Program Implementation Manager Jobs in Phoenix, AZ

Brown and Caldwell (BC) is a pioneer and recognized industry leader in wastewater, drinking water, water resources, stormwater, infrastructure, environmental planning and permitting, and program management. BC serves both municipal and private sector clients throughout the US.

BC is seeking a Program Management Director to help lead large, high-profile capital programs nationwide. This is a great opportunity to help our trusted clients deliver transformational solutions to meet the needs of their communities. This is a full-time opportunity focused on supporting strategic pursuits and program delivery in major cities throughout the U.S.

As a Program Management Director, you will oversee the daily operations and direction of programs or large, major projects. The ideal candidate will have a proven track record of successfully delivering large and complex capital projects with investments exceeding $1 billion. You will be responsible for addressing complex issues while managing capital planning, design, engineering, and construction phases.

Responsibilities 

• Responsible for managing small or medium size programs (estimated total capital investment size between $100 M and $500 M). 

• Ensure program goals and planned benefits align with program strategic and operational goals. 

• Lead the program team, manage program resources, and responsible for developing strategy and roadmap for achieving program objectives. 

• Support the development of team members, especially as it relates to delivery excellence, exceptional client service, and accountability. 

• Lead decision-making guidance, roles, responsibilities, and processes to ensure that the program is managed effectively and in alignment with organizational policies. 

• Recommend the best solutions to meet client needs and objectives. 

• Implement financial controls, schedule management, risk management, quality assurance, and performance measurement.  

• Change management leadership in identifying deviations from the plan, implementing corrective actions, and ensuring that the program remains aligned with its objectives. 

• Monitor program performance to determine efficiency and determine areas for improvement. 

• High value engagements with client senior leaders and important program stakeholders such as government leaders and public officials. 

• Flexibility to adapt and execute various additional assignments based on evolving needs. 

Preferred Requirements

• Plans and directs large programs and integrated teams through the program lifecycle phases to deliver value, financial performance, and benefits
• Provides program leadership and oversight of project delivery managers, program professionals, construction managers, and subconsultants for water and wastewater programs
• Communicates effectively and demonstrates leadership by fostering trust, collaboration, and commitment among all parties involved
• Interacts with client senior leaders and important stakeholders such as government leaders and public officials
• Develops high-value client relationships while representing BC
• Supports the development of team members, especially as it relates to delivery excellence, exceptional client service, and accountability
• Facilitates program steering committee activities in partnership with clients to ensure success and adjudicate challenges affecting program implementation
• Assures that program risks are adequately managed for the benefit of the client and BC
• Participates in program initiation activities that assure successful program startup and sustained implementation

Mentorship  

• Provide mentorship, guidance, support, and knowledge-sharing to help less experienced team members develop their skills and grow within their roles. 

Skills and Competencies 

• Ability to lead cross-functional and integrated teams, communicate with program stakeholders, and skilled in navigating higher-level conflicts. 

• Expert in program management and leading more challenging and larger project assignments on time and budget. 

• Proven skills in program delivery lifecycle management phases, processes, and activities. 

• Deep understanding of the industry and our clients. 

• Advanced program controls, strong business and commercial acumen, and performance monitoring and reporting. 

• Expert in program planning and initiation, change management, risk management, and quality management. 

Experience 

• Typically, a minimum of 15 years of related work experience in project management, program management or related field. 

• Proven experience in successfully planning, delivering and executing small and medium programs. 

• Proven experience in developing and implementing a successful sales technique strategy. 

Preferred Experience

• A Bachelor of Science degree in engineering, business, or construction management is preferred
• At least 15+ years of program experience with Water and Wastewater programs, including a minimum of 3 years in a program leadership role.
• Professional Engineering license preferred
• Experience in key program management areas such as program delivery, strategy development, benefits management, stakeholder engagement, governance, and change management
• Familiarity with various project delivery methods, including Progressive Design Build (PDB), Construction Manager at Risk (CMAR), and Design-Bid-Build (DBB)
• Strong communication skills, with the ability to engage effectively, listen, and interact diplomatically with staff and clients at all organizational levels
• Proven experience in client service engagement and business development
• Capability to convey ideas and concepts visually and in writing
• A self-starter with a results-oriented mindset, able to work effectively under tight deadlines
• Ability to prioritize client needs while managing multiple, internal team demands.
• Exceptional written and verbal communication skills

Education 

• A bachelor’s degree in engineering, construction, business management or related field or equivalent experience is required. 

• Program management certification or required to obtain in 6 months 

Salary Range: The anticipated starting pay range for this position is based on the employee’s primary work location and may be more or less depending upon skills, experience, and education.  These ranges may be modified in the future.  

Location A: $144,000 - $196,000
Location B: $158,000 - $216,000
Location C: $172,000 - $236,000

You can view which BC location applies to you here. If you have any questions, please speak with your Recruiter. 

Benefits and Other Compensation:  We provide a comprehensive benefits package that promotes employee health, performance, and success which includes medical, dental, vision, short and long-term disability, life insurance, an employee assistance program, paid time off and parental leave, paid holidays, 401(k) retirement savings plan with employer match, performance-based bonus eligibility, employee referral bonuses, tuition reimbursement, pet insurance and long-term care insurance. Click here to see our full list of benefits. 

About Brown and Caldwell   

Headquartered in Walnut Creek, California, Brown and Caldwell is a full-service environmental engineering and construction services firm with 50 offices and over 2,100 professionals across North America and the Pacific. For more than 75 years, we have created leading-edge environmental solutions for municipalities, private industry, and government agencies. We strive to be the company of choice—to our clients, who benefit from our passion for delivering exceptional quality, and to our employees, present and future, who share our commitment to client service, collaboration, and innovation. Join us, and you will find a home where you can do your best work, reach new levels of expertise, and enjoy exceptional development opportunities. For more information, visit www.brownandcaldwell.com 

This position is subject to a pre-employment background check and a pre-employment drug test.  

Notice to Third Party Agencies: Brown and Caldwell does not accept unsolicited resumes from recruiters or employment agencies. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement and approved engagement request with Brown and Caldwell, Brown and Caldwell reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency.   

Brown and Caldwell is proud to be an EEO/AAP Employer. Brown and Caldwell encourages protected veterans, individuals with disabilities, and applicants from all backgrounds to apply. Brown and Caldwell ensures nondiscrimination in all programs and activities in accordance with Title VI of the Civil Rights Act.

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