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Program Manager Jobs in Newburgh, IN (NOW HIRING)

Program Management: * Maintain office hours in accordance with the faculty loading guidelines. * Support Program Chair in program management activities. Other Functions: * Assist in the recruitment ...

Program Management: * Maintain office hours in accordance with the faculty loading guidelines. * Support Program Chair in program management activities. Other Functions: * Assist in the recruitment ...

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Program Manager information

See Newburgh, IN salary details

$36.5K

$101.9K

$148.9K

How much do program manager jobs pay per year?

As of May 29, 2026, the average yearly pay for program manager in Newburgh, IN is $101,925.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,400.00 and $125,700.00 per year, depending on experience, location, and employer.

What Is the Job of a Program Manager?

The job of a program manager is to plan, organize, and coordinate management programs or external programs for a business or institution. As a program manager, your duties vary depending on the type of organization for which you work, but many of the responsibilities for this role are similar or overlap. You typically supervise numerous associates and analysts who help prepare data and assessments about current programming and how it can be improved. You help to implement new programs for employees or customers and promote them through HR or outreach coordinators and marketing professionals. You also assess individual projects and how they interact with one another.

What are the key skills and qualifications needed to thrive as a Program Manager, and why are they important?

To thrive as a Program Manager, you need strong project management skills, strategic planning abilities, and a relevant degree, often supported by certifications like PMP or Agile. Familiarity with tools such as Microsoft Project, Jira, or Asana is essential for tracking progress and managing resources. Exceptional communication, leadership, and problem-solving skills help you motivate teams and navigate complex stakeholder environments. These competencies ensure that programs are delivered on time, within scope, and aligned with organizational goals.

What are some common challenges Program Managers face when coordinating cross-functional teams?

Program Managers often encounter challenges such as aligning priorities across diverse teams, managing conflicting stakeholder expectations, and ensuring clear communication among departments with different workflows. Navigating these challenges requires strong negotiation and problem-solving skills, as well as the ability to build consensus and foster collaboration. Successful Program Managers proactively establish regular check-ins, promote transparency, and adapt strategies to keep projects on track and maintain team engagement.

What are program managers?

Program managers are professionals responsible for overseeing multiple related projects within an organization, ensuring they align with strategic goals and deliver expected outcomes. They coordinate the efforts of project managers, manage resources, set priorities, and address risks and issues that arise across the program. Unlike project managers who focus on individual projects, program managers take a broader view, ensuring that all projects within a program work together effectively to achieve long-term business objectives.

What is the difference between Program Manager vs Project Coordinator?

AspectProgram ManagerProject Coordinator
CredentialsTypically requires a bachelor’s degree, PMP or similar certifications often preferredUsually requires a bachelor’s degree; certifications like CAPM are common
Work EnvironmentOversees multiple projects within a program, strategic focusSupports project teams, handles administrative tasks
Employer & Industry UsageUsed across industries like IT, construction, healthcareCommon in similar industries, supporting project execution

The Program Manager focuses on managing multiple related projects to achieve strategic goals, while the Project Coordinator supports individual projects with administrative and logistical tasks. Both roles require coordination skills, but the Program Manager has a broader, strategic scope.

What are the most commonly searched types of Program jobs in Newburgh, IN? The most popular types of Program jobs in Newburgh, IN are:
What job categories do people searching Program Manager jobs in Newburgh, IN look for? The top searched job categories for Program Manager jobs in Newburgh, IN are:
What cities near Newburgh, IN are hiring for Program Manager jobs? Cities near Newburgh, IN with the most Program Manager job openings:
Program Manager - Crisis Line/988

Program Manager - Crisis Line/988

RiverValley Behavioral Health

Owensboro, KY • On-site

$52.08K - $56.24K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago


Job description

The Program Manager is responsible for the operational oversight, quality management, and leadership of the Crisis & Information Line and digital crisis services (text and chat). This role ensures efficient service delivery, high-quality interactions, and alignment with organizational standards and strategic goals. The Program Manager provides leadership to supervisory staff, supports workforce development, oversees quality assurance processes, and promotes a positive and resilient team culture.
Why Choose RiverValley Behavioral Health?
RiverValley Behavioral Health is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.
We offer:
  • Competitive pay
  • Comprehensive benefits (health, dental, vision, Telehealth)
  • Paid time off + 9 holidays
  • Retirement plan options
  • Tuition reimbursement + free CEUs
  • Clinical supervision
  • Wellness & employee assistance programs
  • Mileage reimbursement for work related travel
  • Public Service Loan Forgiveness (PSLF) - eligible employer

Essential Functions:
  • Provide overall leadership and operational oversight of the Crisis Line, Point of Entry, and text/chat services, ensuring efficient workflows and effective staff utilization.
  • Directly supervise and support the managers of the Crisis Line and Text/Chat teams, including goal setting, performance management, and professional development.
  • Serve as the primary point of escalation for complex or high-risk situations, ensuring appropriate protocols and resources are utilized.
  • Ensure adherence to organizational policies, regulatory requirements, and service delivery standards.
  • Support staff decision-making by providing timely guidance and problem-solving support during operations.
  • Oversee quality assurance activities, including record reviews, call/text/chat monitoring, and evaluation of service delivery standards.
  • Review documentation and service interactions to ensure accuracy, consistency, and compliance with established protocols.
  • Monitor and evaluate staff and program performance using data, metrics, and outcome tracking.
  • Lead performance improvement initiatives to enhance service quality, efficiency, and client experience.
  • Coordinate onboarding and ongoing training for Crisis Line Specialists and support staff.
  • Identify training needs through performance data and feedback; develop and implement training initiatives accordingly.
  • Support the development and maintenance of staff competencies related to crisis response protocols, communication skills, and resource navigation.
  • Promote staff wellness by developing and supporting initiatives that reduce burnout and encourage resilience.
  • Foster a positive team environment that emphasizes collaboration, accountability, and professional growth.
  • Maintain documentation related to staff supervision, training, and quality activities.
  • Collaborate with leadership on scheduling, staffing strategies, and program development.
  • Participate in community outreach, partnership development, and stakeholder engagement activities as needed.
  • Execute additional responsibilities aligned with organizational priorities and program growth.

Education and Experience:
  • Bachelor's degree required; Master's degree preferred in Business Administration, Healthcare Administration, Public Administration, or a related field.
  • Minimum of two (2) years of experience in program coordination, operations, call center management, crisis services, or a related field.
  • Prior supervisory or leadership experience preferred.

Skills:
  • Strong leadership and team management skills with the ability to supervise and develop staff in a fast-paced environment
  • Knowledge of call center or service delivery operations, quality assurance practices, and performance management.
  • Excellent organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.
  • Strong analytical skills and problem-solving skills, including the ability to interpret data and drive improvements.
  • High level of proficiency in using office software, call center management tools, and data analysis platforms.
  • Strong communication skills, both verbal and written, with the ability to collaborate across teams and with external partners.