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Program Director Jobs in Whitby, ON (NOW HIRING)

As Program Manager, you will own the end-to-end delivery of BONDAI's client and platform ... including direct communication with enterprise clients. ● Create and maintain project ...

Direct programme delivery, ensuring strategies are implemented and aligned with the overall vision and objectives. * Establish effective environments across people, processes, technology, and ...

Direct programme delivery, ensuring strategies are implemented and aligned with the overall vision and objectives. * Establish effective environments across people, processes, technology, and ...

Summary The Program Manager oversees the coordination and administration of all aspects of an ... projects directed toward strategic business and other organizational objectives. Approve the ...

... directing program and project teams to ensure program and project deliverables are delivered on time and adhere to government and ministry standards. · Extensive experience coordinating and ...

Program Administrator

Toronto, ON · On-site

CA$81.31K/yr

Under the general direction of the Director, Undergraduate Programs and Student Experience, the program administrator is responsible for supporting the coordination and operation of many of Munk ...

... direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the ... In this high-profile role, you will be the overall program leader for key engineering initiatives ...

Program Scheduler

Toronto, ON · On-site

CA$128K - CA$148K/yr

This position reports to the Program Controls Director. The Program Scheduler will be responsible for managing project schedules, ensuring accurate, realistic, and logical planning throughout the ...

... direct, humble, collaborative, and inclusive of diverse perspectives. Join us as we shape the ... meet each program's demands. Must be able to travel by vehicle (10-15 minutes' drive) between ...

Your Mission in Action The Program Assistant provides support for the Neighborhood House program and Director of Emergency Assistance, which includes, but is not limited to handling all inquiries for ...

Support the Program Manager in keeping the AI roadmap on rails across multiple concurrent ... Support the Director in preparing materials for leadership updates and planning cycles * Help track ...

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Program Director information

What Is a Program Director?

A program director is an upper-management position found within organizations across almost all industries. Your primary job duties include coordinating, implementing, and overseeing all details of a company’s operation and programs. You monitor the budget, create community programs, supervise other managers, and develop better business practices. The exact job duties vary widely depending on industry and employer. Some program directors oversee the entire organization while others oversee specific departments. Though almost all industries utilize program directors, the two most commonly seen are business and healthcare.

What are the key skills and qualifications needed to thrive as a Program Director, and why are they important?

To thrive as a Program Director, you need strong leadership, project management, and strategic planning skills, usually supported by a relevant degree and several years of management experience. Experience with budgeting software, project management tools like Asana or MS Project, and familiarity with compliance standards are often necessary. Exceptional communication, decision-making, and conflict resolution abilities are critical soft skills that set top Program Directors apart. These skills are crucial for aligning teams, driving program success, and ensuring organizational goals are consistently met.

What are some common challenges Program Directors face when overseeing multiple projects or initiatives?

Program Directors often encounter the challenge of balancing competing priorities across several projects, while ensuring alignment with the organization’s strategic goals. Managing diverse teams, coordinating resources, and addressing unexpected obstacles—such as shifting stakeholder requirements or budget constraints—are common aspects of the role. Effective communication, adaptability, and strong organizational skills are essential for navigating these complexities and ensuring successful program delivery. Collaboration with senior leadership and cross-functional teams is also crucial for resolving issues promptly and maintaining program momentum.

What are Program Directors?

Program Directors are professionals responsible for planning, implementing, and overseeing specific programs within an organization. They manage budgets, coordinate staff, evaluate program effectiveness, and ensure goals align with the organization’s mission. Program Directors often work in fields such as education, healthcare, nonprofit, and media. Their leadership ensures that programs run smoothly, meet objectives, and deliver value to stakeholders.

What jobs make $3,000 a month without a degree?

Program Directors typically require a degree and experience, but roles like sales representatives, administrative assistants, or certain skilled trades can earn around $3,000 monthly without a degree. These jobs often rely on skills, certifications, or on-the-job training rather than formal education.

What is the difference between Program Director vs Project Manager?

AspectProgram DirectorProject Manager
CredentialsTypically requires a bachelor’s degree; often prefers PMP or similar certificationsRequires a bachelor’s degree; PMP or CAPM certifications are common
Work EnvironmentOversees multiple projects within a program, strategic focusManages individual projects, tactical focus
Employer & Industry UsageUsed in nonprofits, corporate, government sectors for large initiativesCommon across industries for specific project execution

The Program Director focuses on overseeing multiple related projects to achieve strategic goals, while the Project Manager handles the planning and execution of a single project. Both roles require similar credentials but differ in scope and responsibilities.

