ZipRecruiter

Log In

1

Problem Manager Jobs in Pooler, GA (NOW HIRING)

Socket.dev

Client Relationship Manager

Hardeeville, SC · On-site

$50 - $75/hr

Foster a collaborative environment to enhance teamwork and problem-solving * Attend networking and industry events. * Manage and communicate the contract renewal process and price increase. * Design ...

New

VTrips

Property Care Manager

Hilton Head Island, SC · On-site

The Property Care Manager will be responsible for ensuring that quality assurance inspections ... Strong organizational skills with the ability to multitask and problem-solve. * Excellent ...

Hardee's

General Manager

Savannah, GA · On-site

$50K/yr

General Manager - Urgent Hiring! Are you a highly skilled and motivated individual with a passion ... Excellent problem-solving abilities * Ability to work flexible hours, including weekends, weekdays ...

VTrips

Property Care Manager

Hilton Head Island, SC · On-site

The Property Care Manager will be responsible for ensuring that quality assurance inspections ... Strong organizational skills with the ability to multitask and problem-solve. * Excellent ...

Costco Wholesale Corporation

Pharmacy Manager

Pooler, GA · On-site

$59 - $69.50/hr

Responds to employee concerns using problem-solving skills, tact, and discretion in accordance with ... This is a full-time management/leadership position (45+ hours per week). * Ability to operate ...

Costco Wholesale Corporation

Pharmacy Manager

Pooler, GA · On-site

$59 - $69.50/hr

Responds to employee concerns using problem-solving skills, tact, and discretion in accordance with ... This is a full-time management/leadership position (45+ hours per week). * Ability to operate ...

Mariner Finance

Branch Manager

Pooler, GA · On-site

$23.19 - $30.15/hr

Manage the retention and maintenance of existing accounts, including lending and collecting, to ... Use problem-solving skills to resolve product, service, and policy-related obstacles for customer.

Schneider

Driver Manager

Midway, GA · On-site

$44K - $52K/yr

Driver Manager Work model:On-Site Location:Midway, GA, USA Shift:First shift Job level:Manager with ... Advanced problem solving and critical thinking skills. * Able to work collaboratively with a ...

MHI

Project Manager-Construction

Pooler, GA · On-site

Project Manager - Construction Company Overview At Mitsubishi Power, we're not just building better ... We value problem solvers, prioritize collaboration, and support each other in an inclusive culture ...

Schneider National, Inc.

Driver Manager

Midway, GA · On-site

$60 - $80/hr

The Driver Manager will act as a link between the business, our drivers and customers ... Advanced problem solving and critical thinking skills. * Able to work collaboratively with a ...

previous page

Showing results 41-60

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Pooler, GA

Problem Manager information

See Pooler, GA salary details

$25.4K

$55.8K

$104.9K

How much do problem manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for problem manager in Pooler, GA is $55,806.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,400.00 and $76,300.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Pooler, GA look for?

The top searched job categories for Problem Manager jobs in Pooler, GA are:

What cities near Pooler, GA are hiring for Problem Manager jobs?

Cities near Pooler, GA with the most Problem Manager job openings:

Problem Manager jobs near you

Client Relationship Manager

The Greenery Inc.

Hilton Head Island, SC • On-site

$65K - $70K/yr

Full-time

Posted 9 days ago

Key responsibilities

  • Build, strengthen, and maintain client relationships to ensure high client satisfaction and account growth.

  • Monitor project timelines, budgets, and outcomes, and communicate with clients regarding plans of action and contract renewals.

  • Address and resolve client complaints and issues promptly, gather client feedback, and facilitate effective communication between clients and internal teams.

Job description

Description:


Job Summary:


The Client Relationship Manager is the primary contact for all clients, responsible for the upholding and communicating company standards, ensuring high client satisfaction, while maintaining and growing client relationships. This role aims to enhance client satisfaction, retention, revenue growth, and profitability. This position reports to the Director of Client Services and collaborates closely with the Branch Manager and Production Managers.


Core Values:

  1. Culture of Safety – Safety is always job #1
  2. A Growing Tradition Plants, Personally, Financially and Professionally
  3. Employee Owned – Personal Pride in Success with an Owners Mentality
  4. Exceptional Customer Experience – Delighting our Clients with our Products and Services
  5. Good Neighbors – Community Pride – Sharing our Success
  6. Respectability – Treating Others as we want to be treated

Duties/Responsibilities:

  • Ensure smooth client onboarding and integration.
  • Communicate and follow up with Plans of Action as production performs, resolves and executes control standards.
  • Monitor project timelines, budgets, and outcomes to ensure client satisfaction and profitability.
  • Identify and pursue opportunities to upsell and cross-sell to existing clients
  • Build, strengthen and maintain client relationships.
  • Retain and grow account base
  • Address and resolve client complaints and issues promptly and effectively.
  • Maintain consistent, scheduled communication cadence with clients
  • Identify and mitigate risks proactively
  • Gather client feedback and use it to drive continuous improvement with production teams.
  • Facilitate effective communication between clients and internal teams.
  • Foster a collaborative environment to enhance teamwork and problem-solving
  • Attend networking and industry events.
  • Manage and communicate the contract renewal process and price increase.
  • Design, estimate and propose enhancement opportunities
  • Manage Aspire and other integrated software systems to maximize performance.
  • Manage A/R communication to ensure timely payment for services rendered
  • Drive strategic plan for adoption and utilization of products
Requirements:

Required Skills/Abilities:

  • Strong analytical and problem-solving skills, organizational, communication, coordination and presentation skills
  • Proficient computer technology including MS Office Suite, Aspire software knowledge is a plus.
  • Horticultural experience/ knowledge preferred
  • Strong social skills with an ability to build relationships internally and externally
  • Ability to manage conflict resolution
  • Ability to work in a fast-paced, team environment with a high sense of urgency
  • Strong ability to multitask and handle competing priorities in a constantly changing environment

Education and Experience:

  • Associates or Bachelors degree preferred
  • 3-4 years of experience as a Client Relations Manager preferred
  • Effective oral and written communication skills

Physical Requirements:

  • Must be able to travel
  • Prolonged periods standing, walking, stretching, bending, climbing ladders, kneeling, and pulling
  • Must be able to lift up to 25 pounds at times
  • Must be able to work in a variety of weather conditions


This Job Description is not a complete statement of all duties and responsibilities comprising the position.

Job descriptions are not intended and do not create employment contracts.