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Process Excellence Manager Jobs in Virginia (NOW HIRING)

Materials Excellence Manager Work Schedule: Onsite - Blacksburg, VA Materials Manager Moog Inc ... Drive a Continuous Improvement Culture forworkflows and processes & procedures. * Other duties as ...

Materials Excellence Manager Work Schedule: Onsite - Blacksburg, VA Materials Manager Moog Inc ... Drive a Continuous Improvement Culture for workflows and processes & procedures. * Other duties as ...

Materials Manager

Blacksburg, VA · On-site

$70K - $100K/yr

Materials Excellence Manager Work Schedule: Onsite - Blacksburg, VA Materials Manager Moog Inc ... Drive a Continuous Improvement Culture for workflows and processes & procedures. * Other duties as ...

Manager Strategic Planning

Arlington, VA · On-site

$114K - $158K/yr

Drive Enterprise Commercial Planning Process Excellence & ICP Standardization * Program & Project Management with Strong Operating Rhythms Governance * Lead AI Enablement & Digital Tool Adoption

... process excellence. * Employment Type: 12-month contract * Location: Richmond, VA * Work ... Coach teams on Scrum/Kanban best practices and backlog management * Remove impediments and enable ...

... process excellence. * Employment Type: 12-month contract * Location: Richmond, VA * Work ... Coach teams on Scrum/Kanban best practices and backlog management * Remove impediments and enable ...

Project Manager

Richmond, VA · On-site

$75K - $80K/yr

... process excellence. * Employment Type: 12-month contract * Location: Richmond, VA * Work ... Coach teams on Scrum/Kanban best practices and backlog management * Remove impediments and enable ...

Program Manager

Sterling, VA · Remote

$50 - $55/hr

Program Manager / Process Engineer Location: Remote (Standard business hours) Employment Type ... Process excellence certifications (Lean, BPM, Six Sigma Green/Black Belt). * Experience designing ...

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Process Excellence Manager information

See Virginia salary details

$33.7K

$100.9K

$165.1K

How much do process excellence manager jobs pay per year?

As of Jul 3, 2026, the average yearly pay for process excellence manager in Virginia is $100,860.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,900.00 and $128,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Process Excellence Manager position, and why are they important?

To thrive as a Process Excellence Manager, you need expertise in process improvement methodologies (such as Lean, Six Sigma), strong analytical skills, and a background in operations or business management. Familiarity with process mapping tools, data analytics platforms, and certifications like Lean Six Sigma Green or Black Belt are often required. Exceptional communication, leadership, and change management skills set top performers apart in this position. These abilities are essential to identify inefficiencies, lead cross-functional improvement initiatives, and drive lasting organizational change.

What types of projects or initiatives does a Process Excellence Manager typically lead?

Process Excellence Managers are often responsible for spearheading projects that aim to streamline operations, reduce waste, and improve overall efficiency within an organization. These initiatives can range from implementing new workflow automation, optimizing supply chain processes, to leading company-wide quality improvement programs. You will frequently work cross-functionally with teams from operations, IT, finance, and human resources to analyze current practices and roll out enhancements. Project work is generally data-driven and may involve creating and tracking metrics, conducting workshops, and facilitating training to ensure buy-in and successful adoption. This variety not only makes the role dynamic but provides excellent opportunities for professional growth and broader business exposure.

What does a Process Excellence Manager do?

A Process Excellence Manager is responsible for improving business processes to enhance efficiency, quality, and overall performance. They analyze workflows, identify inefficiencies, and implement process improvements using methodologies like Lean, Six Sigma, or Agile. Their role often involves collaborating with cross-functional teams, managing change initiatives, and ensuring continuous improvement. By optimizing processes, they help organizations reduce costs, improve customer satisfaction, and drive operational excellence.

