Oakland, CA · On-site
Manage incident management bridge calls with support teams, on-call support application teams and ... Creating problem tickets and respective action items, reviewing root cause analysis and its closers.
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Oakland, CA · On-site
Manage incident management bridge calls with support teams, on-call support application teams and ... Creating problem tickets and respective action items, reviewing root cause analysis and its closers.
City Of Industry, CA · On-site
$90K - $105K/yr
The role leads Product Problem Management (PPM) initiatives, maintains strong working relationships with Caterpillar Dealer Service Network (DSN) representatives and internal departments, and ...
City Of Industry, CA · On-site
$90K - $105K/yr
The role leads Product Problem Management (PPM) initiatives, maintains strong working relationships with Caterpillar Dealer Service Network (DSN) representatives and internal departments, and ...
City Of Industry, CA · On-site
$90K - $105K/yr
The role leads Product Problem Management (PPM) initiatives, maintains strong working relationships with Caterpillar Dealer Service Network (DSN) representatives and internal departments, and ...
City Of Industry, CA · On-site
$90K - $105K/yr
The role leads Product Problem Management (PPM) initiatives, maintains strong working relationships with Caterpillar Dealer Service Network (DSN) representatives and internal departments, and ...
Medical
Dental
Vision
Retirement
PTO
As the Math Grading Operations Manager, you will oversee all grading operations across AoPS ... Art of Problem Solving (AoPS) is on a mission to discover, inspire, and train the great problem ...
Medical
Dental
Vision
Retirement
PTO
As the Math Grading Operations Manager, you will oversee all grading operations across AoPS ... Art of Problem Solving (AoPS) is on a mission to discover, inspire, and train the great problem ...
City Of Industry, CA · On-site
$90K - $105K/yr
The role leads Product Problem Management (PPM) initiatives, maintains strong working relationships with Caterpillar Dealer Service Network (DSN) representatives and internal departments, and ...
City Of Industry, CA · On-site
$90K - $105K/yr
The role leads Product Problem Management (PPM) initiatives, maintains strong working relationships with Caterpillar Dealer Service Network (DSN) representatives and internal departments, and ...
Medical
Dental
Vision
Retirement
PTO
As a Math Curriculum Development Manager, you will play a key role in developing and refining educational materials that will inspire and train the next generation of great problem solvers. In this ...
Medical
Dental
Vision
Retirement
PTO
As a Math Curriculum Development Manager, you will play a key role in developing and refining educational materials that will inspire and train the next generation of great problem solvers. In this ...
As a Math Curriculum Development Manager, you will play a key role in developing and refining educational materials that will inspire and train the next generation of great problem solvers. In this ...
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As a Math Curriculum Development Manager, you will play a key role in developing and refining educational materials that will inspire and train the next generation of great problem solvers. In this ...
As the Math Grading Operations Manager, you will oversee all grading operations across AoPS ... Art of Problem Solving (AoPS) is on a mission to discover, inspire, and train the great problem ...
Quick apply
As the Math Grading Operations Manager, you will oversee all grading operations across AoPS ... Art of Problem Solving (AoPS) is on a mission to discover, inspire, and train the great problem ...
... • Lead problem management through proactive problem identification, communication of recurring issues and engaging the systems infrastructure team. • Manage asset tracking standards, direct ...
... • Lead problem management through proactive problem identification, communication of recurring issues and engaging the systems infrastructure team. • Manage asset tracking standards, direct ...
Manage major incidents with clear, timely stakeholder communication ... Oversee end-to-end application support lifecycle (incident, problem, change coordination) * Use ...
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Manage major incidents with clear, timely stakeholder communication ... Oversee end-to-end application support lifecycle (incident, problem, change coordination) * Use ...
Incident, problem, and change management Production Support Responsibilities * Manage L2/L3 Oracle Application Support * Ensure SLA compliance across incidents and service requests * Lead Major ...
