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Process Writer Jobs (NOW HIRING)

krg technology inc

Process Writter

Irving, TX · On-site

Process Writter Duration : Contract Location : Irving, TX * (not a generic technical writer but someone who has some ITIL Service Support process background/who has experience documenting all ITIL ...

AssistRx

Quality Control Process Writer

Orlando, FL

Work closely with the Process Writing team to edit, proof-read, and ensure that documentation is formatted correctly, in the right format and template, follows all internal style guides and industry ...

Leidos

Cable Manufacturing Process Writer

Huntsville, AL · On-site

$48K - $86K/yr

Leidos' Defense Systems Electronics Manufacturing Facility is seeking a Cable Manufacturing Process Writer to join our team to create unique solutions for complex problems. This position will be part ...

Infojini Inc

Technical Writer

Atlanta, GA

Atlanta,Georgia 30303 Job Summary The technical writer will be responsible for organizing, developing, and documenting business technical information, processes and procedures. Conducts interviews to ...

Car Guys Inc.

Automotive Service Writer

Charleston, SC

$45K - $75K/yr

Greet customers with professionalism and guide them through the service process * Write accurate repair orders and clearly document customer concerns * Communicate effectively with technicians to ...

Woodbridge

Process Engineer

Chattanooga, TN · On-site

Participate in health & safety and quality audit process ... Write and update SOPS, SOTS, procedures, etc. Education * Bachelor's degree in Engineering * One to ...

Kodak

Process Chemist

Rochester, NY · On-site

$70K - $80K/yr

... write-ups. • Develop and author manufacturing processes, process design, control strategies, and operating procedures. • Follow and improve division procedures in accordance with ISO 9001 ...

Writer

Global payroll manager

San Francisco, CA · On-site

$127K - $172K/yr

About WRITER WRITER is where the world's leading enterprises orchestrate AI-powered work. Our ... You own the processing of the payments, and support the finance team's general ledger journals ...

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Process Writer information

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$42K

$78.9K

$136K

How much do process writer jobs pay per year?

As of Jul 24, 2026, the average yearly pay for process writer in the United States is $78,865.00, according to ZipRecruiter salary data. Most workers in this role earn between $57,500.00 and $102,000.00 per year, depending on experience, location, and employer.

How much do procedure writers make?

Procedure writers, also known as process or technical writers, typically earn between $50,000 and $80,000 annually, depending on experience, industry, and location. Senior or specialized writers with certifications or expertise in tools like XML or Adobe FrameMaker can earn higher salaries. Compensation may also include benefits such as health insurance and paid time off.

What is the difference between Process Writer vs Technical Writer?

AspectProcess WriterTechnical Writer
CredentialsOften requires knowledge of specific processes, certifications varyTypically requires a degree in technical communication, engineering, or related fields
Work EnvironmentWorks closely with operations, manufacturing, or process teamsWorks with engineering, product development, or IT teams
Industry UsageCommon in manufacturing, industrial, and process-driven industriesCommon across technology, software, engineering, and scientific fields
Search & Comparison IntentOften searched by those involved in process documentation or operationsOften searched by those seeking technical documentation or user guides

While both roles involve documentation, Process Writers focus on documenting operational procedures and workflows within industries like manufacturing. Technical Writers create detailed technical documents, manuals, and guides across various fields. Understanding these differences helps employers and job seekers target the right skills and roles.

Is AI taking over technical writing?

AI tools are increasingly used in technical writing to assist with tasks like content generation, editing, and formatting, but they do not replace human process writers who provide expertise, clarity, and context. Process writers focus on creating accurate, detailed documentation, often integrating AI to improve efficiency and consistency.

What are the key skills and qualifications needed to thrive as a Process Writer, and why are they important?

To thrive as a Process Writer, you need strong analytical abilities, excellent written communication skills, and a background in business process documentation, often supported by a relevant degree or experience in technical writing. Familiarity with tools like Microsoft Visio, BPMN modeling software, and document management systems is typically required. Attention to detail, critical thinking, and collaboration are essential soft skills for capturing and conveying complex processes clearly. These competencies ensure that organizational procedures are accurately documented, easily understood, and effectively implemented for operational efficiency.

What does a process writer do?

A process writer creates detailed documentation of procedures, workflows, and operational instructions to ensure consistency and clarity in business processes. They often use tools like flowcharts and technical writing skills to develop manuals, standard operating procedures, and training materials for organizations.

What are Process Writers?

Process Writers are professionals responsible for documenting, analyzing, and improving organizational processes. They create clear and detailed documentation, such as standard operating procedures (SOPs), workflow diagrams, and process manuals, to ensure consistency and efficiency within an organization. Process Writers work closely with subject matter experts to capture accurate information and may also assist in identifying areas for process improvement. Their work helps organizations maintain quality standards, train employees, and comply with industry regulations.

How do I become a technical writer with no experience?

To become a process writer, a type of technical writer, gaining strong writing skills, familiarity with documentation tools like Microsoft Word or Markdown, and understanding of the subject matter are essential. Starting with online courses, tutorials, or certifications in technical writing can help build foundational knowledge, and creating a portfolio of sample documents demonstrates your ability to communicate complex information clearly.

What are some common challenges faced by Process Writers when documenting complex workflows, and how can they overcome them?

