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Problem Manager Jobs in Tracy, CA (NOW HIRING)

Collaborate with all relevant BIDM & IT resources to develop preventive measures (Problem Management). Partners with BIDM development team and other IT service groups to build a quality service model ...

Develop solutions for problem loan credit * Responsible for credit risk and quality of portfolio Portfolio Management * Perform maintenance on portfolio of loans * Maintain & expand client ...

Develop solutions for problem loan credit * Responsible for credit risk and quality of portfolio Portfolio Management * Perform maintenance on portfolio of loans * Maintain & expand client ...

This role requires strong leadership, organizational, and problem-solving skills with a hands-on ... Staff Management * Supervise and lead a team of production workers, including assemblers, machine ...

This role requires strong leadership, organizational, and problem-solving skills with a hands-on ... Staff Management * Supervise and lead a team of production workers, including assemblers, machine ...

Project Manager

Walnut Creek, CA · On-site

$40 - $50/hr

If you're a reliable Project Manager with a passion for problem-solving and personal growth, we want to hear from you! Responsibilities: * Install, service, and maintain physical security devices in ...

Description: Engineering Manager Full-time | Permanent Salaried | $137k - $171k *We are not ... Experience with Lean manufacturing and structured problem-solving * Experience in regulated ...

Description Engineering Manager Full-time | Permanent Salaried | $137k - $171k *We are not ... Experience with Lean manufacturing and structured problem-solving * