Implementation Manager
Malvern, PA · On-site
... implementation professionals through coaching, performance management, talent development, and ... Provide strategic consultation on plan design, operational processes, regulatory requirements ...
Malvern, PA · On-site
... implementation professionals through coaching, performance management, talent development, and ... Provide strategic consultation on plan design, operational processes, regulatory requirements ...
Malvern, PA · On-site
... implementation professionals through coaching, performance management, talent development, and ... Provide strategic consultation on plan design, operational processes, regulatory requirements ...
In this role as an Implementation Manager, you will be responsible for defining and optimizing user ... You understand the US Government and Defense acquisition processes and the importance of effective ...
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In this role as an Implementation Manager, you will be responsible for defining and optimizing user ... You understand the US Government and Defense acquisition processes and the importance of effective ...
Conshohocken, PA · On-site
... and processes Manages client and internal stakeholder expectations and translates client ... implementation system configuration, QA testing, program launch, and hand-off Facilitates client ...
Conshohocken, PA · On-site
... and processes Manages client and internal stakeholder expectations and translates client ... implementation system configuration, QA testing, program launch, and hand-off Facilitates client ...
Conshohocken, PA · On-site
The Implementations Manager is responsible for the execution of high-quality, active and timely ... processes • Manages client and internal stakeholder expectations and translates client ...
Conshohocken, PA · On-site
The Implementations Manager is responsible for the execution of high-quality, active and timely ... processes • Manages client and internal stakeholder expectations and translates client ...
As our Senior Operations Implementation Manager, you'll own the processes, systems, and AI-powered tools that make it all run brilliantly - and that set our student CEOs up to succeed. You're part ...
As our Senior Operations Implementation Manager, you'll own the processes, systems, and AI-powered tools that make it all run brilliantly - and that set our student CEOs up to succeed. You're part ...
Blue Bell, PA · On-site
The Autowork One Implementation Manager is responsible for leading and developing a high-performing ... Prior involvement in process improvement, transformation initiatives, or continuous improvement ...
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Blue Bell, PA · On-site
The Autowork One Implementation Manager is responsible for leading and developing a high-performing ... Prior involvement in process improvement, transformation initiatives, or continuous improvement ...
The Role We're looking for an Implementation Sales Manager to sit at the intersection of sales and ... process requirements, constraints, and success criteria - Develop scope-of-work documentation ...
The Role We're looking for an Implementation Sales Manager to sit at the intersection of sales and ... process requirements, constraints, and success criteria - Develop scope-of-work documentation ...
Bethlehem, PA · On-site +1
$68K - $113K/yr
Identify opportunities to improve implementation processes, share best practices, and contribute to ... Experience managing complex implementations for employer groups with 2000+ employees. * Knowledge ...
Bethlehem, PA · On-site +1
$68K - $113K/yr
Identify opportunities to improve implementation processes, share best practices, and contribute to ... Experience managing complex implementations for employer groups with 2000+ employees. * Knowledge ...
Bethlehem, PA · Remote
$68K - $113K/yr
Identify opportunities to improve implementation processes, share best practices, and contribute to ... Experience managing complex implementations for employer groups with 2000+ employees. * Knowledge ...
Bethlehem, PA · Remote
$68K - $113K/yr
Identify opportunities to improve implementation processes, share best practices, and contribute to ... Experience managing complex implementations for employer groups with 2000+ employees. * Knowledge ...
Managing all aspects of the onboarding process from point of sale through successful transition of ... implementations, in addition to project management and leading team initiatives end to end; you're ...
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Managing all aspects of the onboarding process from point of sale through successful transition of ... implementations, in addition to project management and leading team initiatives end to end; you're ...
Managing all aspects of the onboarding process from point of sale through successful transition of ... implementations, in addition to project management and leading team initiatives end to end; you're ...
Managing all aspects of the onboarding process from point of sale through successful transition of ... implementations, in addition to project management and leading team initiatives end to end; you're ...
The Director of Software Implementation is a strategic leader responsible for ensuring the ... Business Process & Organizational Change Management * Guide clients through transitions to ...
The Director of Software Implementation is a strategic leader responsible for ensuring the ... Business Process & Organizational Change Management * Guide clients through transitions to ...
Drives cross functional improvements to the client experience when purchasing IBC and AmeriHealth products and services. • Manages team leading the implementation process and client implementation ...
Drives cross functional improvements to the client experience when purchasing IBC and AmeriHealth products and services. • Manages team leading the implementation process and client implementation ...
This role may be filled at the Specialist, Project Manager, or Director level, depending on the ... processes. * Identify AI use cases that improve equipment utilization, dispatch efficiency ...
This role may be filled at the Specialist, Project Manager, or Director level, depending on the ... processes. * Identify AI use cases that improve equipment utilization, dispatch efficiency ...
Allegheny, PA · On-site
$95K - $113K/yr
Manage and lead a team of business and data analysts to provide excellent service to the client and ... Collaborate with Clients and company project stakeholders to implement business process ...
Allegheny, PA · On-site
$95K - $113K/yr
Manage and lead a team of business and data analysts to provide excellent service to the client and ... Collaborate with Clients and company project stakeholders to implement business process ...
