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Process Manager Jobs in Illinois (NOW HIRING)

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Process Manager information

See Illinois salary details

$32.9K

$98.6K

$161.3K

How much do process manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for process manager in Illinois is $98,582.00, according to ZipRecruiter salary data. Most workers in this role earn between $68,300.00 and $125,500.00 per year, depending on experience, location, and employer.

What is the role of a process manager?

A process manager is responsible for analyzing, designing, implementing, and improving business processes to increase efficiency and effectiveness. They often use tools like flowcharts and process mapping, and require strong analytical and communication skills to coordinate teams and ensure process compliance.

What are the key skills and qualifications needed to thrive as a Process Manager, and why are they important?

To thrive as a Process Manager, you need expertise in process optimization, project management, and data analysis, usually supported by a relevant degree and experience in operations or business management. Familiarity with process mapping tools like Visio, Lean Six Sigma certification, and workflow automation systems is highly valued. Strong leadership, problem-solving, and communication skills help drive cross-functional collaboration and change management. These abilities are crucial for identifying inefficiencies, implementing effective solutions, and ensuring organizational processes run smoothly and efficiently.

What does a Process Manager do?

A Process Manager is responsible for analyzing, designing, implementing, and optimizing business processes within an organization. Their main goal is to improve efficiency, reduce costs, and enhance the quality of products or services. They work closely with different departments to identify bottlenecks, recommend improvements, and ensure that processes align with business objectives. Process Managers often use various methodologies such as Lean, Six Sigma, or BPM (Business Process Management) to achieve these goals.

How does a Process Manager typically collaborate with cross-functional teams to drive process improvements?

Process Managers play a central role in collaborating with cross-functional teams by facilitating communication between departments such as operations, quality assurance, IT, and finance. They often lead workshops, gather feedback from stakeholders, and map out current workflows to identify inefficiencies. By working closely with team members from various backgrounds, Process Managers ensure that proposed changes align with overall business objectives and are feasible for implementation. Regular meetings, documentation, and performance tracking are key aspects of their collaborative approach.

What is the difference between Process Manager vs Operations Coordinator?

AspectProcess ManagerOperations Coordinator
Required CredentialsBachelor's degree, process management certifications (e.g., Six Sigma)Bachelor's degree, relevant experience in operations
Work EnvironmentOversees process improvement teams, works in office settingsSupports daily operations, interacts with staff and clients
Employer & Industry UsageManufacturing, logistics, service industriesRetail, healthcare, corporate services

The Process Manager focuses on analyzing and improving business processes, often leading projects to increase efficiency. The Operations Coordinator handles daily operational tasks, coordinating activities across departments. While both roles require strong organizational skills, the Process Manager typically has more specialized certifications and a strategic focus, whereas the Operations Coordinator emphasizes execution and support functions.

What Is a Process Manager?

A process manager oversees change and innovation in the business processes of an organization. Job duties include identifying improvements to current business processes, setting goals, working across departments to implement changes, and contributing to better quality products and services while reducing costs and increasing efficiency. The qualifications you need for a career as a process manager are a bachelor’s degree in business administration, human resources, or information technology; experience in a corporate environment; and strong analytical skills. Professional certification in business process management provides you with additional training to inform your work.

What jobs in the US pay 300,000 a year?

For a Process Manager, annual salaries of $300,000 or more are typically found in senior or executive-level roles, especially in large corporations or specialized industries such as manufacturing, technology, or finance. Achieving this level often requires extensive experience, advanced certifications, and strong leadership skills. High-paying process management roles may also involve overseeing multiple teams or strategic initiatives.

What job makes $10,000 a month without a degree?

A Process Manager can potentially earn $10,000 or more per month through experience and performance, especially in industries like manufacturing, logistics, or operations management. Success in this role often depends on strong organizational skills, industry knowledge, and sometimes certifications, rather than formal degrees.

What do process managers do?

Process managers oversee and improve business processes to increase efficiency and effectiveness. They analyze workflows, implement process improvements, and often use tools like flowcharts or process mapping software to optimize operations and ensure compliance with standards.
What are the most commonly searched types of Process jobs in Illinois? The most popular types of Process jobs in Illinois are:
What are popular job titles related to Process Manager jobs in Illinois? For Process Manager jobs in Illinois, the most frequently searched job titles are:
What job categories do people searching Process Manager jobs in Illinois look for? The top searched job categories for Process Manager jobs in Illinois are:
What cities in Illinois are hiring for Process Manager jobs? Cities in Illinois with the most Process Manager job openings:
Principal Associate, Process Manager- GPN

Principal Associate, Process Manager- GPN

Capital One

Riverwoods, IL • On-site

Full-time

Posted 21 days ago


Capital One rating

7.7

Company rating: 7.7 out of 10

Based on 135 frontline employees who took The Breakroom Quiz

73rd of 141 rated banks


Job description

Principal Associate, Process Manager- GPN

As a Principal Associate of Process Management, you will deliver flawlessly executed processes that improve business efficiency and drive results. You will create and modify processes while collaborating with smart and passionate leaders to influence results that have a direct impact on the company's bottom line. You will monitor data trends to measure effectiveness and install necessary benchmarks or thresholds to ensure data integrity. You will educate and gain buy-in from key stakeholders concerning the utilization of process to ensure appropriate execution each time.

Our team bridges technical teams, stakeholders, and users to ensure products are well-documented, efficient, and fully supported. We act as custodians of knowledge, blending technical writing, business analysis, and process management to create clear documentation, optimize workflows, and provide proactive user support.

Key Responsibilities

  • Content Management: Author and maintain high-quality technical specs, supplemental guides, and user-friendly documentation for non-technical audiences.

  • Process Optimization: Analyze stakeholder requirements and perform gap analyses to improve documentation clarity, usability, and cross-functional workflows.

  • Governance & Compliance: Manage document lifecycles, including version control, review cycles, and adherence to Enterprise/GPN risk management standards.

  • Support & Collaboration: Triage customer feedback and partner with Success teams to ensure content accuracy and a user-centric experience.

Basic Qualifications:

  • High School Diploma, GED orequivalent certification

  • At least1year of process management experience

Preferred Qualifications:

  • Bachelor's Degreeor military experience

  • Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

  • At least1year of experience in Compliance or Risk Management

  • At least2years of experience in Process Management

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Chicago, IL: $98,900 - $112,900 for Principal Process Manager


Riverwoods, IL: $98,900 - $112,900 for Principal Process Manager










Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).


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