Business System Analyst
Tempe, AZ · On-site
... Problem Management, Critical Incident coordination and handling Must have good analytical and problem solving skills Strong written and verbal communication skills Additional Information Full Time ...
Tempe, AZ · On-site
... Problem Management, Critical Incident coordination and handling Must have good analytical and problem solving skills Strong written and verbal communication skills Additional Information Full Time ...
Tempe, AZ · On-site
... Problem Management, Critical Incident coordination and handling Must have good analytical and problem solving skills Strong written and verbal communication skills Additional Information Full Time ...
$56.50 - $75.25/hr
This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will.
$56.50 - $75.25/hr
This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will.
Phoenix, AZ · On-site
$81K - $82K/yr
... Problem Management, SR Management Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
Phoenix, AZ · On-site
$81K - $82K/yr
... Problem Management, SR Management Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.
Phoenix, AZ · On-site
$81K - $82K/yr
Strong experience in Production Support Experience, Web Methods, Incident Management, Change Management, Problem Management, SR Management Additional Information All your information will be kept ...
Phoenix, AZ · On-site
$81K - $82K/yr
Strong experience in Production Support Experience, Web Methods, Incident Management, Change Management, Problem Management, SR Management Additional Information All your information will be kept ...
Phoenix, AZ · On-site
$56.50 - $75.25/hr
This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will.
Phoenix, AZ · On-site
$56.50 - $75.25/hr
This role blends technical leadership, hands-on problem solving, and people management, driving both production stability and continuous improvement across complex distributed systems. You will.
$17.50 - $23.75/hr
Key responsibilities include ensuring compliance with incident management and problem management policies and procedures, serving as a focal point for the customer, client, and associate experience ...
$17.50 - $23.75/hr
Key responsibilities include ensuring compliance with incident management and problem management policies and procedures, serving as a focal point for the customer, client, and associate experience ...
... Problem Management Process Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often ...
... Problem Management Process Work Experience Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often ...
$16.25 - $22.25/hr
Key responsibilities include ensuring compliance with incident management and problem management policies and procedures. Job expectations include serving as a key focal point for the customer ...
$16.25 - $22.25/hr
Key responsibilities include ensuring compliance with incident management and problem management policies and procedures. Job expectations include serving as a key focal point for the customer ...
Chandler, AZ · On-site
$16.25 - $22/hr
Key responsibilities include ensuring compliance with incident management and problem management policies and procedures. Job expectations include serving as a key focal point for the customer ...
Chandler, AZ · On-site
$16.25 - $22/hr
Key responsibilities include ensuring compliance with incident management and problem management policies and procedures. Job expectations include serving as a key focal point for the customer ...
Chandler, AZ · On-site
$41.25 - $54/hr
Familiarity with incident management, problem management, and BCP/DR frameworks. * Strong documentation, articulation, and communication skills. * Ability to work collaboratively in cross-functional ...
Quick apply
Chandler, AZ · On-site
$41.25 - $54/hr
Familiarity with incident management, problem management, and BCP/DR frameworks. * Strong documentation, articulation, and communication skills. * Ability to work collaboratively in cross-functional ...
Scottsdale, AZ · On-site
$20.75 - $28.25/hr
Develop and maintain support knowledge base containing troubleshooting approaches, methods and fixes as observed in Incident and Problem Management * Ensure that knowledge entries in the support ...
Scottsdale, AZ · On-site
$20.75 - $28.25/hr
Develop and maintain support knowledge base containing troubleshooting approaches, methods and fixes as observed in Incident and Problem Management * Ensure that knowledge entries in the support ...
Phoenix, AZ · On-site
$54.50 - $69.50/hr
Problem Management & Troubleshooting: · Diagnose and resolve system-related issues, including system abends and failures. · Perform root cause analysis for outages and major incidents. · Work with ...
Phoenix, AZ · On-site
$54.50 - $69.50/hr
Problem Management & Troubleshooting: · Diagnose and resolve system-related issues, including system abends and failures. · Perform root cause analysis for outages and major incidents. · Work with ...
Phoenix, AZ · On-site
$54.50 - $69.50/hr
Problem Management & Troubleshooting: * Diagnose and resolve system-related issues, including system abends and failures. * Perform root cause analysis for outages and major incidents. * Work with ...
Phoenix, AZ · On-site
$54.50 - $69.50/hr
Problem Management & Troubleshooting: * Diagnose and resolve system-related issues, including system abends and failures. * Perform root cause analysis for outages and major incidents. * Work with ...
Chandler, AZ · On-site
$66.71/hr
Engage as an SME in major incident triage, failure scenario modeling, and root cause investigations with Problem Management. Identify reliability gaps, reduce alert noise, and deliver automated ...
Chandler, AZ · On-site
$66.71/hr
Engage as an SME in major incident triage, failure scenario modeling, and root cause investigations with Problem Management. Identify reliability gaps, reduce alert noise, and deliver automated ...
