Production Analyst Jobs in Michigan (NOW HIRING)

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The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across the insurance lifecycle, spanning sales, servicing, and back-office operations.
Underpinned by unmatched speed and performance power, we are the trusted backbone that's taking the insurance industry from friction to flow with Distribution Velocity - speed, performance, and trust - to drive growth at scale.
With over 95% of the top agencies and insurers and 50% of industry compliance transactions running through Vertafore, we lead at the intersection of innovation and trust, giving insurance professionals the confidence to transform and win in the AI era.
Our reach is global, with headquarters in Denver, Colorado, and offices across the U.S., Canada, and India.
JOB DESCRIPTION
Vertafore's Compliance Product Analyst is responsible for coordinating regulatory updates to products, communicating updates to stakeholders, managing work expectations for RCS activities, and performing configuration A successful analyst will learn the product and how to maintain it. The analyst will understand creating and working Jira tickets. These individuals work closely with internal teams and externally with customers and business partners.
Core Responsibilities:
• Analyzes RCS BA JIRA tickets created by stakeholders in order to prioritize unassigned tickets
• Coordinates regulatory updates to products, between internal and external stakeholders
• Understands regulatory and business requirements, and translates into technical requirements
• Utilizes JIRA tickets to manage and communicate work expectations
• Creates JIRA tickets in other team environments as appropriate
• Works configuration tickets according to team standards
• Maintains accuracy of Kanban board
• Performs certain project managerial activities, e.g. coordinates cross-functional team projects
• Analyzes and communicates to stakeholders impacts of upcoming regulatory changes to production and test systems
• Performs production and test environment verification tasks and quality assurance
• Continually educates self regarding products serviced
• Understands and interprets business requirements and regulatory concepts
• Reviews company policies and procedures to determine compliance
• Performs limited quality assurance tasks
• Works configuration tickets according to team standards
Core Knowledge, Skills, and Abilities:
• Knowledge of insurance or securities industry, particularly licensing and compliance
• Detail oriented and able to understand and interpret complex industry requirements and regulatory concepts within the insurance and financial industries
• Advanced interpersonal communication skills including the ability to discuss and interpret laws and rules accurately and clearly in writing
• Able to work well in teams and independently
• Excellent time management skills
• Self-motivated and able to work with minimal supervision
• Able to organize and work multiple projects simultaneously
• Proficient in Microsoft Office Suite; MS Project a plus
• Tech savvy with knowledge of relational databases and SQL
Core Requirements:
• Bachelor's degree or equivalent experience.
• Project management experience helpful.
Additional Requirements and Details:
• Travel required up to 5% of the time
• WFH flexible
• Ability to work remote with a stable internet connection on an as needed basis
• Occasional lifting and/or moving up to 10 pounds
• Frequent repetitive hand and arm movements required to operate a computer
• Specific vision abilities required by this job include close vision (working on a computer, etc.)
• Frequent sitting and/or standing
• #LI-Hybrid
• $50000-55000 / year
Skills & Requirements Qualifications
Why Vertafore is the place for you: *Canada Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• Medical, vision & dental plans
• Life, AD&D
• Short Term and Long Term Disability
• Pension Plan & Employer Match
• Maternity, Paternity and Parental Leave
• Employee and Family Assistance Program (EFAP)
• Education Assistance
• Additional programs - Employee Referral and Internal Recognition

Why Vertafore is the place for you: *US Only

• The opportunity to work in a space where modern technology meets a stable and vital industry
• We have a Flexible First work environment! Our North America team members use our offices for collaboration, community and team-building, with members asked to sometimes come into an office and/or travel depending on job responsibilities. Other times, our teams work from home or a similar environment.
• Medical, vision & dental plans
  • PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options:
  • Health Care FSA
  • Dental & Vision FSA
  • Dependent Care FSA
  • Commuter FSA
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plain & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
The Professional Services (PS) and Customer Success (CX) bonus plans are a quarterly monetary bonus plan based upon individual and practice performance against specific business metrics. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
The Vertafore Incentive Plan (VIP) is an annual monetary bonus for eligible employees based on both individual and company performance. Eligibility is determined by several factors including: start date, good standing in the company, and actives status at time of payout.
Commission plans are tailored to each sales role but common components include quota, MBO's and ABPMs. Salespeople receive their formal compensation plan within 30 days of hire.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
We do not accept resumes from agencies, headhunters or other suppliers who have not signed a formal agreement with us.
We want to make sure our recruiting process is accessible for everyone. if you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact recruiting@vertafore.com
Just a note, this contact information is for accommodation requests only.