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American Modern Insurance Group, Inc., a Munich Re company, is a widely recognized specialty insurance leader that delivers products and services for residential property - such as manufactured homes and specialty dwellings - and the recreational market, including boats, personal watercraft, classic cars, and more. We provide specialty product solutions that cover what the competition often can't. We write admitted products in all 50 states and have a premium volume of $2.2 billion.

Headquartered in Amelia, Ohio, and with associates located across the United States, we are part of Munich Re's Global Specialty Insurance division. Our employees receive boundless opportunity to grow their careers and make a difference every day - all in a flexible environment that helps them succeed both at work and at home.

Purpose: 

The Product Services Analyst acts as a cross functional analyst supporting regulatory compliance, risk management, and product support. Working with Product Management, Corporate Underwriting, Compliance, Legal, and other areas as a partner in delivering product services delegated by or in place of the Product Management team. This role exists to enable seamless collaboration across various service and product functions. Team members operate with flexibility, adaptability, and shared accountability to deliver outcomes regardless of traditional role boundaries.

Roles & Responsibilities: 

Compliance/Risk Management

• Research and analyze communicated DOI changes/new bills to support Regulatory Compliance and provide direction to the LOB to take the needed action including policy language updates.
• Research, analyze, and reply to DOI Complaints, requests for Rate Verification and premium transparency.

Policy Wording

• Lead cross-functional policy language development: Partner with Product, Actuarial, Underwriting, Legal, Compliance, Claims, Operations, and other internal teams to identify needs, draft complex insurance policy provisions, and build clear, market-ready policy language aligned to product specifications.
• Perform regulatory research and analysis with Legal, Compliance, Product, Claims, and other teams to assess impacts of changing laws; implement required policy-language updates and develop strategic solutions to resolve complex policy-related issues.

Cross Functional

• This role is designed for flexibility-any team member can perform any function as needed. Within the Product Development Life Cycle (PDLC), this service role may encompass responsibilities of Product Manager, Product Analyst, or Business Analyst. Success is measured by outcomes, collaboration, and adaptability rather than rigid role definitions.
• Follow established processes for Product Development Life Cycle (PDLC) and control frameworks
• Release publishing will create and maintain required artifacts and documentation, ensuring version control.
• Support Product Cross Functional needs acting as project manager, facilitator, point person for items such as Market Conduct Exams and Audits.
• Collaborate with LOBs/Product Management, Configuration, Regulatory Filings, IT, QA, and other stakeholders to gather and document detailed business, functional, and data requirements for product initiatives and production support for compliance projects or nonspecific LOB requirements. (ASL, Additional Cost aka Taxes/Fees, Billing Fees)
• Identify opportunities for continuous process improvement and assist in operationalizing those enhancements with teams involved.

Required Technical Skills: 

• Proficient in Microsoft Excel and the broader Microsoft Office Suite
• Experience with project management concepts, tracking tools and issue resolution processes
• Understanding of risk management, audit practices, and workflow/process improvement
• Solid understanding of PDLC/SDLC methodologies and insurance operations
• Understanding knowledge of Guidewire systems
• Understanding of actuarial, regulatory, and underwriting principles
• Solid understanding of data concepts, structures, reporting, and query capabilities

Education, Certifications & Designations: 

Required: 

• Bachelor's degree Business, Finance, Math, IT or similar field or equivalent work experience 

Preferred: 

• MBA or similar advanced degree 
• CPCU or other P&C insurance related studies 

We are proud to offer our employees, their domestic partners, and their children, a wide range of insurance benefits:

• Two options for your health insurance plan (PPO or High Deductible)
• Supplemental Life and AD&D plans that you can purchase for yourself and dependents (includes spouse/domestic partner and children)
• Voluntary Benefit plans that supplement your health and life insurance plans (Accident, Critical Illness and Hospital Indemnity)
• Prescription drug coverage (included in your health insurance plan)
• Short and Long Term Disability coverage
• Vision and dental insurance plans

In addition to the above insurance offerings, our employees also enjoy:

• A robust 401k plan with up to a 5% employer match
• A retirement savings plan that is 100% company funded
• Paid time off that begins with 24 days each year, with more days added when you celebrate milestone service anniversaries
• Eligibility to receive a yearly bonus as a Munich Re employee
• A variety of health and wellness programs provided at no cost
• A hybrid environment that gives you a choice in where and how you get work done
• A corporately subsidized on-site cafeteria as well as a We Proudly Serve coffee shop
• An on-site complimentary workout facility as well as walking trails on campus grounds
• On-site wellness center complete with nurse practitioner
• Financial assistance for adoptions and infertility treatment
• Paid time off for eligible family care needs
• Tuition assistance and educational achievement bonuses
• Free parking
• A corporate matching gifts program that further enhances your charitable donation
• Paid time off to volunteer in your community

At American Modern, a subsidiary of Munich Re, we see Diversity and Inclusion as a solution to the challenges and opportunities all around us. Our goal is to foster an inclusive culture and build a workforce that reflects the customers we serve and the communities in which we live and work. We strive to provide a workplace where all of our colleagues feel respected, valued and empowered to achieve their very best every day. We recruit and develop talent with a focus on providing our customers the most innovative products and services.  

We are an equal opportunity employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sometimes we are fortunate enough to receive a high volume of applications. After reviewing all applications, we will contact only the selected candidates to schedule an interview.  We are grateful for all candidates and their interest.

If you are considering relocation for the hybrid schedule and are not currently local, please be sure to include a cover letter with details with your application.

Applicants requiring employer sponsorship of a visa will not be considered for this position.

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