What are the most commonly searched types of Program jobs in Whitby, ON? The most popular types of Program jobs in Whitby, ON are:
What job categories do people searching Program Director jobs in Whitby, ON look for? The top searched job categories for Program Director jobs in Whitby, ON are:
What cities near Whitby, ON are hiring for Program Director jobs? Cities near Whitby, ON with the most Program Director job openings:
Infographic showing various Program Director job openings in Whitby, ON as of May 2026, with employment types broken down into 5% As Needed, 78% Full Time, 14% Part Time, and 3% Contract. Highlights an 97% Physical, and 3% Remote job distribution.

Program Manager, Proprietary Reward Programs

BMO Capital Markets

Toronto, ON

Full-time

Medical, Life, Retirement

Posted 15 days ago


Job description

Application Deadline:

06/09/2026

Address:

33 Dundas Street West

Job Family Group:

Customer Solutions

This individual will lead and manage the Diners Club Rewards Program and the Cashback Reward Program for Canada.

MANDATE

Loyalty programs are a major driver of customer engagement with mostbusinesses andare the most important factor customers consider in choosing a credit card. The brand perception, customer experience and overall value of a loyalty program underpin the success or failure of a credit card portfolio.

TheRewards Program Manageris responsible for overseeing all aspects of theProprietaryCredit Card Rewards program.

This role reports into the Director, NA Proprietary Rewards Programs and has two major elements:

1) Rewards program design andimprovement&2) Rewards program management.

1. Rewards program design andimprovement

  • The loyalty landscape is evolving very quickly driven by innovation in technology and business models across a range of industries. This role is accountable for ensuring that ourProprietaryrewardprogramsprovide best in class loyalty experiences that drive customer loyalty and financial performance. This accountability includes:

  • Working with the Director, NA Proprietary Rewards Programs and other key stakeholders to develop the strategy and roadmap for the rewards program based on deep customerinsights.

  • Designing, building and enhancingtherewards program to deliver an exceptional customer experience

  • Develop a 12-18-monthstrategy for program vision, priorities, andimprovements.

  • Optimizing the rewards offering(Category and Pricing)and customer journey

  • Continually finding ways to enhance customer engagement and the loyalty experience through innovative newvalue-addedservices,engagement toolsand improved customer journey

  • Continually monitoring the competitive environment and anticipating customer needs

  • Working with the Director, NA Proprietary Rewards Programs and other key stakeholders (internal and external) to develop new loyalty partnerships to deliver more value and enhance customerexperiences.

  • Periodically participating as a core team member in selecting loyalty vendors and partners and negotiating contracts]

  • Support internal product partnerstodeliver program benefits and valuethat meet product and customer segmentneeds.

2. Rewards program management

  • Effective management of proprietary rewards programs is critical to delivering the right customer experience, supporting the growth objectives of the business, managing costs and profitability, and managing risk. This role is accountable for theday-to-daymanagement of BMO'sProprietary Credit Card Reward programs, including:

  • Building and executing a customer communications and engagement plan with vendors/partners, Marketing and Portfolio Management teams to maximize engagement with the rewards program

  • Actively managing reward costs and outstanding liabilities, including planning and forecasting, reporting and insights, reward offering and mix, and marketing activities to drive more profitable customer redemption behavior

  • Managing rewards program suppliers(i.e.TSYS, HINDA, MC) and rewards partner relationships, including managing contracts, performance metrics, profitability, due diligence and the day-to-day relationship

  • Effectively managing risk, including rewards fraud, and ensuring compliance with all laws, rules and BMO policies

  • Program governance to ensureeffective policies, procedures and processes.

  • Leading and/or participating in initiatives across the bank related to proprietaryrewards programs andresolving issues and customer escalations.

  • Sharing rewards program subject matter expertise with internal product managers to lead and shape customerengagement.

  • Prepare and lead the quarterly liability review process foreachrewardprogram.

________________________________________________________________________

KNOWLEDGE AND SKILLS

Knowledge & Experience

Strong track record delivering results in ambiguous and challenging situations

4-6 years loyalty program and/or product management experience

2-3 years partnership management

P&L accountability and payments experience preferred

Minimum undergraduate university degree, an MBA or other post-graduate degree, or equivalent industry related experience preferred

Skills

Strategic thinker who can develop and execute near-term and long-term strategies and roadmaps

Proven ability to build relationships with external partners and colleagues across different business units and groups

Proven ability to influence without authority and drive change

Able to think like a customer and design the right customer experience

Proven ability to manage multiple facets of a complex business and effectively prioritize most important business levers and initiatives

Excellent business acumen and financial, analytic and business casing skills

Very strong communication skills (oral and written) with ability to frame and effectively communicate complex problems

Excellentproblem-solvingskills

Team-oriented, collaborative and flexible

Strong time management and project management skills

Risk management capabilities

Salary:

$75,900.00 - $141,900.00

Pay Type:

Salaried

The above represents BMO Financial Group's pay range and type.

Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position.

BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit:https://jobs.bmo.com/global/en/Total-Rewards

About Us

At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

To find out more visit us at https://jobs.bmo.com/ca/en.

BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other's differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.

Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.