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Problem Manager Jobs in Keller, TX (NOW HIRING)

Concentra

Accounting Manager (IT Finance)

Addison, TX · On-site

Progressive knowledge of Business Improvement, Problem Management and * Preventive maintenance processes * Exhibits superior teamwork skills * Strong interpersonal and communication skills a must

Procom Consultants Group

Project Manager

Dallas, TX

Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...

Procom Consultants Group

Project Manager

Dallas, TX

Such as Service Desk ticketing software, Problem Management applications, Asset Management applications, Monitoring tools, to name a few. (all of which are software applications) KEY MEASUREMENTS ...

CGI Inc.

Business Analyst (with Power BI)

Dallas, TX · On-site

CGI is seeking an experienced Business Analyst to lead enterprise problem management initiatives focused on improving application reliability, operational resilience, and service stability across a ...

Noblesoft Technologies

Release Coordinator

Dallas, TX · On-site

Problem Coordinator:- * Ensuring that the problems for which they are responsible, including the ones that have been identified within the Availability and Capacity Management processes, progress ...

CGI Inc.

Project Manager

Dallas, TX · On-site

Problem Management What you can expect from us: Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll ...

1 point system

DNS Engineer

Irving, TX · On-site

Manage DNS zones, records, and lifecycle across environments (on-prem / cloud) * Support incident response, root cause analysis, and problem management * Partner with network, security, and ...

o9 Solutions, Inc.

DevOps Manager

Dallas, TX

$152K - $210K/yr

Manage all aspects of o9 platform deployment and technical operations. * Manage global DevOps team ... Strong decision-making, problem-solving skills, critical thinking, and testing skills * Ability to ...

Sarian Solutions

Java/J2EE Developer

Plano, TX

$48.75 - $63.25/hr

Plano, TX & Irving, TX Duration: Full-Time * Incident Management, Problem Management, Experience with Remedy / Service now / Maximo (Any equivalent tool). * Java/J2EE, OOPS, Servlets, JSP, JavaScript

o9 Solutions, Inc.

DevOps Manager

Dallas, TX · On-site

$152K - $210K/yr

Manage all aspects of o9 platform deployment and technical operations. * Manage global DevOps team ... Strong decision-making, problem-solving skills, critical thinking, and testing skills * Ability to ...

Staffingine LLC

Network Engineer

Plano, TX · On-site

Understanding of ITIL Framework (Incident, Change, Problem Management) * Flexibility for 24x7 rotational shifts/weekends and ability to work under pressure * Strong interpersonal & communication ...

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Problem Manager information

See Keller, TX salary details

$25.4K

$55.8K

$104.9K

How much do problem manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for problem manager in Keller, TX is $55,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $30,400.00 and $76,300.00 per year, depending on experience, location, and employer.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

How much do problem managers make?

Problem managers typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Senior or specialized problem managers with certifications like ITIL may earn higher salaries, especially in large organizations or tech-focused environments.

Is problem management a good career?

Problem management is a valuable role within IT service management, focusing on identifying and resolving root causes of incidents to improve system stability. It requires strong analytical skills, knowledge of ITIL frameworks, and often involves collaboration with technical teams. The role offers opportunities for career growth and specialization in IT service improvement.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and often hold certifications like ITIL to improve service stability and reduce downtime.

What job categories do people searching Problem Manager jobs in Keller, TX look for?

The top searched job categories for Problem Manager jobs in Keller, TX are:

What cities near Keller, TX are hiring for Problem Manager jobs?

Cities near Keller, TX with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Keller, TX as of August 2026, with employment types broken down into 85% Full Time, 14% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,786 per year, or $26.8 per hour.

Accounting Manager (IT Finance)

Concentra

Addison, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Concentra rating

6.3

Company rating: 6.3 out of 10

Based on 143 frontline employees who took The Breakroom Quiz

669th of 888 rated healthcare providers

Job description

Overview
Concentra is recognized as the nation's leading occupational health care company.
With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America's workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.
The Accounting Manager is a strategic, individual contributor role that will be responsible for overseeing complex financial operations, ensuring regulatory compliance, and driving month-end close processes without direct personnel management duties. Working closely with the Senior Vice President of Finance and the Controller, this position will work to maintain the financial integrity of our corporate departments.
Responsibilities
  • Manage and coordinate monthly accounting, close processes and financial reporting for corporate departments
  • Provide financial liaison support to department colleagues ensuring appropriate accounting of activity and meaningful analysis in support of department operational strategies
  • Provide corporate department accounting and analysis
  • Ensure compliance with current accounting controls and procedures
  • Identify opportunities to streamline the accounting processes
  • Provide guidance and support for financial audits by liaising with the external auditors
  • Perform balance sheet reconciliations and accrual accounting
  • Communicate and work with all levels of corporate management
  • Assist departments leaders in the annual budget cycle process

Qualifications
  • Education Level: Bachelor's Degree Major: Accounting or Finance Degree must be from an accredited college or university.
  • Education Details: Certifications and/or Licenses: Active Certified Public Accountant (CPA) license preferred
  • Customarily has at least five (5) years of experience managing full cycle month end close process, account reconciliation and variance analysis
  • Experience with Oracle eBusiness Suite and Hyperion tools (HFM, Smartview, Essbase) is a plus
  • Experience with dealing with multiple entities, Public Accounting and/or partnership accounting is preferred
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
  • The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
  • Progressive knowledge of Business Improvement, Problem Management and
  • Preventive maintenance processes
  • Exhibits superior teamwork skills
  • Strong interpersonal and communication skills a must
  • Effective communication skills. Ability to read, write, and speak in a professional manner
  • Excellent analytical and problem-solving skills are essential
  • Effectively multi-task and adapt to changing business priorities
  • Thrive in a challenging, complex financial reporting environment
  • Meet deadlines in a fast-paced structured corporate environment
  • Proven ability to communicate in a teamwork environment and with all levels of management
  • Assist in identifying and implementing process improvements
  • Strict focus on ownership and accountability
  • High integrity, ethics, and work standard
  • Excellent oral and written communication skills
  • Ability to handle multiple priorities
  • Proficient in Microsoft Office - Intermediate to advanced Excel skills
  • Excellent interpersonal skills and a team player
  • Detail oriented and self-motivated individual
  • Position requires confidentiality requiring secure information management

Additional Data
Employee Benefits
  • 401(k) Retirement Plan with Employer Match
  • Medical, Vision, Prescription, Telehealth, & Dental Plans
  • Life & Disability Insurance
  • Paid Time Off
  • Colleague Referral Bonus Program
  • Tuition Reimbursement
  • Commuter Benefits
  • Dependent Care Spending Account
  • Employee Discounts

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if required.
*This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management*
Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.

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About Concentra

Sourced by ZipRecruiter

We're in the amazing position for a future filled with growth and success. Bring your talent to Concentra, one of the largest health care providers in the nation and find out just how far it can take you. Are you ready to be a part of the team?

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Addison, TX, US

Year founded

1979

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