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Problem Manager Jobs in Indiana (NOW HIRING)

KNAPP

Control Systems Engineer - PLC

Mc Cordsville, IN · On-site

Restore service by resolving the root cause or applying an approved workaround; initiate and follow Change Request / Problem Management processes for recurring issues or permanent fixes. * Coordinate ...

Sprague Hotel Developers

General Manager

Columbus, IN · On-site

The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: * Manage the financial performance of the company ...

New

Sprague Hotel Developers

General Manager

Columbus, IN · On-site

The successful candidate will have strong leadership and problem-solving skills and be able to adapt to changing business needs. Responsibilities: * Manage the financial performance of the company ...

New

Caterpillar

Manager Logistics

Lebanon, IN · On-site

We are the makers, problem solvers, and future world builders who are creating stronger, more ... As the Manager Logistics , you will lead and oversee logistics and distribution operations across ...

Psalm 51 10 LLC

Area Manager

Westfield, IN · On-site

$17 - $19/hr

Problem Solver * Confident * Customer Focused Requirements * 3-5 years of experience in a management role or similar(Preferred) * 3-5 year professional janitorial experience(Required) * 1+ year(s ...

MasTec Inc

Assistant Project Manager

Sullivan, IN · On-site

$65K - $80K/yr

Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work. * Bachelor's Degree in Construction Management ...

MasTec Inc

Assistant Project Manager

Lebanon, IN · On-site

$65K - $80K/yr

Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work. * Bachelor's Degree in Construction Management ...

MasTec Inc

Assistant Project Manager

Wheatfield, IN

$65K - $80K/yr

Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work. * Bachelor's Degree in Construction Management ...

MasTec Inc

Assistant Project Manager

Lebanon, IN

$65K - $80K/yr

Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work. * Bachelor's Degree in Construction Management ...

MasTec Inc

Assistant Project Manager

Wheatfield, IN · On-site

$65K - $80K/yr

Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work. * Bachelor's Degree in Construction Management ...

MasTec Inc

Assistant Project Manager

Sullivan, IN · On-site

$65K - $80K/yr

Good problem-solving skills and the ability to multi-task are essential. Must be a self-starter and have the ability to organize and prioritize work. * Bachelor's Degree in Construction Management ...

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Showing results 41-60

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Problem Manager information

See Indiana salary details

$26.6K

$58.5K

$109.9K

How much do problem manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for problem manager in Indiana is $58,450.00, according to ZipRecruiter salary data. Most workers in this role earn between $31,900.00 and $79,900.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a problem manager, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What is the role of a problem manager?

A problem manager is responsible for identifying, analyzing, and resolving the root causes of incidents to prevent future issues. They work closely with IT teams, utilize problem management tools, and follow ITIL best practices to improve service stability and reduce downtime.

What are the primary challenges a problem manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a problem manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What is a problem manager?

A problem manager is a professional responsible for identifying, analyzing, and resolving the root causes of incidents within an organization’s IT or service environment. They work to prevent recurring issues by implementing solutions and often use ITIL frameworks and tools to manage problem records and coordinate with technical teams.

What job categories do people searching Problem Manager jobs in Indiana look for?

The top searched job categories for Problem Manager jobs in Indiana are:

What cities in Indiana are hiring for Problem Manager jobs?

Cities in Indiana with the most Problem Manager job openings:

Problem Manager jobs near you
Infographic showing various Problem Manager job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 84% Full Time, 13% Part Time, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $58,450 per year, or $28.1 per hour.

Tier II Service Desk Analyst

Community Health Network

Indianapolis, IN • On-site

$19.50 - $26.75/hr

Full-time

Posted 4 days ago

Community Health Network rating

7.6

Company rating: 7.6 out of 10

Based on 234 frontline employees who took The Breakroom Quiz

190th of 887 rated healthcare providers

Job description

Join Community
Community Health Network was created by our neighbors, for our neighbors. Over 60 years later, "community" is still the heart of our organization. It means providing our neighbors with the best care possible, backed by state-of-the-art technology. It means getting involved in the communities we serve through volunteer opportunities and benefits initiatives. It means ensuring our dedicated caregivers can learn and grow to stay at the top of their fields and to better serve our patients. And above all, it means exceptional care, simply delivered - and we couldn't do it without you.
Where you fit in
The Tier II Service Desk Analyst resolves or escalates support tickets from the IT Service Desk that cannot be resolved by Tier I support. This role supports Problem Management by providing more in-depth analysis of incidents and information requests, helping teammates resolve technical issues efficiently and effectively. The Tier II Service Desk Analyst supports a wide range of systems and applications, including Outlook, Microsoft 365, RightFax, Cisco phones, UKG, and other enterprise technologies, while serving as a liaison between frontline support and higher-tier technical teams.
Exceptional Skills and Qualifications
Applicants for this position should be able to collaborate with others in a team setting, have excellent communication skills, and a positive attitude toward problem-solving.
  • Bachelor's degree or equivalent field related work experience required.
  • A combination of education and experience will be considered in lieu of a degree.
  • Three (3) years of customer service experience required.
  • One (1) year of ServiceNow experience is strongly preferred.
  • Strong written and verbal communication skills, including active listening.
  • Strong technical aptitude with the ability to learn and adapt to new technologies.
  • Desire to provide outstanding customer service in every interaction.
  • Ability to work effectively in a fast-paced environment.

Why Community?
At Community Health Network, we build teams that deliver exceptional care through empathy, communication and collaboration. We consider ALL an integral part of the exceptional patient experience. We PRIIDE ourselves on not having employees but Caregivers. Join our Community as we make a difference in your community.
Caring people apply here.
Apply Today!

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