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Incident, problem, and change management Production Support Responsibilities * Manage L2/L3 Oracle Application Support * Ensure SLA compliance across incidents and service requests * Lead Major ...
Incident, problem, and change management Production Support Responsibilities * Manage L2/L3 Oracle Application Support * Ensure SLA compliance across incidents and service requests * Lead Major ...
Incident, problem, and change management Production Support Responsibilities * Manage L2/L3 Oracle Application Support * Ensure SLA compliance across incidents and service requests * Lead Major ...
Santa Ana, CA · On-site
This includes incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team ...
Santa Ana, CA · On-site
This includes incident management, availability management, problem management, capacity management for PAS and also coordination across multiple applications, data management and with PA Ops team ...
San Diego, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Accountable and responsible for root cause analysis and problem management for complex technical issues within an assigned portfolio of accounts. Acts as a central point of contact throughout ...
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San Diego, CA · On-site
Medical
Dental
Vision
Life
Retirement
PTO
Accountable and responsible for root cause analysis and problem management for complex technical issues within an assigned portfolio of accounts. Acts as a central point of contact throughout ...
Medical
Dental
Vision
Retirement
PTO
The ideal candidate has: * 1-2 years experience as an Art of Problem Solving Academy Front Desk Associate or 2+ years of customer service and administrative experience that includes people management
Medical
Dental
Vision
Retirement
PTO
The ideal candidate has: * 1-2 years experience as an Art of Problem Solving Academy Front Desk Associate or 2+ years of customer service and administrative experience that includes people management
Santa Clara, CA · On-site
Medical
Dental
Vision
Retirement
PTO
The ideal candidate has: * 1-2 years experience as an Art of Problem Solving Academy Front Desk Associate or 2+ years of customer service and administrative experience that includes people management
Santa Clara, CA · On-site
Medical
Dental
Vision
Retirement
PTO
The ideal candidate has: * 1-2 years experience as an Art of Problem Solving Academy Front Desk Associate or 2+ years of customer service and administrative experience that includes people management
$147K - $198K/yr
Analyze incident, change, and problem management data toidentifytrends and improvement opportunities * Drive workflow optimization and automation within ServiceNow Vendor Risk Management * Review and ...
$147K - $198K/yr
Analyze incident, change, and problem management data toidentifytrends and improvement opportunities * Drive workflow optimization and automation within ServiceNow Vendor Risk Management * Review and ...
The ideal candidate has: * 1-2 years experience as an Art of Problem Solving Academy Front Desk Associate or 2+ years of customer service and administrative experience that includes people management
Quick apply
The ideal candidate has: * 1-2 years experience as an Art of Problem Solving Academy Front Desk Associate or 2+ years of customer service and administrative experience that includes people management
Required : • 10+ years experience in retail and retail operations. • Strong understanding of ITIL service management practices (Incident, Change, Problem Management). • Proven people management ...
Required : • 10+ years experience in retail and retail operations. • Strong understanding of ITIL service management practices (Incident, Change, Problem Management). • Proven people management ...
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and ...
As part of Risk Management and Compliance, you are at the center of keeping JPMorgan Chase strong and resilient. You help the firm grow its business in a responsible way by anticipating new and ...
$33.8K is the 25th percentile. Wages below this are outliers.
$27.6K - $35.5K
32% of jobs
$35.5K - $43.3K
2% of jobs
$43.3K - $51.2K
11% of jobs
The median wage is $53.2K / yr.
$51.2K - $59K
22% of jobs
$59K - $66.9K
5% of jobs
$73.3K is the 75th percentile. Wages above this are outliers.
$66.9K - $74.7K
4% of jobs
$74.7K - $82.6K
4% of jobs
$82.6K - $90.4K
5% of jobs
$90.4K - $98.3K
6% of jobs
$98.3K - $106.1K
6% of jobs
$106.1K - $114K
2% of jobs
$27.6K
$60.6K
$114K
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
The top searched job categories for Problem Manager jobs in California are:
Cities in California with the most Problem Manager job openings:
