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Problem Manager Jobs in Kitchener, ON (NOW HIRING)

MacDonald Search Group

Sales Manager

Burlington, ON · On-site

$120K - $130K/yr (+ commission)

Strong leadership, communication, organizational, and problem-solving abilities * Ability to balance strategic planning with day-to-day operational leadership * Experience managing CRM systems, sales ...

Spark Power

Project Manager

Cambridge, ON · On-site

CA$48 - CA$57/hr

Managing electrical projects and ensure projects fall within budget, timeline, and quality ... Must have excellent conflict resolution, problem solving and analytical skills. * Able to work in a ...

Smarter Alloys

Operations Manager

Cambridge, ON

Be willing to take a hands-on approach in production operations when needed, ensuring effective problem-solving and workflow optimization. Supply Chain & Scaling * Manage raw material and component ...

Roofmart

Branch Manager

Brantford, ON · On-site

CA$75K - CA$85K/yr

Role : Branch Manger Benefits: * Health Insurance (includes Virtual Health, and HCSA) * Dental ... Strong problem solver with the ability to handle difficult situations * Authorized to work in ...

Spark Power

Project Manager

Cambridge, ON

$48 - $57/hr

Managing electrical projects and ensure projects fall within budget, timeline, and quality ... Must have excellent conflict resolution, problem solving and analytical skills. * Able to work in a ...

Fedcap

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... Strong analytical and problem-solving skills with demonstrated experience interpreting operational ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... Strong analytical and problem-solving skills with demonstrated experience interpreting operational ...

Easterseals

Operations Manager

Hamilton, ON · On-site

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... Strong analytical and problem-solving skills with demonstrated experience interpreting operational ...

The Fedcap Group

Operations Manager

Hamilton, ON

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... Strong analytical and problem-solving skills with demonstrated experience interpreting operational ...

The Fedcap Group

Operations Manager

Hamilton, ON · On-site

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... Strong analytical and problem-solving skills with demonstrated experience interpreting operational ...

Homewood Health

Laboratory Manager

Guelph, ON · On-site

As our Manager, Laboratory you will be an integral part of a collaborative team focused on ... Advanced analytical, problem-solving, and decision-making abilities * Expertise with Laboratory ...

The Fedcap Group

Operations Manager

Hamilton, ON · On-site

CA$82K - CA$100K/yr

Position Summary The Operations Manager provides strategic and operational leadership for Fedcap ... Strong analytical and problem-solving skills with demonstrated experience interpreting operational ...

Dynamic Connections

Account Manager

Burlington, ON

As an Account Manager, you'll join a large operations team who provide dedicated support to our ... Good judgement and strong problem-solving skills * Experience in a customer facing role, your ...

CareHawk

Materials Manager

Kitchener, ON

We are looking for a skilled Materials Manager to play a critical role in managing supplier ... Strong analytical and problem-solving skills, with an ability to adapt to changing priorities

CareHawk

Materials Manager

Kitchener, ON · On-site

We are looking for a skilled Materials Manager to play a critical role in managing supplier ... Strong analytical and problem-solving skills, with an ability to adapt to changing priorities

Matheson Constructors

Project Manager

Hamilton, ON · On-site +1

$80K - $135K/yr

Strong problem-solving and decision-making abilities. Skills & Competencies * Strong leadership and ... Ability to manage multiple priorities in a fast-paced environment. * Strong analytical thinking and ...

Linamar

Senior Program Manager

Guelph, ON · On-site

Engineer - Program Manager, Sr. Job Summary As a Senior Program Manager at Linamar, you will ... Strong analytical and problem-solving abilities. What Linamar Has to Offer * Competitive ...

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Showing results 21-40

All JobsProblem JobsProblem Manager JobsProblem Manager Jobs in Kitchener, ON

Problem Manager information

See Kitchener, ON salary details

$37

$51

$74

How much do problem manager jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for problem manager in Kitchener, ON is $51.78, according to ZipRecruiter salary data. Most workers in this role earn between $41.94 and $63.02 per hour, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Kitchener, ON look for?

The top searched job categories for Problem Manager jobs in Kitchener, ON are:

What cities near Kitchener, ON are hiring for Problem Manager jobs?

Cities near Kitchener, ON with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Kitchener, ON as of August 2026, with employment types broken down into 82% Full Time, 17% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $107,697 per year, or $51.8 per hour.

Sales Manager

MacDonald Search Group

Burlington, ON • On-site

$120K - $130K/yr (+ commission)

Full-time

Posted 16 days ago

Key responsibilities

  • Lead, coach, mentor, and develop inside and outside salespeople

  • Manage pipeline activity, forecasting, and sales performance to ensure targets are met

  • Participate in customer meetings, presentations, and site visits to strengthen client relationships

Job description

POSITION: Sales Manager
LOCATION: Burlington, ON (fully onsite)
MacDonald Search Group is a national permanent placement recruiting firm and we recruit on behalf of hiring companies.
  
A growing industrial solutions company is seeking an experienced Sales Manager to lead and develop both inside and outside sales teams. This leadership role is responsible for driving revenue growth, strengthening customer relationships, improving sales performance, and supporting long-term business expansion across technical products and service offerings.
Above all else, they are looking for a franchise player with this hire – someone who won’t just stay inside their box and will do whatever they see needs to be done, someone who will treat it like their own business, and bring a good attitude. 
The sales process needs much more structure so someone who is analytical and can draw insights from data is paramount. 
Management believes their employees are most important and customers are second most. Company culture is exceptional as management truly values and appreciates their employees, invests in them, and provides great employee perks. 
  
Responsibilities
  • Lead, coach, mentor, and develop inside and outside salespeople
  • Recruit, onboard, and support the development of new employees
  • Establish sales goals, KPIs, and accountability measures to achieve growth objectives
  • Manage pipeline activity, forecasting, and sales performance to ensure targets are met
  • Collaborate with senior leadership on sales strategy, pricing, market positioning, and growth initiatives
  • Participate in customer meetings, presentations, and site visits to strengthen client relationships
  • Ensure high levels of customer satisfaction and responsiveness across all sales channels
  • Support resolution of escalated customer concerns in a timely and professional manner
  • Foster a positive, accountable, and customer-focused team culture
  • Conduct regular team meetings, coaching sessions, and performance reviews
  • Support team members with sales strategy, negotiations, and professional development
  • Oversee CRM utilization, sales reporting, forecasting, budgeting, and KPI tracking
  • Work cross-functionally with operations, engineering, service, and leadership teams to support execution and customer success
Qualifications & Experience
  • Proven experience in sales leadership within industrial products, manufacturing, technical services, engineered equipment, or related industries
  • Strong leadership, communication, organizational, and problem-solving abilities
  • Ability to balance strategic planning with day-to-day operational leadership
  • Experience managing CRM systems, sales forecasting, budgeting, and pipeline management
  • Comfortable traveling regularly for customer visits and business development activities
  • Valid driver’s license required
  • Ability to travel internationally when needed
Compensation & Benefits
  • 120-130K+ base salary based on experience 
  • Performance-based bonus and commission structure tied to growth objectives
  • Total OTE in year 2/3+ = 150-200K
  • Vehicle allowance
  • Benefits
If this sounds like the right opportunity for you, please apply online. 
  
MacDonald Search Group is committed to diversity in hiring and more information on our EDI policy can be found on our website. 
  
Thank you for your interest in the role but only qualified candidates will be contacted.