-site

$20.25 - $26/hr

We're seeking an Assistant Store Manager to join our team to help with store operations, customer ... Employee Assistance Program * Retirement plans * Educational Assistance * And much more! We are an ...

$17.87 - $27.06/hr

Acts as Medical Student Coordinator for each program rotation; prepares correspondence, materials ... Supports Clinical Operations Manager in day-to-day technical activities, including Metavision ...

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Program Operations Assistant information

How much does a program operations assistant get paid?

The average salary for a program operations assistant typically ranges from $40,000 to $55,000 per year, depending on experience, location, and organization size. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.

What are the key skills and qualifications needed to thrive as a program operations assistant, and why are they important?

To thrive as a Program Operations Assistant, you need strong organizational skills, attention to detail, and experience in administrative support, typically supported by a high school diploma or associate degree. Familiarity with office productivity software (such as Microsoft Office Suite), scheduling systems, and database management is commonly required. Excellent communication, problem-solving abilities, and adaptability are vital soft skills for coordinating tasks and supporting team objectives. These skills ensure efficient program execution, smooth workflow, and effective collaboration within the organization.

What are some common challenges faced by program operations assistants, and how can they be successfully managed?

Program Operations Assistants often juggle multiple tasks simultaneously, such as managing schedules, coordinating events, and handling communications between departments. One common challenge is adapting to shifting priorities and tight deadlines, which requires strong organizational and time-management skills. Successful assistants develop proactive communication habits and reliable tracking systems to ensure nothing falls through the cracks. Building good relationships with team members and being resourceful when solving problems also help manage the dynamic nature of the role.

What is a program operations assistant?

Program Operations Assistants are administrative professionals who support the daily operations of programs within an organization. Their duties include managing schedules, coordinating meetings, maintaining records, preparing reports, and assisting with event planning. They serve as a vital link between program managers, staff, and participants, ensuring that program activities run smoothly and efficiently. Program Operations Assistants often handle communications, process paperwork, and provide general support to help achieve program goals.

What is the difference between Program Operations Assistant vs Program Coordinator?

AspectProgram Operations AssistantProgram Coordinator
Required CredentialsHigh school diploma or equivalent; some roles may require additional certificationsBachelor's degree often preferred; relevant certifications can be beneficial
Work EnvironmentOffice settings, program sites, or remote work; supporting daily operationsOffice or field settings; overseeing program implementation and coordination
Employer & Industry UsageNonprofits, government agencies, educational institutionsNonprofits, government, healthcare, and educational sectors
Common Search & Comparison IntentUnderstanding entry-level operational roles in programsManaging and coordinating program activities and teams

The Program Operations Assistant typically handles daily operational support tasks, focusing on administrative and logistical functions. In contrast, the Program Coordinator often takes on a broader role in overseeing program activities, coordinating teams, and ensuring program goals are met. Both roles are essential in program management but differ in scope and responsibilities.

What are the most commonly searched types of Program Operations jobs in Missouri? The most popular types of Program Operations jobs in Missouri are:
What cities in Missouri are hiring for Program Operations Assistant jobs? Cities in Missouri with the most Program Operations Assistant job openings:
Infographic showing various Program Operations Assistant job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Associate Operations Specialist, Program Operations

ICF

Kansas City, MO • On-site

Full-time

Retirement

Re-posted yesterday


Job description

Associate Operations Specialist
Location: Kansas City, Missouri (Local candidates highly preferred)

Ready to make a difference?
To support our growth, we are seeking candidates with an interest in utility energy efficiency programs and knowledge of energy-efficient technologies associated with commercial building systems. As an Associate Operations Specialist, you will play a crucial role in supporting the efficient and effective management of energy and environmental programs and projects. You will be responsible for identifying opportunities for process improvements, sharing best practices, collaborating with cross-functional teams, and conducting thorough analyses of program operations.

Why you will love working here:

  • Quality of life: Flexible workplace arrangements, work-life balance
  • Investment of the community: Donation matching, volunteer opportunities
  • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan
  • And many, many more (Ask your recruiter for more details!)

What you will be doing:

  • Work as part of the energy efficiency team ensuring that the evaluation, implementation, and verification of utility-sponsored energy efficiency projects are successfully executed
  • Develop and share best practices across the team and organization
  • Collaborate with IT, Marketing, and Customer Care teams
  • Conduct analyses to identify trends, issues, and opportunities for improvement
  • Manage key deliverables such as reporting, forecasting, client invoices and key performance indicators (KPI)
  • Coordinate with cross-functional teams and manage client-facing presentations
  • Assist with processing incoming project applications and technical review
  • Review project application forms and submittals to ensure compliance with program policies and procedures
  • Assign project applications for further processing and review per program policies and procedures
  • Assist with customer and contractor inquiries
  • Coordinate quality control follow-up on project inspections and customer surveys as appropriate
  • Attend periodic in person meetings

Skills:

  • Energy Program Operations: Understanding of utility-sponsored energy efficiency programs and commercial building technologies
  • Process & Compliance Review: Skilled in reviewing project applications and ensuring adherence to program policies and procedures
  • Cross-Functional Collaboration: Experience working with IT, Reporting, Marketing, and Customer Care teams to support program delivery
  • Analytical Thinking: Ability to identify trends and opportunities for improvement through data analysis
  • Customer & Contractor Support: Capable of handling inquiries and coordinating follow-ups for inspections and surveys
  • Technical Proficiency: Strong skills in Microsoft Excel and Office Suite; familiarity with Power BI, SharePoint Lists, and Power Automate

What we need you to have (minimum qualifications):

  • Bachelor's degree (or applicants can substitute one year of related experience for one year of education)
  • 1+ year(s) professional experience in administration, operational support, data analysis, energy and/or related experience

What we would like you to have (preferred skills):

  • Knowledge of the utility market (specifically energy efficiency, demand response, and distributed energy resource programs and markets)
  • Experience with Power BI (or similar data visualization tool)
  • Experience with advanced Microsoft data software such as SharePoint Lists and Power Automate
  • Experience with data management and reporting

Professional skills you will use:

  • Strong time management, communication, and organization skills
  • Must be experienced in Microsoft Office Suite (Excel, Outlook, PowerPoint), with demonstrated experience in Excel
  • Outstanding analytical, writing, and communication skills

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$55,400.00 - $94,180.00Missouri Remote Office (MO99)