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Implementations Manager Jobs in Pennsylvania (NOW HIRING)

Govini

Implementation Manager

Pittsburgh, PA

In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and ...

PSA BDP

Carrier Implementation Manager

Allentown, PA · On-site

Support customer implementations and workflow setup. * Develop training materials and provide post-implementation support. * Manage ticketing workflows and resolve system-related issues. Process ...

PSA BDP

Carrier Implementation Manager

Allentown, PA · On-site

Support customer implementations and workflow setup. * Develop training materials and provide post-implementation support. * Manage ticketing workflows and resolve system-related issues. Process ...

ClifyX

NetSuite Implementation Manager

Pittsburgh, PA · On-site

NetSuite Implementation Manager WEST preferred but location negotiable to any region. Locations ... Cloud application implementations with two or more Financial modules * Minimum 3 years of ...

Rsli

Client Implementation Manager

King Of Prussia, PA · On-site

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Pittsburgh, PA · On-site

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

King Of Prussia, PA

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

Rsli

Client Implementation Manager

Pittsburgh, PA · On-site

$68.64K - $85.80K/yr

Job Responsibilities and Requirements The Client Implementation Manager will be responsible for developing and overseeing new client installations for the RSL portfolio of business. This includes ...

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$39.1K

$103.8K

$168.4K

How much do implementations manager jobs pay per year?

As of May 28, 2026, the average yearly pay for implementations manager in Pennsylvania is $103,767.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $121,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Implementations Manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What are some common challenges faced by an Implementations Manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What are Implementations Managers?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Pennsylvania? For Implementations Manager jobs in Pennsylvania, the most frequently searched job titles are:
What job categories do people searching Implementations Manager jobs in Pennsylvania look for? The top searched job categories for Implementations Manager jobs in Pennsylvania are:
What cities in Pennsylvania are hiring for Implementations Manager jobs? Cities in Pennsylvania with the most Implementations Manager job openings:
Implementations Manager jobs near you
Implementation Manager

Implementation Manager

Govini

Pittsburgh, PA

Full-time

Posted 12 days ago

Job description

Company Description
Govini transforms Defense Acquisition from an outdated manual process to a software-driven strategic advantage for the United States. Our flagship product, Ark, supports Supply Chain, Science and Technology, Production, Sustainment, Logistics, and Modernization teams with AI-enabled Applications and best-in-class data to more rapidly imagine, develop, and field the capabilities we need. Today, the national security community and every branch of the military rely on Govini to enable faster and more informed Acquisition decisions.
Job Description
We are seeking an experienced professional to drive robust software adoption across Govini's SaaS user base and manage a team of Implementation Engineers.
In this role as an Implementation Manager, you will be responsible for defining and optimizing user engagement by driving new, outcome-oriented initiatives. You will own the implementation and technical enablement of strategic deployments, provide surge support to deployments assigned to your direct reports, and work closely with Engagement Managers and Sales to align on account strategies, renewal forecasting, staffing plans, and account opportunities and risks. You will strengthen the product feedback loop and build effective relationships with Product Managers, Engineering, Data Science, and QA. You will be accountable for implementing operational practices to track performance of teams and individuals.
You understand the US Government and Defense acquisition processes and the importance of effective and efficient program management, supply chain risk management, and program and technology modernization. You ask hard, uncomfortable questions. You have a professional acumen that allows you to lead conversations with top government agency officials. You know there are always multiple answers to hard problems, and you know how to engage in a constructive dialogue to find the best path forward.
Success in this role requires deep expertise in Govini's software and data, strong communication and organizational skills, and the ability to lead and influence people, not just through words but by example. You must collaborate effectively with cross-functional teams to achieve common objectives, while also leading various projects simultaneously.
You will hire and develop Implementation Engineers and Senior Implementation Engineers, and guide them as they embed with customers to deliver exceptional technical implementation and support. The ideal candidate for this role will have experience in setting and assessing key performance metrics, making responsible decisions in ambiguous settings, and delivering results related to technical product implementation and user adoption, in service of retention and renewal.
This role is a full-time position located out of our office in Arlington, VA.
This role requires up to 50% travel to client sites across the United States.
Scope of Responsibilities
  • Hire, train, and lead a team of software Implementation Engineers
  • Plan and allocate IE resources, monitor progress, and keep stakeholders informed throughout the deployment lifecycle
  • Develop expertise in Govini's customers, offerings, and data, and support customers as a Govini product and data expert
  • Proactively drive utilization of the product using targeted training and engagement strategies that drive mission outcomes and analytical insights for platform users
  • Oversee the execution of user engagement best practices to drive product utilization using targeted engagement strategies
  • Execute the successful implementation of software and data to Govini's customers and address and solve user needs through the use of Govini's platform and creatively develop solutions to difficult user problems
  • Develop and implement scalable delivery frameworks and methodologies to ensure alignment between strategic objectives and tactical execution, driving consistency and efficiency across deployments.
  • Use coding languages (SQL, Python) to conduct technical platform configuration and data integration and provide technical guidance to Implementation Engineers
  • Capture client feedback, surface user problems, and elicit user needs and workflows to support the evolution of the Govini platform
  • Collaborate with Govini Engagement Managers and Product Managers to capture market demand for inclusion into Govini's offerings
  • Address escalated client issues with speed and urgency, orchestrating resources across the company as appropriate
  • Build and manage client relationships
  • Lead execution teams and/or work streams
  • Help drive and enable renewal and expansion, reduce churn, and drive new business growth through greater advocacy
  • Provide leadership to a highly motivated and engaged team
  • Be an inspirational role model by challenging and maximizing the strength of the team and aligning their efforts to the mission and vision of the organization
Qualifications
  • U.S. Citizenship is required
  • Bachelor's Degree
Required Skills:
  • Expertise in national security, defense policy, federal budgeting, acquisition and procurement processes, government contracting, supply chains, and/or product management for public sector customers
  • Minimum of five (5) years of experience in customer success, public sector consulting, advisory services, software-as-a-service (SaaS) or subscription-based tools, information services, or data analytics
  • Minimum of two (2) years of people management experience
  • Proven excellence in interacting with DoD and/or national security senior leaders
  • Strong written and oral communication skills, including strong presentation skills
  • Knowledge of Federal organizations and functions, e.g. understanding organizational structures, hierarchies, and how to apply software product use cases to target stakeholders
  • Passionate about leading people and improving processes
  • Demonstrated aptitude to learn new technical content
  • Demonstrated excellence in analytical thinking, process development and improvement, problem-solving, communication, delegation, and planning
  • Able to be flexible and agile in responding to evolving business priorities and dealing with ambiguity
  • Proven ability to develop strategies, translate them into initiatives, and track successful delivery
  • Willingness to work hard, be strategic, and do the right thing for the business
Desired Skills:
  • Current possession of a U.S. security clearance, or the ability to obtain one with our sponsorship
  • Experience in or exposure to the nuances of a startup or other entrepreneurial environment
  • Strong SQL skills
  • Master's Degree preferred
We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you.
Govini is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.