Process Improvement Manager Jobs in Raleigh, NC (NOW HIRING)

About Prometheus Group:

Prometheus Group is a team of self-starters centered on being resourceful, accountable, and results-focused. Career progress is based on merit and not years of service or attaining certifications. Our drive and dedication to creating great products for our global customers are at the heart of all we do! In joining Prometheus, you will become a part of the largest global provider of comprehensive enterprise asset management (EAM) software solutions that support the management life cycle for equipment maintenance and operations. This position will provide an opportunity to join a successful, rapidly-growing software company that is backed by some of the most reputable private equity firms in the world such as Advent, LGP, and Genstar. An ideal candidate will bring the skills and aptitude necessary to manage the increasing complexity of the company's global operations driven by the company's continued expansion. Success in this role will provide opportunities for increased levels of responsibility within the company.

About the Role:

We are looking for a Global Payroll Manager to lead end-to-end payroll operations across our international footprint. In this combined individual contributor and oversight role, you will act as the subject matter expert and primary point of accountability for global payroll accuracy, compliance, and continuous improvement. You will work in close partnership with regional payroll specialists and collaborate cross-functionally with HR and Finance to design scalable processes that keep pace with our growth as a technology company. This role is ideal for a Payroll Specialist ready to step into an influential role.

Key Responsibilities:

• Execute bi-monthly payroll for the United States and Canada.
  Own and oversee end-to-end payroll processing across all countries in scope, ensuring payrolls are executed accurately and on time every cycle.
• Serve as the primary escalation point for complex payroll issues, resolving discrepancies and ensuring timely remediation.
• Partner closely with regional and country-level payroll specialists to align processes, share best practices, and drive consistency across jurisdictions.
  Maintain payroll calendars, cut-off schedules, and funding timelines, coordinating with Finance and Treasury as needed.

Compliance & Regulatory Oversight

• Ensure payroll operations comply with applicable local tax laws, labor regulations, statutory filings, and reporting requirements across all operating countries.
• Monitor regulatory changes and proactively update payroll processes, system configurations, and documentation to maintain compliance.
• Coordinate and support internal and external audits, responding to inquiries and providing required payroll data and documentation.
  Maintain thorough records and audit trails in line with each country's data retention requirements.

HR & Cross-Functional Collaboration

• Partner with HR Business Partners, People Operations, and Talent Acquisition to ensure accurate and timely payroll data for new hires, terminations, leave of absences, and compensation changes.
• Collaborate with HR on process improvement initiatives, identifying opportunities to streamline workflows between HR and payroll systems.
• Provide payroll input and guidance during new country expansions, workforce planning cycles, and HR technology implementations.
• Act as a trusted advisor to HR leadership on payroll-related compliance matters, employee inquiries, and policy interpretation.

Systems & Process Improvement

• Manage and optimize payroll systems including ADP and Ceridian/Dayforce, overseeing configurations, integrations, and upgrades in partnership with HR Technology.
• Evaluate and introduce automation opportunities to reduce manual effort, improve data accuracy, and enhance the employee payroll experience.
• Develop, document, and maintain standard operating procedures (SOPs) and controls for all payroll processes.
• Produce and analyze payroll metrics and reporting to identify trends, variances, and areas for improvement.

Required Qualifications

• 4-5 years of progressive payroll experience, with at least 2+ years in a global or multi-country payroll role.
• Demonstrated expertise in payroll compliance and tax regulations across multiple countries.
• Hands-on experience with ADP (GlobalView, Workforce Now, or equivalent) and Ceridian Dayforce, as well as the ability to navigate multiple payroll platforms.
• Strong understanding of payroll accounting principles and general ledger reconciliation.
• Proven ability to collaborate effectively across functions, including HR, Finance, Legal, and external vendors
• Exceptional attention to detail, with a track record of maintaining payroll accuracy at scale.
• Strong analytical and problem-solving skills, with the ability to interpret complex regulatory requirements and translate them into actionable process changes.
• Excellent verbal and written communication skills; comfortable presenting findings and recommendations to senior stakeholders.
• Proficiency with Microsoft Excel for payroll data analysis and reconciliation.
  Bachelor's Degree Required

Preferred Qualifications

• Experience working with newly acquired business units.
• Certified Payroll Professional (CPP) or equivalent certification.
• Familiarity with HRIS platforms such as Workday, BambooHR, or similar.
• Experience supporting new country payroll launches and workforce expansion initiatives.
• Knowledge of equity compensation payroll tax treatment (e.g., RSUs, equity incentive units) in a public or pre-IPO technology company.
• Experience with vendor management, including contract oversight and service level agreements with third-party payroll providers.

Benefits Overview:

We offer an attractive benefits program to meet the diverse needs of our teammates:

• Employee base HSA plan, dental, life and short-term disability coverage 100% paid for by Prometheus Group
• HSA & FSA plan options
• Retirement Savings with Generous Company Match & Immediate Vesting
• Gym membership to O2 Fitness
• Casual dress attire
• Half-Day Fridays
• Generous Paid Time Off
• Company Outings, Trips & Activities
  Prometheus Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.