The American Heart Association has an opportunity for Program Implementation Manager, Clinical ... in-depth process and quality improvement consultation including individual site support ...
The American Heart Association has an opportunity for Program Implementation Manager, Clinical ... in-depth process and quality improvement consultation including individual site support ...
Owns rollout of agreed-upon process changes within their team, surfacing friction points that ... project management, implementation management, or a related client-facing role * Demonstrated ...
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Owns rollout of agreed-upon process changes within their team, surfacing friction points that ... project management, implementation management, or a related client-facing role * Demonstrated ...
Owns rollout of agreed-upon process changes within their team, surfacing friction points that ... project management, implementation management, or a related client-facing role * Demonstrated ...
Owns rollout of agreed-upon process changes within their team, surfacing friction points that ... project management, implementation management, or a related client-facing role * Demonstrated ...
Owns rollout of agreed-upon process changes within their team, surfacing friction points that ... project management, implementation management, or a related client-facing role * Demonstrated ...
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Owns rollout of agreed-upon process changes within their team, surfacing friction points that ... project management, implementation management, or a related client-facing role * Demonstrated ...
Pittsburgh, PA · On-site
$90K - $110K/yr
Owns rollout of agreed-upon process changes within their team, surfacing friction points that ... project management, implementation management, or a related client-facing role * Demonstrated ...
Pittsburgh, PA · On-site
$90K - $110K/yr
Owns rollout of agreed-upon process changes within their team, surfacing friction points that ... project management, implementation management, or a related client-facing role * Demonstrated ...
| Aspect | Process Implementation Manager | Business Analyst |
|---|---|---|
| Primary Focus | Overseeing the deployment of new processes and ensuring operational efficiency | Analyzing business needs and recommending solutions |
| Required Skills | Project management, process optimization, change management | Requirements gathering, data analysis, stakeholder communication |
| Work Environment | Project teams, operations departments, cross-functional collaboration | Business units, IT teams, client interactions |
| Certifications | Lean, Six Sigma, PMP often preferred | CBAP, PMI-PBA, relevant analytical certifications |
While both roles involve improving organizational efficiency, the Process Implementation Manager primarily focuses on executing and managing process deployments, whereas the Business Analyst concentrates on analyzing business needs and proposing solutions. The roles often collaborate but serve different stages of process and project development.
Core Responsibilities:
Leadership & Talent Development
Lead, develop, and inspire a team of implementation professionals through coaching, performance management, talent development, and succession planning.
Foster a culture of accountability, continuous improvement, inclusion, and client-centricity.
Establish clear performance expectations, provide ongoing feedback, and support employee growth and career development.
Manage staffing, workforce planning, and resource allocation to ensure optimal team performance and capacity management.
Client & Business Partnership
Serve as a trusted advisor to internal and external clients throughout the implementation lifecycle.
Provide strategic consultation on plan design, operational processes, regulatory requirements, technology solutions, mergers and acquisitions, and organizational change initiatives.
Build and maintain strong relationships with clients, partners, and stakeholders to ensure successful outcomes and a positive client experience.
Represent Vanguard in client meetings, business reviews, and prospect discussions as needed.
Implementation & Project Oversight
Provide leadership and oversight across a portfolio of implementation and conversion projects.
Ensure projects are executed in accordance with organizational policies, regulatory requirements, audit standards, and service commitments.
Monitor project health, identify risks, remove obstacles, and drive timely issue resolution.
Oversee the accurate setup, configuration, testing, and delivery of plan provisions and related services.
Operational Excellence & Process Improvement
Identify opportunities to improve processes, controls, efficiency, quality, and the client experience.
Lead continuous improvement initiatives and partnership efforts across operational and service teams.
Utilize data, metrics, and performance insights to drive informed decision-making and operational effectiveness.
Ensure adherence to risk management, compliance, and governance standards.
Strategic Planning & Organizational Leadership
Partner with leadership to develop and execute departmental goals, operating plans, and long-term strategic priorities.
Contribute to business transformation initiatives, organizational change efforts, and special projects.
Collaborate across functions to improve service delivery, scalability, and organizational effectiveness.
Required Qualifications
Bachelor's degree or equivalent combination of education and relevant experience.
Five or more years of experience in financial services, retirement services, implementation, project management, or a related field.
Demonstrated experience leading teams and developing talent.
Strong client relationship management, consultation, and stakeholder engagement experience.
Proven ability to manage multiple priorities within a fast-paced, evolving environment.
Excellent communication, presentation, and influencing skills.
Strong analytical thinking, problem-solving, and decision-making capabilities.
Preferred Qualifications
Experience within the Defined Contribution retirement industry.
Knowledge of retirement plan operations, plan administration, and related regulatory requirements.
Experience leading complex client implementations, conversions, or large-scale operational initiatives.
Familiarity with project management methodologies and tools.
Experience partnering with cross-functional teams to deliver business outcomes.
Knowledge of Vanguard implementation platforms and operational systems.
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.About Vanguard
At Vanguard, we don't just have a mission-we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
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11 - 50 Employees
Tacoma, WA, US
2001