Process Writers often encounter challenges such as incomplete information, rapidly changing procedures, and difficulty translating technical jargon into clear, user-friendly documentation. To overcome these, it’s important to proactively communicate with subject matter experts, regularly update documents to reflect current practices, and use visual aids like flowcharts where appropriate. Collaborating closely with team members ensures accuracy and clarity, making the documentation more effective and easier for end-users to follow.
More about Process Writer jobs
What cities are hiring for Process Writer jobs? Cities with the most Process Writer job openings:
What states have the most Process Writer jobs? States with the most job openings for Process Writer jobs include:
What job categories do people searching Process Writer jobs look for? The top searched job categories for Process Writer jobs are:
Process Writer jobs near you
Infographic showing various Process Writer job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 15% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $78,865 per year, or $37.9 per hour.
Process Writer

Process Writer

Gainwell Technologies LLC

Jacksonville, FL • On-site

Other

Medical, Life, Retirement, PTO

Posted 27 days ago

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 78 frontline employees who took The Breakroom Quiz

119th of 217 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development.
Summary
Gainwell Technologies is seeking a highly motivated and detail-oriented Process Writer to join our Customer Experience (CX) team. This role will be instrumental in documenting processes, writing procedures, creating Standard Operating Procedures (SOPs) and Desk Level Procedures (DLP), and creating process maps for all CX functional areas. The ideal candidate will work closely with Lean Six Sigma Black Belts and other team members to ensure comprehensive and standardized process documentation that aligns with best practices.
Your role in our mission
  • Process Documentation: The role involves working closely with Lean Six Sigma Black Belts and CX teams to document existing processes through detailed flowcharts, process maps, and written descriptions. This includes conducting a thorough gap analysis to identify inefficiencies and suggesting improvements, ensuring that all documentation is standardized, consistent, and aligned with organizational and industry best practices.
  • SOP and DLP Development: Responsibilities include writing and maintaining clear, concise, and standardized SOPs and DLPs for all CX functional areas. Regular reviews and updates of SOPs and DLPs are necessary to ensure accuracy and relevance considering process changes or new requirements. Implementing version control procedures to track changes and updates is also a key aspect.
  • Quality Assurance: The role includes conducting periodic reviews and validations of process documentation to ensure it reflects actual operations and complies with operational standards. Gathering feedback from stakeholders and operational teams to refine and enhance documentation as necessary is an important responsibility.
  • Documentation Standards: Developing and implementing documentation standards and best practices to ensure consistency and usability across all CX processes is required. Creating and maintaining documentation templates, tools, and resources to facilitate standardized practices is also part of the job.
  • Collaboration: Working with cross-functional teams to gather information, clarify process details, and ensure comprehensive documentation is a key responsibility. Engaging with stakeholders to understand their needs and incorporating their feedback into documentation will be essential.
  • Project Management, Reporting and Communication: The role involves tracking and reporting progress on documentation projects, ensuring deadlines are met and deliverables are of high quality. The Process Writer is responsible for managing documentation-related project activities, including work planning, milestone tracking, risk identification, stakeholder coordination, and escalation of issues that may impact project timelines or deliverables. Clear communication of findings, recommendations, and project updates to team members, stakeholders, and management is critical.

What we're looking for
Basic Qualifications
  • Bachelor's degree in Technical Writing, Business, Communication, or related field OR equivalent combination of education and experience in technical/process writing, SOP/DLP development, and/or operational documentation.
  • Knowledge management skills; involving identifying, creating, storing, and disseminating information so that it is accessible and actionable for employees and stakeholders.
  • Confidence in leading Teams meetings and gaining the necessary process information from others.
  • Good communication and interpersonal skills to interact and develop relationships, influencing both internal and external business units and subject matter experts.
  • Microsoft Office Suite experience and proficiency, most extensively in Word (styles, templates, document control), Excel (tracking, data organization, basic formulas), PowerPoint, and SharePoint (document management, version control).
  • Working knowledge of process mapping techniques, with the ability to facilitate stakeholder discussions, document current and future-state workflows, and develop process maps using Visio or similar applications.
  • An analytical mindset to accurately break down and record processes.
  • Ability to work as part of a team to identify and create solutions, as well as independently to manage and complete projects and tasks.

Preferred Qualifications
  • Industry knowledge of Medicaid operations (Claims, Prior Authorization, Provider Enrollment, Contact Center, Mailroom).
  • Demonstrated experience translating complex workflows into clear, standardized documentation (SOPs, DLPs, process maps).
  • Experience with Lean Six Sigma methodologies or Lean Six Sigma Green Belt Certification is a plus.
  • Demonstrated experience managing projects with multiple workstreams, including task decomposition, dependency tracking, and timeline management using project management tools (e.g., MS Project, Planner, or equivalent).
  • Strong analytical and problem-solving skills with the ability to identify process gaps, evaluate alternatives, and recommend effective solutions.
  • Proficiency in personal computer and business software applications, including Microsoft Office Suite and other business productivity tools.

What you should expect in this role
  • Remote position (US only)
  • Opportunities to travel through your work (0-10%)
  • Video cameras must be used during all interviews, as well as during the initial week of orientation
  • The deadline to submit applications for this posting is 7/30/2026

The pay range for this position is $44,000.00 - $62,800.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.
We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.
Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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