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Program Implementation Manager Jobs in Phoenix, AZ

As a Sr. Implementation Manager, you'll be responsible for managing new client implementations and supporting existing clients as they implement new programs and products. You'll lead client calls ...

As a Sr. Implementation Manager, you\'ll be responsible for managing new client implementations and supporting existing clients as they implement new programs and products. You\'ll lead client calls ...

As a Sr. Implementation Manager, you'll be responsible for managing new client implementations and supporting existing clients as they implement new programs and products. You'll lead client calls ...

Manager, Implementation

Tempe, AZ · Hybrid

$85K - $134K/yr

Overview Manage the client implementation team, ensuring accurate and timely product setup to meet ... Coaches and develops staff through career development activities, training programs and other ...

Manager, Implementation

Phoenix, AZ · Hybrid

$85K - $134K/yr

Overview Manage the client implementation team, ensuring accurate and timely product setup to meet ... Coaches and develops staff through career development activities, training programs and other ...

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Program Implementation Manager information

See Phoenix, AZ salary details

$38.7K

$102.8K

$166.8K

How much do program implementation manager jobs pay per year?

As of Jun 8, 2026, the average yearly pay for program implementation manager in Phoenix, AZ is $102,784.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,000.00 and $120,100.00 per year, depending on experience, location, and employer.

What does a Program Implementation Manager do?

A Program Implementation Manager oversees the rollout and execution of programs within an organization, ensuring they are delivered on time, within scope, and on budget. They coordinate between different teams, manage resources, monitor progress, and resolve any issues that arise during implementation. Their role often involves creating detailed plans, communicating with stakeholders, and measuring outcomes to ensure the program meets its intended goals. This position requires strong project management, leadership, and problem-solving skills.

What are some typical challenges faced by Program Implementation Managers when coordinating cross-functional teams?

Program Implementation Managers often navigate challenges such as aligning different departments toward shared goals, managing competing priorities, and ensuring clear communication across all stakeholders. Because cross-functional teams can have varying objectives and workflows, it's essential to foster collaboration, clarify roles, and regularly update everyone on project progress. Proactive stakeholder engagement and strong organizational skills can help overcome these challenges and ensure successful program delivery.

What is the difference between Program Implementation Manager vs Project Coordinator?

AspectProgram Implementation ManagerProject Coordinator
CredentialsBachelor's degree; certifications like PMP or PgMPBachelor's degree often preferred; certifications less common
Work EnvironmentOversees multiple projects within programs, strategic focusSupports individual projects, operational focus
Employer & Industry UsageUsed in industries like IT, healthcare, governmentCommon across various industries, including construction and tech
Search & Comparison IntentUnderstanding roles in program managementDetails about project support roles

The Program Implementation Manager focuses on overseeing multiple projects within a program, ensuring strategic alignment and successful execution. In contrast, a Project Coordinator supports individual projects by handling day-to-day tasks. While both roles require organizational skills, the Program Implementation Manager typically has more strategic responsibilities and relevant certifications like PMP. Understanding these differences helps employers and job seekers identify the right role based on experience and career goals.

What are the key skills and qualifications needed to thrive as a Program Implementation Manager, and why are they important?

To thrive as a Program Implementation Manager, you need strong project management skills, strategic planning abilities, and a relevant bachelor's degree, often in business or a related field. Familiarity with tools like MS Project, JIRA, or Asana and certifications such as PMP or Six Sigma are highly valuable. Exceptional communication, leadership, and problem-solving skills help you navigate stakeholder expectations and drive successful program outcomes. These competencies are crucial for ensuring programs are executed efficiently, on time, and aligned with organizational objectives.
What are popular job titles related to Program Implementation Manager jobs in Phoenix, AZ? For Program Implementation Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Program Implementation Manager jobs in Phoenix, AZ look for? The top searched job categories for Program Implementation Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Program Implementation Manager jobs? Cities near Phoenix, AZ with the most Program Implementation Manager job openings:
Infographic showing various Program Implementation Manager job openings in Phoenix, AZ as of May 2026, with employment types broken down into 2% As Needed, 91% Full Time, 5% Part Time, 1% Temporary, and 1% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $102,784 per year, or $49.4 per hour.
Implementation Manager

