ZipRecruiter

Log In

1

Professional Customer Service Representative Jobs in Wisconsin

ULINE

Customer Service Representative

Racine, WI · On-site

$32/hr

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Cafe ...

Uline

Customer Service Representative

Kenosha, WI · On-site

$27 - $32/hr

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Café ...

Adams, Inc.

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and ...

ULINE

Customer Service Representative

Kenosha, WI · On-site

$32/hr

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Cafe ...

ULINE

Customer Service Representative

Kenosha, WI · On-site

$27 - $32/hr

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Café ...

Uline

Customer Service Representative

Kenosha, WI · On-site

$27 - $32/hr

Customer Service Representative Pay from $27 to $32 per hour with significant growth and earning ... Tuition Assistance Program that covers professional continuing education. Employee Perks * Café ...

FastSigns

Customer Service Representative

Waukesha, WI · On-site

$18 - $22/hr

FASTSIGNS #301301 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus * Ongoing Training Opportunities ...

Adams, Inc.

Customer Service Representative

Elkhorn, WI · On-site

$18 - $22/hr

As a CSR, you will actively communicate via phone, email, and other devices with customers on a daily basis. Additionally, you will oversee the management of memberships, including renewals and ...

U-Haul

Customer Service Representative

Menomonee Falls, WI · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Platteville, WI · On-site

$15.75 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Wauwatosa, WI · On-site

$15.50 - $21.25/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Beloit, WI · On-site

$15/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

previous page

Showing results 41-60

All JobsProfessional Customer Service Representative JobsProfessional Customer Service Representative Jobs in Wisconsin

Professional Customer Service Representative information

What is the difference between Professional Customer Service Representative vs Customer Support Specialist?

AspectProfessional Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsHigh school diploma; certifications are optional but beneficial
Work EnvironmentCall centers, retail, corporate officesCall centers, online support, technical support teams
Industry UsageRetail, telecommunications, banking, healthcareTechnology, software, e-commerce, telecom
Job FocusHandling customer inquiries, resolving issues, providing product infoTechnical troubleshooting, product support, account assistance

Both roles involve assisting customers, but Professional Customer Service Representatives typically focus on general inquiries and issue resolution, while Customer Support Specialists often handle technical or specialized support tasks. The roles overlap in work environment and industry usage, making them closely related but distinct in focus.

What is considered professional customer service as a professional customer service representative?

Professional customer service as a customer service representative involves effectively communicating with customers, demonstrating patience and empathy, resolving issues efficiently, and maintaining a positive attitude. It also includes knowledge of company policies, active listening skills, and the ability to use customer service tools such as CRM software to ensure customer satisfaction.

What are the most commonly searched types of Customer Service Representative jobs in Wisconsin?

The most popular types of Customer Service Representative jobs in Wisconsin are:

What cities in Wisconsin are hiring for Professional Customer Service Representative jobs?

Cities in Wisconsin with the most Professional Customer Service Representative job openings:

Professional Customer Service Representative jobs near you

Customer Service Representative

Wisconsin Public Service (WPS)

Green Bay, WI

$33.10/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Wisconsin Public Service rating

8.5

Company rating: 8.5 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

Job description

Wisconsin Public Service Corp, a subsidiary of WEC Energy Group, is seeking Customer Service Representatives in our Green Bay, Wisconsin location. These positions are represented by Local No. 420 IUOE. 

Pay & Benefits:

  • Starting pay is $24.02 and offers regular increases per the bargaining agreement.


Benefits include:

  • Medical/Dental/Vision Plan
  • 401K Plan
  • Paid Time Off 
  • Paid Holidays
Job Summary

Do you enjoy guiding customers and taking control of various situations in order to resolve issues efficiently while giving customers what they need?

If so, a career at Wisconsin Public Service in the Green Bay Customer Care Center may be a fit for you! We focus on first contact resolution to ensure customer satisfaction, as our #1 goal. This position has a direct impact on the energy that people in our communities use every day.

As a Customer Service Representative, you will be responsible and empowered to take on questions and concerns from our customers. The Customer Care Center operates 24/7 to ensure customers have energy related solutions.

Various shifts are available and candidates must be flexible and available to work any shift that is assigned to them.

Please join us and apply today!

Tentative Start Date: November 2026

Job Responsibilities
  • Handle residential inquiries relating to billing, payment, mobile app, website and customer moves
  • Receive Operations type calls (gas and electric emergency, outage and gas emergency/inquires)
  • Receive general and miscellaneous inquiries
  • Use CIS to maintain current and accurate customer information which will be accessed by other departments
  • May also perform other miscellaneous duties and special projects as assigned
Minimum Qualifications
  • High School Diploma, HSED or GED
  • 1+ years Customer Service and/or Customer Relations (billing, credit, payment)
  • Must be able to work and adapt to various hours/shifts and a changing schedule
  • Availability for 24 hour call out for storm trouble call handling is also required
Preferred Qualifications
  • Previous care center experience
  • Previous office/clerical experience
  • Previous experience working in a union environment
  • Strong communication skills with the ability to be empathetic with customers
  • Able to confidently multitask with different systems while on the phone with customers
  • Proficient with Microsoft Office products
  • Ability to use good judgement in making decisions 

End Date: 09/27/2026 

Minimum Posting Range:  $24.02 

Maximum Posting Range:  $33.10 

The pay range reflects the minimum and maximum for the position at the time of posting and may be modified in the future. The starting salary/pay within the pay range will be based on several factors, as applicable, but not limited to, relevant education, qualifications, certifications, experience, skills, geographic location, shift, travel requirements, collective bargaining agreements, and business and organizational needs.  At WEC Energy Group, it is not typical for an individual to be hired at or near the top of the range for their role.

WEC Energy Group benefits

We reserve the right to modify the application deadline or discontinue accepting applications for any position if deemed necessary.
Learn more at Careers


WEC Energy Group will only employ those who are legally authorized to work in the United States. Individuals with temporary visas such as E, F-1 with OPT or CPT, H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.

WEC Energy Group and its subsidiaries are Equal Opportunity Employers. As a result, all qualified applicants will receive equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected status. The Company also complies with all applicable federal, state and local laws that require it to take affirmative action.
EEO/AA policies and statements

What Wisconsin Public Service employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply