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Implementations Manager Jobs in Pennsylvania (NOW HIRING)

Innovu

Lead Project Manager, Client Implementation

Pittsburgh, PA · On-site

$90K - $110K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Reporting to the PMO Director, this role is built for a PM with proven, independent command of complex implementations. This role suits someone equally motivated by operational excellence, hands-on ...

IQVIA

Project Manager, eCOA Implementation

Wayne, PA

$88K - $220K/yr

Join IQVIA as an eCOA Implementation Project Manager and help shape patient-centric trials for leading global sponsors. In this client-facing role, you'll manage complex startup projects, collaborate ...

IQVIA

Project Manager, eCOA Implementation

Wayne, PA

$88K - $220K/yr

Join IQVIA as an eCOA Implementation Project Manager and help shape patient-centric trials for leading global sponsors. In this client-facing role, you'll manage complex startup projects, collaborate ...

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All JobsImplementations JobsImplementations Manager JobsImplementations Manager Jobs in Pennsylvania

Implementations Manager information

See Pennsylvania salary details

$39.1K

$103.8K

$168.4K

How much do implementations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for implementations manager in Pennsylvania is $103,767.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $121,300.00 per year, depending on experience, location, and employer.

What is an implementations manager?

Implementations Managers are professionals responsible for overseeing the onboarding and integration of new products, services, or systems within an organization or for clients. They coordinate with various departments, manage project timelines, and ensure that the implementation process runs smoothly from start to finish. Their role often involves communicating with stakeholders, troubleshooting issues, and ensuring that solutions meet client or organizational needs. Implementations Managers play a key role in client satisfaction and organizational efficiency by ensuring successful project rollouts.

What are the key skills and qualifications needed to thrive as an implementations manager, and why are they important?

To thrive as an Implementations Manager, you need strong project management skills, experience in process improvement, and a background in business or IT, often supported by a relevant bachelor's degree. Familiarity with project management tools like Asana or Jira, and certifications such as PMP or Six Sigma, are typically valuable. Exceptional communication, problem-solving, and stakeholder management abilities help you stand out in this client-facing role. These skills ensure successful project delivery, effective team coordination, and high client satisfaction during complex implementation processes.

What are some common challenges faced by an implementations manager when onboarding new clients, and how can they be addressed?

Implementations Managers often encounter challenges such as aligning client expectations with technical capabilities, coordinating cross-functional teams, and managing tight timelines. To address these, clear communication with clients and internal teams is essential, along with detailed project planning and proactive risk management. Building strong relationships with stakeholders and maintaining flexibility can help resolve issues quickly and ensure a smooth onboarding process.

What is the difference between Implementations Manager vs Project Coordinator?

AspectImplementations ManagerProject Coordinator
CredentialsTypically requires experience in project management, certifications like PMP, and industry-specific knowledgeOften requires a bachelor's degree, with some roles preferring project management or related certifications
Work EnvironmentLeads implementation projects, manages teams, and interacts with clients and stakeholdersSupports project teams, coordinates schedules, and assists in project planning
Employer & Industry UsageCommon in IT, software, and technology sectors for client implementationsUsed across various industries for supporting project execution

The Implementations Manager focuses on leading and executing client implementations, managing teams, and ensuring project success. In contrast, the Project Coordinator provides support, coordinates tasks, and assists in project planning. While both roles require organizational skills, the Implementations Manager has a more strategic and leadership-oriented scope.

What are popular job titles related to Implementations Manager jobs in Pennsylvania?

For Implementations Manager jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Implementations Manager jobs in Pennsylvania look for?

The top searched job categories for Implementations Manager jobs in Pennsylvania are:

What cities in Pennsylvania are hiring for Implementations Manager jobs?

Cities in Pennsylvania with the most Implementations Manager job openings:

Implementations Manager jobs near you
Infographic showing various Implementations Manager job openings in Pennsylvania as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $103,767 per year, or $49.9 per hour.

Lead Project Manager, Client Implementation

Innovu

Pittsburgh, PA • On-site

$90K - $110K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Innovu is a growing Pittsburgh, PA-based data analytics company providing comprehensive solutions that enable advisors and their employer clients to optimize their benefits strategy, human capital risk management, and health benefit design.
Summary
The Lead Project Manager (PM), Client Implementation is a leadership role within Innovu's Integration Operations team, pairing independent ownership of complex client onboarding programs with direct people leadership. Reporting to the PMO Director, this role is built for a PM with proven, independent command of complex implementations.
This role suits someone equally motivated by operational excellence, hands-on client delivery, and people-management.
The position allows for a remote work arrangement with occasional trips into the office for in-person meetings.
Key Responsibilities
Client Implementation Leadership
  • Independently manages a complex book of onboardings, serving as the primary point of accountability from kickoff through completion
  • Establishes and communicates clear priorities to team members and project stakeholders across a concurrent book of onboardings, sequencing work based on risk, complexity, and client impact, and adjusting in real time as circumstances shift
  • Leads client and partner communications - kickoffs, stakeholder updates, and ongoing check-ins - anticipating and addressing concerns proactively
  • Sets and manages client and partner expectations throughout the onboarding lifecycle - translating technical realities such as data quality, timeline risk, and scope changes into clear, confident communication that maintains trust
  • Proactively mitigates delivery risk across the book of business, recommending and driving clear action plans to keep onboarding on track.
  • Coordinates closely with cross-functional partners (e.g., Client Experience, Sales, Support), ensuring each has the right information at the right time to keep upstream and downstream workflows moving
  • Brings structured, pattern-based thinking to onboarding delivery - surfacing recurring themes across accounts and driving scalable improvements within their own book of business

Team Leadership & Development
  • Directly manages and invests in the growth of an assigned subgroup of PM team members, including regular 1:1s, coaching, and performance development
  • Contributes to and coaches toward performance development for direct reports, providing regular real-time feedback in addition to completing formal review cycles..
  • Owns first-line resolution of complex delivery or partner situations for direct reports, escalating with clear context and a recommended action plan when a decision genuinely requires it
  • Escalates complex and partner issues to the PMO Director and o

Cross-Functional Partnership
  • Partners with the Operations Team Manager and PMO Director on team-level operational decisions
  • Owns rollout of agreed-upon process changes within their team, surfacing friction points that inform broader PMO-level improvements

Minimum Qualifications
Experience & Background
  • 6+ years of experience in project management, implementation management, or a related client-facing role
  • Demonstrated, independent management of complex, multi-stakeholder client onboardings or implementations
  • Experience in people management - has managed, mentored, or formally led others in a professional setting
  • Thrives in high-volume, deadline-driven environments; maintains quality and composure when managing competing priorities, with excellent written and verbal communication skills throughout

Leadership & Development
  • Demonstrated skill in developing others - provides structured, actionable feedback and coaching to support real growth, whether built through direct management, mentorship, or other developmental relationships
  • Comfortable holding team members accountable for growth and performance, not just delivery

Problem-Solving & Process Improvement
  • Strong proficiency in process design and problem-solving - able to translate patterns across a book of business into scalable improvements
  • Comfortable operating with ambiguity; synthesizes information from multiple sources to act without a playbook

Communication & Client Management
  • Strong executive communication skills - confident presenting to and managing relationships with senior client and partner contacts

Tools & Systems
  • Proficiency with project management tools (Zoho, Jira, Smartsheet, or equivalents)

What We Offer
  • Mission-driven culture where your contributions have real impact
  • Flexible work arrangements
  • Collaborative work environment
  • Growth and advancement opportunities
  • Low cost medical, dental, and vision insurance
  • 401(k) plan with an employer match
  • Company paid life insurance, short-term disability, and long-term disability coverage
  • Paid time off
  • Paid parental leave
  • And more!

Compensation will be determined based on the candidate's qualifications and location at the time of offer.

Apply