Chandler, AZ · On-site
$70.23/hr
The ideal candidate will have strong experience in application production support for real-time banking platforms, incident and problem management, Unix/Linux, SQL, and monitoring tools such as ...
Chandler, AZ · On-site
$70.23/hr
The ideal candidate will have strong experience in application production support for real-time banking platforms, incident and problem management, Unix/Linux, SQL, and monitoring tools such as ...
Enhance ServiceNow platforms across incident management, problem management, and change management processes * Develop custom ServiceNow solutions using JavaScript, Angular, and web technologies to ...
Enhance ServiceNow platforms across incident management, problem management, and change management processes * Develop custom ServiceNow solutions using JavaScript, Angular, and web technologies to ...
Enhance ServiceNow platforms across incident management, problem management, and change management processes * Develop custom ServiceNow solutions using JavaScript, Angular, and web technologies to ...
Enhance ServiceNow platforms across incident management, problem management, and change management processes * Develop custom ServiceNow solutions using JavaScript, Angular, and web technologies to ...
Enhance ServiceNow platforms across incident management, problem management, and change management processes * Develop custom ServiceNow solutions using JavaScript, Angular, and web technologies to ...
Enhance ServiceNow platforms across incident management, problem management, and change management processes * Develop custom ServiceNow solutions using JavaScript, Angular, and web technologies to ...
... and problem management. • Lead or support internal tooling, metrics, automation, monitoring improvements, and operational runbook documentation. • Contribute to platform optimization and ...
... and problem management. • Lead or support internal tooling, metrics, automation, monitoring improvements, and operational runbook documentation. • Contribute to platform optimization and ...
Scottsdale, AZ · On-site
Troubleshoot and problem solve accounting issues What we're looking for: * Five plus years of ... management * Internally motivated to achieve * Ability to train on accounting applications ...
Scottsdale, AZ · On-site
Troubleshoot and problem solve accounting issues What we're looking for: * Five plus years of ... management * Internally motivated to achieve * Ability to train on accounting applications ...
$34.1K is the 25th percentile. Wages below this are outliers.
$27.8K - $35.7K
32% of jobs
$35.7K - $43.6K
2% of jobs
$43.6K - $51.5K
11% of jobs
The median wage is $53.6K / yr.
$51.5K - $59.4K
22% of jobs
$59.4K - $67.3K
5% of jobs
$73.7K is the 75th percentile. Wages above this are outliers.
$67.3K - $75.2K
4% of jobs
$75.2K - $83.1K
4% of jobs
$83.1K - $91K
5% of jobs
$91K - $98.9K
6% of jobs
$98.9K - $106.8K
6% of jobs
$106.8K - $114.7K
2% of jobs
$27.8K
$61K
$114.7K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
Ajith
KRG Technologies, Inc.,
ajith(at)krgtech.com
25000 Avenue Stanford, Suite #243, Valencia, CA 91355
Direct : 661-367-8000 Ext : 310
Job Title: Business System Analyst
Location: Tempe, AZ
Duration: Full Time/Contract
Job Description
Mandatory Skills: .NET, SQL, Application Support, Banking experience, ITIL Certified, Experience as Support Lead / Manager, Onsite experience, Strong communication skills
Job Descriptions:
Must have worked as Application Support Lead for a team of 10+
Must have worked in Banking domain for 3 - 5 years
Good knowledge of working on applications in .Net environment
Strong SQL skills for data analysis and report generation as per business requirements
Exposure in working on Production Support on Banking Systems like Payments, Forex, Loan Systems, Repo etc.
Proven knowledge and robust understanding of banking industry and processes
Should be flexible to work off business hours and weekends as required
Should be well versed with industry standard SDLC in Banking Industry
Candidate should be ITIL Certified
Strong skills and exposure of working on Incident Management, Problem Management, Critical Incident coordination and handling
Must have good analytical and problem solving skills
Strong written and verbal communication skills
Full Time/Contract
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KRG Technologies was founded with a simple motive of offering the clients exactly what they want, how they want and when they want. By leveraging for its clients its technological edge and right-sourcing advantage, KRG in a short period of time has grown to become one of the most trusted strategic technology partners. Treating every client as the top priority, we customize our solutions and services to align with the unique needs of each client. Headquartered in Valencia, California, KRG employs a unique global delivery platform to minister its offerings spanning from application development and maintenance to business process reengineering. With years of hands-on domain experience and international presence, we offer state-of-the-art solutions backed by our follow-the-sun service model in the most cost effective manner. We value our clientele for the trust reposed in us and our clientele admire us for our personalized approach and deep commitment to their success. Our biggest strength lies in technical expertise of our team and individual competency of our employees, which enables us to be the most befitting solution provider.
It services
201 - 500 Employees
Valencia, CA, US
2003