What are popular job titles related to Process Excellence Manager jobs in Virginia? For Process Excellence Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Process Excellence Manager jobs in Virginia look for? The top searched job categories for Process Excellence Manager jobs in Virginia are:
What cities in Virginia are hiring for Process Excellence Manager jobs? Cities in Virginia with the most Process Excellence Manager job openings:
Infographic showing various Process Excellence Manager job openings in Virginia as of June 2026, with employment types broken down into 87% Full Time, 7% Part Time, and 6% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $100,860 per year, or $48.5 per hour.
Director of Retail Excellence

Director of Retail Excellence

Burke & Herbert Bank & Trust

Alexandria, VA • On-site

Full-time

Posted yesterday


Burke & Herbert Bank rating

5.6

Company rating: 5.6 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

136th of 144 rated banks


Job description


CLASSIFICATION: Exempt


REPORTS TO: Chief Banking Officer


JOB DESCRIPTION

Summary/Objective

The Director of Retail Excellence is responsible for the end-to-end operational health, physical infrastructure, and human capital efficiency of the bank’s retail division. You will serve as the primary architect for how products and services are delivered to our clients, ensuring that every branch and ATM operates with precision, every employee is equipped to succeed, and every square foot of our physical footprint is optimized to deliver top quartile returns.


Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Strategic Operations & Governance Excellence

  • Policies & Procedures: Own the lifecycle of retail banking manuals. Ensure all operational workflows are compliant with federal regulations while remaining frictionless for the customer.
  • Executive Liaison: Act as the primary strategic partner to the COO, translating high-level vision into actionable operational roadmaps.
  • Risk Management: Partner with Audit, Risk and Compliance to mitigate operational risk within the retail network.


Risk Governance (Three Lines of Defense):

  • Demonstrated understanding of first line of defense responsibilities and control ownership in a bank operating at >$10B in assets.
  • This includes proactively identifying and assessing operational risks within the bank’s moderate risk appetite; establishing, executing, and monitoring controls across the retail network; self-identifying issues and self-correcting; improving processes and controls to prevent recurrence; and implementing timely corrective actions to address control gaps and deficiencies.
  • As the first line of defense, this role is accountable for managing risk at the point of origin—not simply adhering to procedures.


Network & Facility Optimization

  • Branch & ATM Strategy: Lead the physical delivery strategy. Use data analytics to determine site selection, branch closures, and the deployment of advanced ATM/ITM technologies.
  • Facilities Management: Oversee the physical environment of the retail network, ensuring brand consistency and modern functionality across all locations.


Human Capital & Performance Engineering

  • Staff Modeling: Develop and maintain staffing models to ensure optimal staffing levels based on transaction volume, seasonal peaks, and sales targets.
  • Training & Development: Direct retail training to create robust onboarding and continuous education programs for branch personnel.
  • Incentive Design: Collaborate with Finance and HR to design, implement, and track incentive structures that drive the right behaviors and reward high performance.


Process Excellence

  • Fulfillment Efficiency: Identify bottlenecks in account opening, lending, and service workflows, utilizing Lean or Six Sigma methodologies to streamline delivery.
  • Reporting & Analytics: Establish Key Performance Indicators (KPIs) for the retail line of business and provide monthly performance reports.
  • Understanding of Client Experience: Work closely and communicate often with Chief Client Experience Officer to understand issues addressed raised by clients and develop proactive preventative solutions.


Other Duties

  • Other duties as assigned


Skills/Abilities

  • Exceptional ability to present complex issues and work with enablement functions and other support areas to resolve them.

Supervisory Responsibility

This position has supervisory responsibilities.


Work Environment

This job operates in an office setting, the opportunity to telework is not available. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Office environment with job duties conducted via telephone, face to face meetings, and on the computer.


Physical Demands

This position requires manual dexterity, the ability to lift files and open cabinets. This position requires bending, stooping or standing as necessary.


Travel

Limited local travel may be required for this position.

Education and Experience

  • 10+ years in retail banking leadership, specifically in operations or network management required.
  • Bachelor’s degree in Business, Finance, or Operations (or equivalent additional related experience) required.
  • MBA preferred.
  • Proven track record of managing large, cross-functional teams and multi-million dollar budgets.



Equal Employment Opportunity/M/F/disability/protected veteran status



Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
















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