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Problem Manager Jobs in Phoenix, AZ (NOW HIRING)

Mattamy Homes

Service Desk Analyst

Scottsdale, AZ

$20.75 - $28.25/hr

Develop and maintain support knowledge base containing troubleshooting approaches, methods and fixes as observed in Incident and Problem Management * Ensure that knowledge entries in the support ...

Artech

Mainframe Database Administrator

Chandler, AZ · On-site

Problem Management & Troubleshooting * Diagnose and resolve database incidents, failures, locking/contention issues, and subsystem degradations. * Participate in root-cause analysis (RCA) for ...

Maximus

Analyst - IT Service Management

Mesa, AZ · On-site

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

New

Maximus

Analyst - IT Service Management

Chandler, AZ · On-site

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

New

Maximus

Analyst - IT Service Management

Scottsdale, AZ · On-site

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

New

Maximus

Analyst - IT Service Management

Glendale, AZ · Remote

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

New

Maximus

Analyst - IT Service Management

Glendale, AZ · On-site

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

New

Maximus

Analyst - IT Service Management

Chandler, AZ · Remote

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

New

Maximus

Analyst - IT Service Management

Scottsdale, AZ · Remote

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

New

Maximus

Analyst - IT Service Management

Mesa, AZ · Remote

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

New

Maximus

Analyst - IT Service Management

Phoenix, AZ · Remote

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

New

Maximus

Analyst - IT Service Management

Phoenix, AZ · On-site

Essential Duties and Responsibilities: - Perform day-to-day operational activities supporting Incident, Problem, and Change Management, and other established ITSM functions in accordance with ...

New

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Showing results 1-20

All JobsProblem Manager JobsProblem Manager Jobs in Phoenix, AZ

Problem Manager information

See Phoenix, AZ salary details

$27.8K

$61K

$114.7K

How much do problem manager jobs pay per year?

As of Jul 5, 2026, the average yearly pay for problem manager in Phoenix, AZ is $60,989.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,300.00 and $83,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a Problem Manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a Problem Manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are popular job titles related to Problem Manager jobs in Phoenix, AZ? For Problem Manager jobs in Phoenix, AZ, the most frequently searched job titles are:
What job categories do people searching Problem Manager jobs in Phoenix, AZ look for? The top searched job categories for Problem Manager jobs in Phoenix, AZ are:
What cities near Phoenix, AZ are hiring for Problem Manager jobs? Cities near Phoenix, AZ with the most Problem Manager job openings:
Problem Manager jobs near you

Accounting Manager

CCMC Community Management

Salt Lake City, UT

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Accounting Manager - HOAMCO (Prescott, AZ)

Were HOAMCO; a community management company specializing in master-planned communities. Our vision of inspiring a resident-centric focus is brought to life by our core values: Integrity, Respect, Service and Community.

Our team is growing and were seeking an experienced Community Accounting Manager to handle the accounting needs of our community associations.

This is a Full-Time, Remote position.

What you will accomplish:

  • Partner with SVP and Accounting Management to ensure effective and efficient financial reporting
  • Oversee a team of individuals responsible for the delivery of client financial reporting
  • Provide direct leadership and mentoring to Community Accounting Team to ensure accurate and timely financial reporting
  • Collaborate to deliver on the strategic objectives of the department, provide regular trainings and guidance of Community Accountants
  • Maintain quality financial statements by performing monthly peer reviews and providing feedback to the staff
  • Provide issue resolution for escalated complex accounting transactions
  • Support timely completion of annual attest work
  • Assist CPA firms to ensure timely filing of association tax returns and maintain copies of all filed returns
  • Maintain a small portfolio of client financial statements
  • Attend monthly, quarterly, annual Board and Finance Committee Meetings
  • Perform financial analysis and interpretation
  • Troubleshoot and problem solve accounting issues

What were looking for:

  • Five plus years of general ledger accounting experience
  • Minimum of two years of accounting managerial experience
  • Bachelors degree in Accounting or Finance
  • Experience with multi-entity financial statements
  • Homeowners association industry experience preferred
  • Solid, natural communicator with comfort liaising with internal/external teams and executive management
  • Internally motivated to achieve
  • Ability to train on accounting applications, organizational processes and procedures
  • A thorough understanding of accrual basis accounting
  • Ability to prioritize workload
  • Pro-level Excel skills
  • Effective ability to troubleshoot and problem solve accounting issues
  • Must pass a pre-employment drug screen and background check

If driving is, or becomes, a requirement of the role, it is required, at all times, that you hold a valid state drivers license for the class of vehicle you are driving, maintain a clean motor vehicle report, and hold current automobile insurance at statutory limits. You must notify People Operations immediately regarding any change to your motor vehicle standing.

The physical requirements can vary, but generally, they may include:

  • Extended Sitting or Standing: Capability to sit or stand for extended periods during meetings or events.
  • Manual Dexterity: Skills in using technology, including computers and mobile devices.

What we offer:

  • Comprehensive benefits package including medical, dental, vision and life insurance
  • Wellness program
  • Flexible Spending Accounts
  • Company-matching 401k contributions
  • Paid vacation, holiday and volunteer time
  • Company-paid Short-term Disability
  • Optional Long-term Disability
  • Employee assistance program
  • Optional Pet Insurance
  • Professional education assistance
  • Career development and growth opportunities
  • Schedule flexibility
  • Perhaps most importantly, a service-oriented team who is dedicated to your success!

Apply