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Process Owner Jobs in Indiana (NOW HIRING)

EXOS

ServiceNow Process Owner

Indianapolis, IN · On-site

The ServiceNow Process Owner will serve as the dedicated owner for ServiceNow platform design, configuration, governance, and continuous improvement in support of a regulated pharmaceutical ...

EXOS

ServiceNow Process Owner

Indianapolis, IN · On-site

The ServiceNow Process Owner will serve as the dedicated owner for ServiceNow platform design, configuration, governance, and continuous improvement in support of a regulated pharmaceutical ...

Kaygen

ServiceNow Process Owner

Lebanon, IN · On-site

ServiceNow Process Owner Location: mandatory 5 days work from client's office in Lebanon, IN) Duration: 6 Months Exp- 7-10 Years * - * Serve as the dedicated owner for ServiceNow module design ...

ClifyX

ServiceNow Process Owner

Lebanon, IN · On-site

Automation ServiceNow Module Owner Serve as the dedicated owner for ServiceNow module design, configuration, and governance across the Automation Department. Architect the CMDB structure for ...

Kraft Heinz Company

Process Manager

Kendallville, IN · On-site

Process Owner Under the direction of the Operations Manager and with the support of management staff, the employee will follow these s as it relates to the job title. The employee will own results ...

Everwise Credit Union

Senior Business Analyst

South Bend, IN · On-site

$90.70K - $117.10K/yr

Interview process owners and additional SMEs, including and leadership and Executive Leadership, to gather business process details and to identify solution requirements. * Support developing short ...

Honeywell

Sr Advanced Manufacturing Engineer

South Bend, IN · On-site

$89.20K - $122K/yr

As the process owner, you will become the subject matter expert and application owner of the manufacturing execution system (MES) with responsibility to maintain the application and ensure the ...

Everwise Credit Union

Senior Business Analyst

South Bend, IN · On-site

$90.70K - $117.10K/yr

Interview process owners and additional SMEs, including and leadership and Executive Leadership, to gather business process details and to identify solution requirements. * Support developing short ...

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Process Owner information

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$13

$24

$45

How much do process owner jobs pay per hour?

As of May 28, 2026, the average hourly pay for process owner in Indiana is $24.24, according to ZipRecruiter salary data. Most workers in this role earn between $16.68 and $28.12 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Process Owner, and why are they important?

To thrive as a Process Owner, you need expertise in process management, analytical thinking, and a solid understanding of business operations, often supported by a degree in business or related fields. Familiarity with process mapping tools (like Visio), Lean Six Sigma certification, and ERP systems is highly beneficial. Strong leadership, communication, and problem-solving skills set top performers apart in this role. These competencies enable Process Owners to efficiently optimize workflows, drive continuous improvement, and align processes with organizational goals.

How does a Process Owner typically collaborate with cross-functional teams to improve business processes?

Process Owners frequently work with cross-functional teams by facilitating workshops, gathering feedback from stakeholders, and aligning process improvements with organizational goals. They serve as the main point of contact between departments, ensuring that process changes are clearly communicated and implemented smoothly. This collaboration often involves coordinating with IT, quality assurance, and operations teams to identify bottlenecks, develop solutions, and monitor performance metrics. Effective Process Owners build strong relationships across the business to drive continuous improvement and foster a culture of accountability.

What are Process Owners?

Process Owners are individuals within an organization responsible for overseeing, managing, and improving specific business processes. They ensure that the process operates efficiently, meets organizational goals, and complies with relevant standards or regulations. Process Owners coordinate with various stakeholders, monitor process performance, and implement improvements as needed. Their role is crucial for maintaining quality, consistency, and continuous improvement within the company's operations.

What is the difference between Process Owner vs Process Analyst?

AspectProcess OwnerProcess Analyst
Required CredentialsTypically requires process management certifications, industry-specific knowledgeOften holds certifications in business analysis or process improvement
Work EnvironmentLeads process management, collaborates with cross-functional teamsAnalyzes processes, gathers data, recommends improvements
Employer & Industry UsageCommon in operations, manufacturing, and service industriesUsed across various industries for process evaluation and optimization

The Process Owner is responsible for overseeing and maintaining a specific process, ensuring it meets organizational goals. The Process Analyst focuses on analyzing and improving processes through data collection and analysis. While both roles work closely on process improvement, the Process Owner has a broader responsibility for process performance, whereas the Process Analyst provides insights and recommendations.

What are popular job titles related to Process Owner jobs in Indiana? For Process Owner jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Process Owner jobs in Indiana look for? The top searched job categories for Process Owner jobs in Indiana are:
Process Owner jobs near you
Infographic showing various Process Owner job openings in Indiana as of May 2026, with employment types broken down into 60% Full Time, 10% Part Time, 10% Temporary, and 20% Contract. Highlights an 60% Physical, and 40% Remote job distribution, with an average salary of $50,420 per year, or $24.2 per hour.
ServiceNow Process Owner

ServiceNow Process Owner

EXOS

Indianapolis, IN • On-site

Other

This job post has expired today. Applications are no longer accepted.

Job description

Job Description
Position Overview:
The ServiceNow Process Owner will serve as the dedicated owner for ServiceNow platform design, configuration, governance, and continuous improvement in support of a regulated pharmaceutical manufacturing environment. This role partners closely with Automation, IT, CSV, and site leadership to ensure ServiceNow supports compliant, reliable, and scalable operations at a large-scale manufacturing facility.
This is an on-site role supporting the Automation Department within a GMP-regulated environment.
Responsibilities:
  • Serve as the dedicated owner for ServiceNow module design, configuration, and governance across the Automation Department.
  • Architect the CMDB structure for automation systems, define configuration item relationship models, and establish data quality standards.
  • Design and configure Incident, Problem, Knowledge, and Change Management workflows aligned with ITIL best practices.
  • Establish integration architecture between ServiceNow and automation and enterprise platforms including DeltaV, PI Historian, Rockwell systems, CyberArk, Active Directory, and reporting tools.
  • Deploy automated access request forms and role-based permission workflows.
  • Build analytics dashboards, key performance indicator tracking, and service level agreement compliance reporting.
  • Support GMP compliance, audit readiness, and 21 CFR Part 11 requirements within the ServiceNow platform.
  • Collaborate with the CSV Engineer to ensure ServiceNow configurations are validated appropriately.
  • Develop and deliver user training materials and change management communications.
  • Support CMDB Data Steward activities, including configuration item accuracy management, discovery reconciliation, and data quality scoring as needed.
  • Provide support in defining CSV and validation scope for the ServiceNow platform.
  • Advise on advanced analytics, AI-assisted operations, and Phase 4 planning initiatives as requested.
Job Requirements
Qualifications:
  • Demonstrated experience as a ServiceNow Process Owner, Administrator, or Architect in a regulated GxP or GMP environment.
  • Strong knowledge of ITIL best practices across Incident, Problem, Change, Knowledge, and CMDB modules.
  • Experience designing CMDB architecture and configuration item relationship models for industrial or manufacturing automation systems.
  • Proficiency in ServiceNow configuration, workflow design, and integration architecture.
  • Experience supporting 21 CFR Part 11 compliance, electronic records, and audit trail requirements.
Preferred:
  • Experience with automation or control systems such as DeltaV, PI Historian, Rockwell FactoryTalk, or similar platforms.
  • Experience integrating ServiceNow with CyberArk, Active Directory, or Power BI.
  • Pharmaceutical or life sciences manufacturing experience.
  • ServiceNow certifications, such as Certified System Administrator or Certified Implementation Specialist ITSM.

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