Program Manager Jobs in Kelowna, BC (NOW HIRING)

Who We Are:
arc programs exists to create thriving communities, free of systemic barriers and full of belonging, equity, and hope. We have a bold vision to ensure everyone in our communities feels connected and cared for, and we are excited to be expanding our team to help us accelerate our impact!

We're Hiring!
arc programs is seeking a dynamic and qualified professional to join our management team in the role of Program Director, School-Based Elementary Mental Health Services. This position provides leadership and oversight for services delivered to elementary schools throughout School District No. 23.

During the summer break, the Program Director will be laid off, without benefits and reinstated one week prior to the start of the new school year with benefits.

Hours / Schedule:
Full-Time, Laid off without benefits and reinstated one week prior to the start of the new school year with benefits.
30-hours per-week

Primarily Monday to Friday, however hours may fluctuate to accommodate the program's schedule and the needs of the agency and administration.

Responsibilities:
Under the direction and supervision of the Director of Services, the Elementary School-Based Mental Health Program Director will supervise counsellors assigned to SD#23 elementary schools, provide clinical supervision, coordination, and support to program counsellors.

The Program Director's Responsibilities Include:

• Planning, organize, control, and direct the provision of services for assigned SD#23 elementary schools.
  
• Implementing comprehensive plans and strategies to achieve identified program objectives.
  
• Providing clinical supervision and support to program counsellors to address the complex needs of the students served.
  
• Providing supervision and support to program counsellors in relation to developing and maintaining client records and effective case management practices.
  
• Providing annual employee performance appraisals and cooperate with staff to develop performance objectives and professional development plans.
  
• Providing crisis consultation to program counsellors, in cooperation with other senior program staff, as applicable.
  
• Coordinating the referral, screening, and intake procedures for assigned elementary schools, in cooperation with school admin and counselling staff.
  
• Liaise with school district admin staff {School District Principle-Learning Support Services} to coordinate the provision of services.
  
• Liaise and collaborate with school staff, school district admin staff, and collateral service providers to assist with service coordination, enhance program services and ensure best practice.
  
• Participating as a member of the Management Team to develop long range and strategic plans, and collaborate, assess and resolve operational issues as they arise.
  
• Completing administrative duties, including the range of required incident, quality assurance and program reports.

Preferred Education and Experience:
The ideal candidates will have a combination of supervisory experience, and clinical expertise related to supporting individuals with neurodiversity, disabilities and complex behaviours.

• The qualifications for this position are:
  MSW or a master's degree in a relevant discipline (MA in Counselling, MA Psychology, etc.).
  
• BSW or a bachelor's degree in a relevant discipline (CYC, BA in Psychology etc.).

Preferred Types of Related Experience include:

• 3-years of clinical experience in mental health and/or family support services.
  
• Supervisory experience with similar services
• (Protective) Family Support services
  
• Youth and family counselling
  
• Child/youth mental health services
  
• Other relevant community-based services

To be successful in your role, you'll also need:

• To be an innovative and supportive supervisor.
  
• To be well-versed in trauma-informed care.
  
• Experience in the management of at-risk behaviours.
  
• A strong understanding of strengths-based systems and attachment-based support.
  
• Excellent communication and coaching skills.
  
• Knowledge of and experience with conflict resolution and stress de-briefing techniques.
  
• To function effectively both independently and as part of a team, in a fast-paced working environment.
  
• To work collaboratively as part of a multi-disciplinary team.

Other Requirements:

Given the nature of our work, please note that all shortlisted candidates:

• Need a valid BC Driver's License, regional insurance, and a reliable personal vehicle.
  
• Must undergo a screening process, including a criminal record search.
  

Wage / Benefits:
$5,500 - $ 5,600 per month based on experience and education.
Upon successful completion of a trial period, this position is eligible for a full benefit package (including dental plan, vision coverage, life insurance, extended medical coverage, long-term disability plan, and RRSP or TFSA contributions); as well as accrued vacation and sick time at 5.8% - above BC Employment Standards!
Why we're an employer of choice!

Like most in the social services sector, arc programs is an equal-opportunity employer. We embrace diversity and ensure everyone on the team demonstrates cultural safety and sensitivity of all populations we serve.

But we believe there is more to our work culture that promotes high levels of employee satisfaction and retention...

We are inclusive.

We use an anti-oppressive lens to inform our work with folx of all cultures, races, ethnic backgrounds, disabilities, neurodiversity, sexual orientation, gender identity and expression, socio-economic status, religions, and other oppressions to enhance our approach to equality.

We are ever-evolving.

We recruit and retain highly skilled staff and support their development through training, education, research, best practices, and innovation.

We foster a culture of continuous learning and lean into diverse perspectives, encouraging all voices to be heard and honouring the wisdom of Metaptmumk - 'all-around seeing', a multidimensional way of knowing, doing and being that reinforces positive, reciprocal relationships between Indigenous and non-Indigenous peoples, while decolonizing western knowledge and supporting an intersectional lens to cultivate warm, reciprocal relationships - while engaging meaningfully with the provincial community social services sector, Indigenous communities, and agencies.

Discover more about our agency services and work culture at arcprograms.com.

If you feel a connection to our values and work, we'd love to hear from you!

Click the "Apply for This Job" Button.

We appreciate your interest, but kindly note that due to the high number of applications we receive, only shortlisted applicants will be contacted.

The Central Okanagan Family Connection Centre acknowledges and respects that its place of work lies within the ancestral, traditional and still occupied territory of the Sylilx People in the Central Okanagan. We also acknowledge the Metis People and Inuit who reside in this region.