Customer Service Manager
West Point, GA ยท On-site
Skills: - Leadership and team management - Excellent communication skills - Customer-focused approach - Problem-solving abilities - Data analysis and reporting - Proficiency in customer service ...
West Point, GA ยท On-site
Skills: - Leadership and team management - Excellent communication skills - Customer-focused approach - Problem-solving abilities - Data analysis and reporting - Proficiency in customer service ...
West Point, GA ยท On-site
Skills: - Leadership and team management - Excellent communication skills - Customer-focused approach - Problem-solving abilities - Data analysis and reporting - Proficiency in customer service ...
Columbus, GA ยท On-site
The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: * Manage the budget and financial performance of the ...
Columbus, GA ยท On-site
The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: * Manage the budget and financial performance of the ...
Lagrange, GA ยท On-site
Job Summary: Amwaste is seeking an experienced Landfill Manager to oversee daily landfill ... Strong leadership, communication and problem-solving skills Physical Requirements: * This position ...
Lagrange, GA ยท On-site
Job Summary: Amwaste is seeking an experienced Landfill Manager to oversee daily landfill ... Strong leadership, communication and problem-solving skills Physical Requirements: * This position ...
Lagrange, GA ยท On-site
$16 - $18/hr
Problem Solving and Decision Making Compensation and Benefits * Competitive pay * Flexible ... Math and financial management * 1 year restaurant or retail experience * 3 years supervisory ...
Lagrange, GA ยท On-site
$16 - $18/hr
Problem Solving and Decision Making Compensation and Benefits * Competitive pay * Flexible ... Math and financial management * 1 year restaurant or retail experience * 3 years supervisory ...
Lagrange, GA ยท On-site
$16 - $18/hr
Assistant Managers are a critical in creating a respectful and positive environment and ensuring ... Problem Solving and Decision Making Compensation and Benefits * Competitive pay * Flexible ...
Quick apply
Lagrange, GA ยท On-site
$16 - $18/hr
Assistant Managers are a critical in creating a respectful and positive environment and ensuring ... Problem Solving and Decision Making Compensation and Benefits * Competitive pay * Flexible ...
$50K/yr
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
$50K/yr
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
$70 - $100/hr
The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: * Manage the budget and financial performance of the ...
Columbus, GA ยท On-site
$70 - $100/hr
The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: * Manage the budget and financial performance of the ...
Lagrange, GA ยท On-site
$14.25 - $16/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Lagrange, GA ยท On-site
$14.25 - $16/hr
Qualifications Must have 2 years of retail management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
West Point, GA ยท On-site
Skills: - Leadership and team management - Excellent communication skills - Customer-focused approach - Problem-solving abilities - Data analysis and reporting - Proficiency in customer service ...
West Point, GA ยท On-site
Skills: - Leadership and team management - Excellent communication skills - Customer-focused approach - Problem-solving abilities - Data analysis and reporting - Proficiency in customer service ...
Lagrange, GA ยท On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
Lagrange, GA ยท On-site
Qualifications Must have 5 years of RETAIL management experience. Strong organizational and ... problem solving ability and analytical skills. Enthusiasm and initiative are key. Ability to ...
West Point, GA ยท On-site
$60 - $85/hr
Strong problem-solving skills and a customer-focused mindset. Skills * Leadership and team management * Excellent communication skills * Customer-focused approach * Problem-solving abilities * Data ...
New
West Point, GA ยท On-site
$60 - $85/hr
Strong problem-solving skills and a customer-focused mindset. Skills * Leadership and team management * Excellent communication skills * Customer-focused approach * Problem-solving abilities * Data ...
New
West Point, GA ยท On-site
Skills: - Leadership and team management - Excellent communication skills - Customer-focused approach - Problem-solving abilities - Data analysis and reporting - Proficiency in customer service ...
West Point, GA ยท On-site
Skills: - Leadership and team management - Excellent communication skills - Customer-focused approach - Problem-solving abilities - Data analysis and reporting - Proficiency in customer service ...
Lagrange, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Lagrange, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Phenix City, AL ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Phenix City, AL ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
The Restaurant Manager will always maintain a customer service focus, passion for results, and a ... If you're a problem solver, with the ability to build a great team and give clear and precise ...
Columbus, GA ยท On-site
$90 - $120/hr
Project Manager Who Are We: RAM Hotels - a dynamic, thriving, innovative hotel management company ... Ability to use logic to define a problem, collect information, establish facts, interpret ...
Columbus, GA ยท On-site
$90 - $120/hr
Project Manager Who Are We: RAM Hotels - a dynamic, thriving, innovative hotel management company ... Ability to use logic to define a problem, collect information, establish facts, interpret ...
$30.7K is the 25th percentile. Wages below this are outliers.
$25.1K - $32.2K
32% of jobs
$32.2K - $39.3K
2% of jobs
$39.3K - $46.4K
11% of jobs
The median wage is $48.3K / yr.
$46.4K - $53.5K
22% of jobs
$53.5K - $60.7K
5% of jobs
$66.5K is the 75th percentile. Wages above this are outliers.
$60.7K - $67.8K
4% of jobs
$67.8K - $74.9K
4% of jobs
$74.9K - $82K
5% of jobs
$82K - $89.1K
6% of jobs
$89.1K - $96.3K
6% of jobs
$96.3K - $103.4K
2% of jobs
$25.1K
$55K
$103.4K
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
The top searched job categories for Problem Manager jobs in Columbus, GA are:
Cities near Columbus, GA with the most Problem Manager job openings:

Full-time
Posted 6 days ago
Job Title: Customer Service Manager
Company Overview:
Amwaste LLC is a growing company in the Waste Services Industry, dedicated to providing exceptional service and innovative solutions to our clients. We are seeking a motivated and experienced Customer Service Manager to lead our customer service team and enhance our customer experience.
Qualifications:
- Proven experience in a customer service management role, preferably in the waste services or related industry.
- Dialpad experience recommended
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Proficient in customer service software and Microsoft Office Suite.
- Ability to analyze data and make informed decisions.
- Strong problem-solving skills and a customer-focused mindset.
Skills:
- Leadership and team management
- Excellent communication skills
- Customer-focused approach
- Problem-solving abilities
- Data analysis and reporting
- Proficiency in customer service software
We offer a competitive salary and benefits package, along with opportunities for professional growth and development. If you are passionate about customer service and want to make a difference in the waste services industry, we encourage you to apply.
Requirements:Job Responsibilities:
- Oversee the daily operations of the customer service department, ensuring high-quality service delivery.
- Develop and implement customer service policies and procedures to improve efficiency and customer satisfaction.
- Train, mentor, and manage customer service representatives, fostering a positive and productive work environment.
- Handle escalated customer inquiries and complaints, providing effective resolutions in a timely manner.
- Analyze customer feedback and service metrics to identify areas for improvement and implement necessary changes.
- Collaborate with other departments to ensure seamless service delivery and address customer needs.
- Prepare and present reports on customer service performance to senior management.