$56K - $75K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 5 days ago


Job description

Recognized as a “Best Place to Work Modern Healthcare” – Join a team where people come first. At Vital Care, we are committed to creating an inclusive, growth-focused environment where every voice matters.
Vital Care is the premier pharmacy franchise business with franchises serving a wide range of patients, including those with chronic and acute conditions. Since 1986, our passion has been improving the lives of patients and healthcare professionals through locally-owned franchise locations across the United States. We have over 100 franchised Infusion pharmacies and clinics in 35 states, focusing on the underserved and secondary markets. We know infusion services, and we guide owners along the path of launch, growth, and successful business operations.
What we offer:
  • Comprehensive medical, dental, and vision plans, plus flexible spending, and health savings accounts.
  • Paid time off, personal days, and company-paid holidays.
  • Paid Paternal Leave.
  • Volunteerism Days off.
  • Income protection programs include company-sponsored basic life insurance and long-term disability insurance, as well as employee-paid voluntary life, accident, critical illness, and short-term disability insurance.
  • 401(k) matching and tuition reimbursement.
  • Employee assistance programs include mental health, financial and legal.
  • Rewards programs offered by our medical carrier.
  • Professional development and growth opportunities.
  • Employee Referral Program.
Job Summary:
The Implementation Manager acts as a key liaison between franchise partners and Vital Care Infusion Services, ensuring all onboarding activities are completed in alignment with Vital Care policies, state regulations, and ACHC accreditation standards. This role collaborates closely with franchisees to establish vendor partnerships, coordinate weekly cross-functional check-in calls, and guide them through critical milestones—including real estate acquisition, construction, Board of Pharmacy approvals, and ACHC accreditation. Additionally, the Implementation Manager provides ongoing consultative support and educational development to ensure long-term success and compliance.
Duties/Responsibilities:
  • Lead and manage the end-to-end onboarding process for new pharmacy franchisees.
  • Ensure all onboarding milestones are met according to onboarding timelines, Vital Care policies, and regulatory standards.
  • Serve as the primary point of contact for franchisees throughout the onboarding phase.
  • Coordinate weekly cross-functional calls to gather key updates, oversee onboarding progress, and ensure alignment with established timeline objectives.
  • Coordinate with other Vital Care departments to ensure successful communication and timeline achievement.
  • Guide franchisees through regulatory processes, including obtaining state Board of Pharmacy licenses and meeting all state and federal requirements.
  • Coordinate activities, document preparation, and physical space set up for ACHC surveys.
  • Connect franchise with key preferred vendors for staffing, real estate selection, and other required services. Facilitate communication and obtain regular updates while ensuring the franchise is compliant with Vital Care processes and procedure.
  • Coordinate with the franchise contact to ensure all licensure, accreditation, software, and physical requirements are in place.
  • Troubleshoot and resolve issues quickly and effectively, while also following the outlined escalation process.
  • Provide feedback and insights to leadership on recurring challenges or client needs.
  • Facilitate and manage franchises within the company’s project management system.
  • Engage in consistent and timely follow-up communications with franchise partners using various media platforms (i.e., text, email, Microsoft Teams).
  • Identify and mitigate risks that could impact compliance or service delivery.
  • Communicates and provides reports to leadership as requested.
  • Follows and abides by all company policies and procedures.
  • Other duties as assigned.
Required Skills/Abilities:
  • Prior experience in roles involving infusion pharmacy.
  • Excellent organizational and communication skills.
  • Excellent teaching skills and ability to demonstrate and communicate critical procedures to pharmacy professionals.
  • Strong business acumen with the ability to quickly grasp issues and understand strategy and demonstrated ability to work independently and make good business decisions.
  • Demonstrated process and project ownership orientation with the ability to manage priorities and meet time commitments.
  • Ability to effectively collaborate and communicate project status with onboarding teams and Company leadership.
  • Highly skilled communicator in verbal, written, and oral presentation of information.
  • Demonstrated analytical, quantitative, and organizational skills, providing the ability to analyze progress, identify trends and anomalies, and recommend needed improvements.
  • Solution-oriented and resourceful, demonstrates excellent problem-solving and customer service skills.
  • Proficient in MS Office Suite and demonstrated ability to work effectively within Word, Excel, PowerPoint, and other Program Management systems.
Education and Experience:
  • High school diploma/associate degree or equivalent.
  • Bachelor’s Degree in Healthcare, Business, Communications, or related degree preferred.
  • Prior experience in roles involving infusion pharmacy operations, regulatory compliance, and accreditation preferred.
  • Project Management experience preferred.
Physical Requirement's:
  • Sitting: Prolonged periods of sitting are typical, often for the majority of the workday.
  • Keyboarding: Frequent use of a keyboard for typing and data entry.
  • Reaching: Occasionally reaching for items such as files, documents, or office supplies.
  • Fine Motor Skills: Precise movements of the fingers and hands for tasks like typing, using a mouse, and handling paperwork.
  • Visual Acuity: Good vision for reading documents, computer screens, and other detailed work.
Be part of an organization that invests in you! We are reviewing applications for this role and will contact qualified candidates for interviews.

Vital Care Infusion Services is an equal-opportunity employer and values diversity at our company. We do not discriminate on the basis of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans’ status, or any other basis protected by applicable federal, state, or local law.
Vital Care Infusion Services participates in E-Verify.
This position is full-time and remote. The salary range for this position is $56,318-$75,255.
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