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Production Support Analyst Jobs in Florida (NOW HIRING)

Dlapiper

Litigation Support Analyst

Miami, FL · Hybrid

Provides daily metrics of document reviews; generates data productions and performs quality control ... support. Strong analytical and problem-solving skills are required to resolve complex issues using ...

BNY

Senior Specialist, Production Support

Lake Mary, FL

$15.50 - $21/hr

Senior Specialist, Production Support At BNY, our culture allows us to run our company better and ... Strong troubleshooting and root-cause analysis skills across application, OS, and infrastructure ...

BNY

Senior Specialist, Production Support

Lake Mary, FL · On-site

$15.50 - $21/hr

Responsibilities : • Experience supporting production applications in a 24x7/always-on environment, including on-call rotation support. • Strong troubleshooting and root-cause analysis skills ...

Envera Systems

Service Support Analyst

Bradenton, FL · On-site

$19 - $21/hr

Analysts perform remote troubleshooting on all products and devices, execute access-control updates ... Field Support, Engineering, IT, etc.). * Conduct internal system audits to validate device ...

SCCU

App Support Analyst I

Miramar, FL · On-site

$58K - $61K/yr

Periodically works evenings/weekends while implementing or repairing hardware or software so as not to impact the daily production systems. App Support Analyst I Qualifications * 1-3 years of ...

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Production Support Analyst information

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$72

How much do production support analyst jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for production support analyst in Florida is $37.42, according to ZipRecruiter salary data. Most workers in this role earn between $24.95 and $43.27 per hour, depending on experience, location, and employer.

Is production support a stressful job?

Production Support Analysts often work in high-pressure environments where quick problem resolution is essential to minimize system downtime. The role can involve handling urgent issues, working outside regular hours, and maintaining system stability, which can contribute to stress levels. However, strong technical skills and effective communication can help manage workload and reduce stress.

What is the difference between Production Support Analyst vs Application Support Analyst?

AspectProduction Support AnalystApplication Support Analyst
CertificationsITIL, CompTIA, relevant technical certificationsITIL, CompTIA, relevant technical certifications
Work EnvironmentFinancial, banking, or enterprise IT environments with 24/7 supportSoftware companies, tech firms, or enterprise IT teams
Job FocusMonitoring, maintaining, and troubleshooting production systemsSupporting and troubleshooting specific applications or software
Common UsageEnsuring system stability in live environmentsResolving user issues and application bugs

While both roles involve supporting IT systems, a Production Support Analyst primarily focuses on maintaining and troubleshooting live production systems to ensure stability. An Application Support Analyst concentrates on supporting specific software applications, often within development or testing environments. Both roles require similar certifications and work in enterprise settings, but their core responsibilities differ in scope and focus.

What skills do you need to be a production support analyst?

A production support analyst needs strong technical skills in troubleshooting, monitoring, and maintaining IT systems, often using tools like SQL, scripting, and monitoring software. Good problem-solving abilities, communication skills, and the ability to work under pressure are essential, along with a solid understanding of the business environment and relevant certifications such as ITIL or relevant technical training.

What does a production support analyst do?

A production support analyst monitors and maintains IT systems and applications to ensure their stability and performance. They troubleshoot issues, implement fixes, and collaborate with development teams to resolve incidents quickly, often using tools like ticketing systems and monitoring software. The role requires strong problem-solving skills and knowledge of system environments to minimize downtime and support business operations.

What are the key skills and qualifications needed to thrive as a production support analyst?

To excel as a Production Support Analyst, you need strong analytical skills, troubleshooting abilities, and a background in computer science or a related field. Familiarity with incident management systems like ServiceNow, scripting languages (such as SQL or Python), and monitoring tools is typically required. Excellent communication, problem-solving, and the ability to work under pressure help distinguish top performers in this role. These competencies ensure swift resolution of technical issues, minimize downtime, and maintain seamless business operations.

How does a production support analyst typically interact with development and operations teams to resolve incidents?

Production Support Analysts serve as a critical bridge between development and operations teams. When incidents arise, they quickly diagnose issues, communicate findings to developers for code-related fixes, and coordinate with operations to implement workarounds or deploy resolutions. This role often requires clear documentation and prompt updates to all stakeholders, ensuring minimal downtime and transparent progress tracking. Regular collaboration and communication skills are essential for effective incident management in fast-paced environments.
What are popular job titles related to Production Support Analyst jobs in Florida? For Production Support Analyst jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Production Support Analyst jobs in Florida look for? The top searched job categories for Production Support Analyst jobs in Florida are:
What are popular job titles related to Production Support Analyst jobs in FL? For Production Support Analyst jobs in FL, the most frequently searched job titles are:
Production Support Analyst jobs near you
Infographic showing various Production Support Analyst job openings in Florida as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $77,828 per year, or $37.4 per hour.

Production Support Analyst

Connective Business Solution

Tallahassee, FL • On-site

Full-time

Re-posted 15 days ago

Job description

General Characteristics
Manages and controls the processing of programs and peripheral equipment on mainframe and/or distributed computer systems to ensure the highest levels of service and system availability are attained. Establishes production runs, ensuring that appropriate job control language, run documentation and data files are available. Assists in job set-up. Performs problem identification, escalation and resolution. Communicates status of operations to allow for immediate response to service disruptions.
Education: Bachelor's Degree in Computer Science, Information Systems, or a related field. Or equivalent work experience.
Experience: A minimum of 3 years of IT work experience in production and operations support.
Complexity: Intermediate professional level role. Provides production support on multiple platforms. Works on multiple projects as a team member and may lead projects of moderate complexity. May coach more junior technical staff.
*Please note that this application is part of our candidate pool for future staffing needs under our contract with the State of Florida. Positions may not be available immediately, and job locations, assignments, and start dates may vary depending on agency requirements. By applying, you will be considered for current and upcoming opportunities, and we will reach out if a role that matches your skills and qualifications becomes available.*

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