Program Management Jobs in New York (NOW HIRING)

• Organizes large project teams by assigning individual responsibilities, developing project schedules, and determining resource requirements necessary to ensure project is successful.
• Estimates the costs, resources, and time required to complete each phase of large and/or complex projects and allocates resources and tasks to ensure these targets are met.
• Establishes project plan and monitors progress and performance against this plan.
• Monitors the status of projects including cost, timing, and staffing.
• Identifies and resolves obstacles to completing project on time and to budget.
• Conducts project meetings and prepares regular reports to communicate the status of the project within and beyond the project team.
• Coordinates the activities of outside contractors to ensure they are integrated into the project and that the organization receives satisfactory standards of service.
• Liaises with other operational areas in the organization to secure specialized resources and contributions for the project.

• University (Degree) Preferred

• 5+ Years Required; 7+ Years Preferred

• Physical Requirements: Sedentary Work

Key Duties and Responsibilities:

Technology Transformation Enablement & Orchestration

• Establish frameworks, methodologies, and governance processes for transformation execution.
• Coordinate cross-functional initiatives spanning technology, operations, business, and support organizations.
• Drive prioritization of strategic initiatives.
• Lead executive reviews, steering committees, and governance forums.
• Enable consistency in transformation execution across multiple programs and portfolios.

Organizational Change Management

• Integrate change management into all transformation initiatives.
• Conduct organizational impact assessments and stakeholder analyses.
• Develop and execute communication, engagement, training, and adoption strategies.
• Build change champion and sponsor networks across the organization.
• Drive employee readiness, leadership alignment, and adoption of new ways of working.
• Measure change effectiveness using adoption, engagement, and business outcome metrics.
• Foster a culture of innovation, continuous improvement, and transformation.

Stakeholder & Executive Engagement

• Build trusted relationships across business and technology organizations.
• Influence decisions through data, business insights, and strategic recommendations.
• Communicate transformation progress, risks, achievements, and value realization to leadership.
• Facilitate executive alignment and decision-making across complex initiatives.

Required Skills & Preferred Skills:

Required

• Bachelor's degree in Business, Technology, Engineering, Computer Science, or related field.

• Experience leading or managing technology programs, projects, or transformation initiatives.
• Strong program planning, governance, and execution management skills.

• Strong stakeholder management, facilitation, and communication skills.
• Experience working across multiple functional organizations.
• Knowledge of Agile, Waterfall, or hybrid delivery methodologies.
• Understanding of ServiceNow Platform, Technology transformation frameworks, and organizational change management.

Preferred

• Bachelors or advanced degree.
• Experience with AI, automation, digital transformation, cloud modernization, or enterprise-scale technology programs.
• Change Management certification (Prosci, or equivalent).
• PMP, PgMP, Agile, SAFe, or equivalent certifications.

Anticipated Posting End Date:

Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).

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Company Overview

Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today were a market-leading retirement company fueled by world-class asset management. But were not just another legacy financial services firm. Were fighting harder than ever before for our clients and the many Americans who need us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger.

Benefits and Total Rewards

The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary.

Equal Opportunity

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our full EEO & Non-Discrimination statement is on our careers home page, and you can read more about your rights and view government notices here.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

Phone: (800) 842-2755

Email: accessibility.support@tiaa.org

Drug and Smoking Policy

TIAA maintains a drug-free and smoke/free workplace.

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

ForApplicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.