Program Manager Jobs in Reading, PA (NOW HIRING)

POSITION SUMMARY:

The Manager, Talent and Organization Development is responsible for managing the consulting project portfolio for high-profile and high-impact organization projects across the enterprise. 

This role will partner with business leaders to identify key performance drivers and establish a Balanced Scorecard framework for critical business functions. Through systems dynamics modeling, this position maps and models complex operational interdependencies, analyzes trade-offs, and quantifies the cost-value impact of strategic choices. This role will establish project management and standards for organization development initiatives while building consulting resources and tracking mechanisms through platforms such as Smartsheet, SharePoint, and AI tools.

This role reports directly to the Senior Director, Leadership & Organization Development, partnering closely with senior business and function leaders and Human Resources to ensure organizational systems and measurement approaches integrate and align with business objectives. 

Qualified candidates will bring 7+ years of progressive experience in both project management and organization development consulting. The ideal candidate holds a Bachelor's degree in Business, Industrial/Organizational Psychology or related field, with advanced proficiency in project management tools and financial and systems dynamics modeling. Master's Degree preferred. Deep expertise in systems thinking, economic analysis, and translating complex data into actionable insights is required.

Penske's corporate offices are located in Reading, PA, 75 miles northwest of Philadelphia and requires regular on-site presence. Candidates that are within a commutable distance are highly preferred. 

MAJOR RESPONSIBILITIES: 

Enterprise Project Management

• Provide end-to-end project management for complex, high-visibility organizational initiatives involving multiple functions
• Establish project management standards for organization development initiatives, including governance structures, communication protocols, and stakeholder engagement frameworks
• Build and maintain centralized project tracking and resource management systems using Smartsheet, SharePoint, and AI-powered automation to ensure transparency and accountability across all OD initiatives
• Build and maintain knowledge management hubs and collaboration platforms that serve as the operational foundation for the OD team and key business partners
• Proactively identify project dependencies and coordinate with adjacent functions (HR, Operational Excellence, IT, Finance, Compensation) to ensure alignment and seamless execution
• Create executive dashboards and status reporting mechanisms that provide real-time visibility into project health, risks, milestones, and business outcomes

Organization Effectiveness Measurement

• Define the key drivers of organization effectiveness and relevant measurement indicators across diverse contexts
• Lead the design and implementation of a Balanced Scorecard framework that measures organizational performance across multiple dimensions for critical business functions
• Synthesize complex data from multiple sources to identify the highest-leverage opportunities for organizational improvement
• Develop systems models that illustrate how operations, organizational structure, incentive design, work design, and role clarity interact to drive business outcomes
• Develop economic models that calculate the total operating costs and value contribution of different organizational structures, role and team designs, and business scenarios
• Design the standardized organizational diagnostic frameworks that can be consistently applied across the enterprise
• Guide T&OD partners on how to interpret diagnostic results and translate insights into actionable organizational interventions
• Build measurement approaches that track the effectiveness of organizational changes over time and demonstrate ROI

Organization Development Consultation

• Serve as a trusted advisor and strategic consultant to T&OD partners, equipping them with standardized tools, templates, and frameworks that support key OD projects
• Build repeatable methodologies and diagnostic approaches for common OD challenges-span of control analysis, organizational diagnosis, change readiness assessment, role clarity workshops
• Train OD practitioners and business leaders on how to use analytical tools, interpret diagnostic outputs, and apply frameworks to real-world organizational decisions
• Facilitate the adoption and consistent application of diagnostic frameworks across the organization, ensuring quality and comparability of assessments
• Lead cross-functional workshops and working sessions that bring stakeholders together to solve complex organizational problems using structured problem-solving approaches
• Stay current on leading practices in organizational design, development, and project management, bringing innovation and continuous improvement to the function

QUALIFICATIONS:

• Bachelor's Degree in Organization Development, Business Administration, Industrial-Organizational Psychology, or a related field preferred or equivalent work experience; Master's degree preferred

• 7+ years of progressive professional experience with demonstrated expertise in both:

  • Project management leading complex cross-functional initiatives

  • Organization Development, with demonstrated knowledge of OD methods and practices and expertise in organization and work design 

• Project Management Professional (PMP), Certified ScrumMaster (CSM), or equivalent Certification required

• Certification in Organization Design and/or Development preferred.

• Familiarity with Lean Six Sigma, TQM, process improvement, or other operational excellence methodologies

• Experience managing Organization Development projects, from diagnosis and planning to implementation and evaluation.

• Experience designing and implementing Balanced Scorecard or similar performance measurement systems

• Advanced proficiency in the use of Microsoft Suite of products, Smartsheet, Sharepoint, AI tools, and Project management software

• Demonstrated performance in working both independently as well as collaboratively in the delivery of high-stakes, high-profile projects.

• Creates clarity in ambiguity, finds creative ways to make incremental progress in complex scenarios

• Effectively navigates organizational dynamics and builds respectful relationships at all levels

• Thrives in a fast-paced, deadline-sensitive environment.

• Demonstrates strong executive presence

• Strong verbal and written communication skills.

• Strong curiosity: A love of learning and a burning desire to make a difference to Penske, its associates, customers, and society.

• Candidate must consistently demonstrate successful performance against Penske's leadership Behaviors at the level of leadership for which they seek candidacy

• Deep personal humility and strong professional will

• Safeguards integrity and confidentiality of organizational and associate data and information to the highest standards

• Respects and ensures intellectual property rights and privileges are consistently safeguarded

• Regular, predictable, full attendance is an essential function of the job

• Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

In Talent Development, we:  

• Grow leaders at all levels of the organization 

• Honor the wholeness of the human experience  

• Explore multiple perspectives with inclusion and humility  

• Stay connected to meaning and purpose 

• Develop ourselves  

• Stay curious and humble  

• Stay in condition to make a difference everyday