Problem Manager Jobs in Ontario (NOW HIRING)

Position Summary...As a Solution Consultant III, you will play a pivotal role in delivering technology-driven solutions that address complex business challenges. You will collaborate with cross-functional teams, engage with stakeholders, and ensure the successful implementation of solutions that align with Walmart's strategic objectives.What you'll do...

Key Responsibilities:

• Partner with business and technical teams to understand requirements and design effective solutions.
• Lead solution design sessions and present recommendations to stakeholders.
• Develop and document solution architectures, workflows, and technical specifications.
• Oversee the implementation and integration of solutions, ensuring alignment with Walmart's standards.
• Provide subject matter expertise and guidance throughout the project lifecycle.
• Identify opportunities for process improvement and innovation.
• Support change management and user adoption activities.
• Create comprehensive solution security plans and documentation to obtain InfoSec (Information Security) approval for new and existing solutions.
• Manage 3rd party vendor relationships, ensuring adherence to governance, quality, and compliance standards.
• Oversee vendor performance, contracts, and escalations to ensure successful solution delivery.
• Support incident and problem management for existing technology in operations, working closely with operational teams to drive issue resolution and continuous improvement.
• Manage and mentor business analysts and quality engineering (QE) resources, fostering professional development and promoting knowledge sharing across the team.

Qualifications:

• Bachelor's degree in computer science, Information Systems, Business, or related field.

• 5+ years of experience in solution consulting, business analysis, or a related role.
• Strong understanding of enterprise systems, cloud technologies, and integration patterns.
• Excellent communication, presentation, and stakeholder management skills.
• Proven ability to lead complex projects and deliver results in a fast-paced environment.
• Experience in retail or e-commerce is a plus.
• Experience with supply chain processes and technologies is highly preferred.
• Demonstrated experience with warehouse automation solutions is strongly desired.
• Experience with vendor management, governance, and IT incident/problem management practices preferred.

Leadership Expectations:
Respect the Individual:
Demonstrates and encourages respect for others; drives a positive associate and customer experience for all; embraces differences in people, cultures, ideas, and experiences; supports workplaces where associated feel seen and connected through a culture of belonging, so all associates thrive and perform; contributes to an environment allowing everyone to bring their best selves to work.
Demonstrates engagement and commitment to the team, developing others through feedback, coaching, mentoring, and developmental opportunities; and recognizes others' contributions and accomplishments.
Builds strong and trusting relationships with team members and business partners; works collaboratively to achieve objectives; communicates with impact and listens attentively to a range of audiences; and demonstrates energy and positivity for own work.
Acts with Integrity:
Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture;supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).
Follows the law, our code of conduct and company policies, and encourages others to do the same; supports an environment where associates feel comfortable sharing concerns; reinforces our culture of non-retaliation; listens to concerns raised by associates and takes action; acts with accountability for achieving results in a way that is consistent with our values.
Is consistently humble, self-aware, honest, and transparent.
Serve our Customers:
Delivers results while putting the customer first and applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.
Adopts a broad perspective that considers data, analytics, customer insights, and different parts of the business when making plans.
Strive for Excellence:
Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions; supports innovation and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Implements and supports continuous improvements and willingly embraces new digital tools and ways of working.

The pay range for this position is $91,900.00 - $126,390.00. Pay will be determined based on relevant experience.L'echelle salariale pour ce poste est de 91,900.00 a 126,390.00. La remuneration sera determinee en fonction de l'experience pertinente.Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or olderPreferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location...

200 Courtney Pk Dr Door # 802, Mississauga, ON L5W 1Y6, CanadaAre you currently a Walmart associate?Please login to your Workday account and use the Find Jobs report to apply for this job.

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