Steel Point Solutions is an amazing SBA Certified (8a), HUBZone, Small Disadvantaged Business (SDB) and a Woman Owned Small Business (WOSB) company. Established in 2013 with a vision of offering world class, integrated business solutions for all levels of Government and commercial enterprises. We are represented by a team of talented and qualified professionals who know how essential efficient, cost-effective integrated solutions are to your organization's success. Leveraging these resources, we strive daily to lead the industry in program management and service delivery.ย
Role Summary
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Steel Point Solutions is seeking a Process Improvement Engineer to join our growing team.
The Process Improvement Engineer will support the Navy's Problem Solving and Process Improvement Office (PSO) in enhancing operational performance through data-driven analysis, root cause identification, and the implementation of best-in-class methodologies. The position focuses on developing and sustaining effective problem-solving and performance improvement systems across various Navy and Department of Navy (DoN) commands, leveraging modern tools, technologies, and practices to align with CNO readiness and performance goals.
Key Responsibilities:
- Problem Solving & Process Improvement Support:
- Collaborate with cross-functional teams to conduct root cause analysis and develop corrective action plans for performance gaps.
- Assist in creating driver trees, dashboards, and other visual tools to define and track Tier 1 (outcome metrics) and lower-tier driver metrics.
- Recommend best-in-class methodologies and tools for performance analysis and improvement.
- Training & Competency Development:
- Support the development and deployment of standardized training materials, such as instructor guides, playbooks, and case studies.
- Provide on-the-job training to Navy personnel to advance organizational buy-in and process improvement expertise.
- Maintain a continuous feedback loop to enhance training programs.
- Performance Assessment & Metrics Management:
- Refine and standardize Navy-wide and command-level metric definitions and reporting structures.
- Monitor task progress and provide recommendations for governance forums and reporting practices.
- Design and implement internal controls for the enduring application of P2P and related methodologies.
- Leadership Engagement:
- Prepare and present insights, recommendations, and executive-level summaries to senior Navy and DoN leadership.
- Contribute to the preparation of senior leader briefing materials and quarterly P2P progress updates.
- Change Management & Communication:
- Foster a data-driven decision-making culture within supported commands.
- Conduct change management initiatives to drive adoption and understanding of performance improvement efforts.
- Innovation and Continuous Improvement:
- Utilize modern problem-solving tools and emerging technologies to enhance workflow efficiency and decision support.
- Research and integrate industry benchmarks and best practices to improve readiness and sustain performance improvement efforts.
- Program Evaluation:
- Assist in evaluating the maturity and adoption of problem-solving and process improvement practices across commands.
- Conduct surveys and assessments to measure the effectiveness of implemented strategies.
ย Required Qualifications
- Secret Clearance Required
- Bachelor's degree in business, finance, accounting, economics, engineering, information technology, or organizational change with U.S Navy fleet experience (In lieu of degree, four (4) years of additional experience substitutes)
- 3+ years of experience in data analytics, process improvement, strategic planning, driver-based performance management practices and program design
- 3+ year of personnel management experience
Preferred Experience
- Master's degree in business, finance, accounting, economics, engineering, information technology, or organizational change with U.S Navy fleet experience (Master's degree is equivalent to three (3) years of experience.)
- Prior Navy experience preferred
- Prior experience supporting the federal government preferred
Work Locations: Pentagon, Arlington, VA; Navy Yard, Washington, DC
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Candidates from Historically Underutilized Business Zones (HUBZone) are strongly encouraged to apply. To determine whether you reside in a HUBZone, visit: https://maps.certify.sba.gov/hubzone/map.