Incident / Problem Manager Job Location: Irwindale, CA Duration: Permanent / Full Time Excellent communication skills - Both verbal and written Ability to drive and control Technical & Management ...
Incident / Problem Manager Job Location: Irwindale, CA Duration: Permanent / Full Time Excellent communication skills - Both verbal and written Ability to drive and control Technical & Management ...
ITSM Incident & Problem Manager
Santa Ana, CA · On-site
Play the role of Problem Manager to Identify recurring issues and systemic risks / Ensure RCAs are completed with actionable outcomes * Act as a process authority during incidents, ensuring teams ...
ITSM Incident & Problem Manager
Santa Ana, CA · On-site
Play the role of Problem Manager to Identify recurring issues and systemic risks / Ensure RCAs are completed with actionable outcomes * Act as a process authority during incidents, ensuring teams ...
Incident and Problem Manager with Agentic AI
Mountain View, CA · On-site +1
$88K - $184K/yr
The Incident & Problem Manager is a senior individual contributor within our global IT operations organization. This role owns the resolution of highseverity incidents, leads major incident bridges ...
Incident and Problem Manager with Agentic AI
Mountain View, CA · On-site +1
$88K - $184K/yr
The Incident & Problem Manager is a senior individual contributor within our global IT operations organization. This role owns the resolution of highseverity incidents, leads major incident bridges ...
Incident and Problem Manager with Agentic AI
Mountain View, CA · On-site
$88K - $184K/yr
The Incident & Problem Manager is a senior individual contributor within our global IT operations organization. This role owns the resolution of high-severity incidents, leads major incident bridges ...
Incident and Problem Manager with Agentic AI
Mountain View, CA · On-site
$88K - $184K/yr
The Incident & Problem Manager is a senior individual contributor within our global IT operations organization. This role owns the resolution of high-severity incidents, leads major incident bridges ...
The Manager, Major Incident & Problem Management is accountable for the global leadership, governance, and continuous improvement of Major Incident and Problem Management across Global Delivery ...
The Manager, Major Incident & Problem Management is accountable for the global leadership, governance, and continuous improvement of Major Incident and Problem Management across Global Delivery ...
PetsHotel Lead
Orange, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
Orange, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
Service Desk Manager - Tier II
Anaheim, CA · On-site +1
$93K - $108K/yr
The Incident and Problem Manager will coordinate very closely with Senior Service Manager and Customer Success Manager teams, managing escalations, resolving Problems, addressing service impacts and ...
Service Desk Manager - Tier II
Anaheim, CA · On-site +1
$93K - $108K/yr
The Incident and Problem Manager will coordinate very closely with Senior Service Manager and Customer Success Manager teams, managing escalations, resolving Problems, addressing service impacts and ...
PetsHotel Lead
Mountain View, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
Mountain View, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Supervisor
Whittier, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Supervisor
Whittier, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
Service Desk Manager - Tier II
Anaheim, CA · Remote
$93K - $108K/yr
The Incident and Problem Manager will coordinate very closely with Senior Service Manager and Customer Success Manager teams, managing escalations, resolving Problems, addressing service impacts and ...
Service Desk Manager - Tier II
Anaheim, CA · Remote
$93K - $108K/yr
The Incident and Problem Manager will coordinate very closely with Senior Service Manager and Customer Success Manager teams, managing escalations, resolving Problems, addressing service impacts and ...
PetsHotel Supervisor
Long Beach, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Supervisor
Long Beach, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Supervisor
Whittier, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Supervisor
Whittier, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
Daly City, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
Daly City, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Supervisor
San Carlos, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Supervisor
San Carlos, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Supervisor
San Carlos, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Supervisor
San Carlos, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Supervisor About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
Glendora, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
Glendora, CA · On-site
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
PetsHotel Lead
$18.59 - $33.59/hr
PetSmart does Anything for Pets - JOIN OUR TEAM! Pets Hotel Lead About Life at PetSmart At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating ...
Problem Manager information
See California salary details
$33.8K is the 25th percentile. Wages below this are outliers.
$27.6K - $35.5K
32% of jobs
$35.5K - $43.3K
2% of jobs
$43.3K - $51.2K
11% of jobs
The median wage is $53.2K / yr.
$51.2K - $59K
22% of jobs
$59K - $66.9K
5% of jobs
$73.3K is the 75th percentile. Wages above this are outliers.
$66.9K - $74.7K
4% of jobs
$74.7K - $82.6K
4% of jobs
$82.6K - $90.4K
5% of jobs
$90.4K - $98.3K
6% of jobs
$98.3K - $106.1K
6% of jobs
$106.1K - $114K
2% of jobs
$27.6K
$60.6K
$114K
How much do problem manager jobs pay per year?
As of Jun 11, 2026, the average yearly pay for problem manager in California is $60,620.00, according to ZipRecruiter salary data. Most workers in this role earn between $33,100.00 and $82,900.00 per year, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?
To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.
What are the primary challenges a Problem Manager faces in their day-to-day work?
Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.
What does a Problem Manager do?
A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.
What are popular job titles related to Problem Manager jobs in California? For Problem Manager jobs in California, the most frequently searched job titles are:
What job categories do people searching Problem Manager jobs in California look for? The top searched job categories for Problem Manager jobs in California are:
What cities in California are hiring for Problem Manager jobs? Cities in California with the most Problem Manager job openings:
Full-time
Posted 19 days ago
Job description
Company Description
E*Pro Consulting service offerings include contingent Staff Augmentation of IT professionals, Permanent Recruiting and Temp-to-Hire. In addition, our industry expertise and knowledge within financial services, Insurance, Telecom, Manufacturing, Technology, Media and Entertainment, Pharmaceutical, Health Care and service industries ensures our services are customized to meet specific needs. For more details please visit our website www.epro-tech.com.
Job Description
Job Title: Â Â Â Â Incident / Problem Manager
Job Location: Irwindale, CA
Duration: Â Â Â Â Permanent / Full Time
JOB DESCRIPTION:Â
Excellent communication skills - Both verbal and written
Ability to drive and control Technical & Management bridge during Major IncidentsÂ
Ability to determine the Incident priority based on Business impact and urgency
Ability to Understand Outage & the associated Business impact thru effecting probing skills and bring required support personnel to the Technical bridge
Effectively communicate the Outage status with updates to Leadership teams
Effective collaboration between Various Resolving Groups to get the service restoration as quickly as possible
Ensuring progression or implementation of CRs relating to Major Incidents
Broadcast MI communication on regular intervals as per the processÂ
Providing post MI summary report to stakeholders
Ability to coordinate with multiple resolver groups/third party vendors
Effective handshake with Problem Management team during Major Incidents for RCA
Additional Information
All your information will be kept confidential according to EEO guidelines.