Program Coordinator Program Manager Jobs in Norfolk, VA

TITLE: Program Coordinator

DEPARTMENT: Sponsored Residential Services

FLSA STATUS: Exempt

REPORTS TO: Program Director/Senior Program Director

• Are you interested in working a position where you could make a real difference in someone's life??
• Are you looking for a position that allows you the opportunity to excel in career growth such as additonal & ongoing training, & upward mobility in the company?
• Paid Holidays? benefits? With this position, you will be provided access to a work phone, laptop, & company vehicles.

POSITION PURPOSE: The Program Coordinator has the primary responsibility of ensuring the development, implementation, coordination, and monitoring of Individual Support Plans, Behavioral and/or Therapeutic Support plans for individuals within the Sponsored Residential program with intellectual/developmental disabilities. The position also has responsibility for developing and approving assessments to ensure appropriate services are provided to meet the needs of each individual served and overseeing individual services and support.

MAJOR RESPONSIBILITIES:

• The Program Coordinator has significant impact on the programmatic and service delivery system within the program; ensuring that individual plans are current, relevant and followed with consistency.
• The Program Coordinator has relative freedom to act on specific issues related to individual supports, behavior and therapeutic plans under the general guidance of the Assistant Executive Director.
• Primarily interacts and communicates with the Program Director, Senior Program Director, Quality Assurance Manager, Providers, Direct Support Professionals, Consultants, Psychologist, ID/D persons served/their families or other involved parties. Contact frequently occurs with clinical and professional staff from external agencies.

PRIMARY DUTIES:

1. Develop and ensure on-going implementation of Individual Support Plans, Behavioral and Therapeutic Treatment Plans. Ensure adherence to Licensure, Human Rights, and/or other State, Federal, or Local regulations.

2. Ensure adherence to Licensure, Human Rights, and/or other State, Federal, or Local regulations

3. Develop and coordinate meetings and training for staff, individuals and families regarding supports and services within the sponsored residential.

4. Provide 24-hour on call accessibility for staff related to issues of individual support plans or advanced behavioral issues.

5. Maintain current and accurate files on each person served.

6. Coordinate, conduct meetings, and intakes as it relates to the individual served

7. Processing of all files/ individual as well as provider.

8. Have contact with families, guardians, CSB’, social workers etc.

9. Coordinate and conduct monthly meetings and complete minutes.

10. Provide input and recommendations (verbal and/or written) regarding issues of admissions, transfers, and discharges

11. Performance with tolerance, patients, and providing services that are following DBHDS and Serenity Policy are expected to be rendered with 100% accuracy.

12. Review, receive and maintain the sponsor training folder

13. Collect and review monthly documentation from providers

14. Conduct monthly visits/inspections of sponsor residential homes.

15. Conduct Home studies.

16. Review support data and progress notes in order to modify/revise individual support plans, behavioral supports, treatment plans, etc. as needed.

17. Participate in sponsored residential.

18. Conduct/report monthly on-site observations (e.g. Residential)

19. Maintains valid Virginia driver’s license and insurable under Serenity C & C INC. auto insurance.

20. Follow all applicable policies and procedures of Serenity C & C Inc.

21. Perform other duties as assigned.

QUALIFICATIONS REQUIRED FOR THIS POSITION:

EDUCATION: Bachelor’s Degree in Human Service field, including but not limited to Sociology, Social Work, Special Education, Rehabilitation Counseling, or Psychology.

EXPERIENCE: One-year documented experience providing direct services (developing, conducting, and approving assessments and individual service plans) for adults or children with a diagnosis of an intellectual disability or other developmental disabilities; One year experience interpreting and implementing Federal, state, or local regulations.

SKILLS, KNOWLEDGE & ABILITIES:

Comprehensive knowledge of intellectual disability or developmental disabilities, its causes and treatments. Comprehensive knowledge of state licensure, human rights, and/or other regulations and the ability to apply these regulations. Ability to locate community and professional resources. Work independently, performing duties and responsibilities under general guidance. Communicate effectively, verbally and in writing. Possess computer skills and knowledge. Ability to analyze and summarize data into written reports. develop support plans, assess and monitor progress. Knowledge of developmental training approaches. Ability to maintain effective inter and intra-agency working relationships.

PHYSICAL DEMANDS: The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts, driving an automobile, etc. Some special physical (TOVA) demands are required to perform the work.

ENVIRONMENT: This position typically works in an office setting with travel within the community (based on caseload).

WORK HOURS: Monday - Thursday, 8a to 5p; Friday's: 8a to 3:30p; some weekend availability for company events.

SERENITY C&C INC is an EOE.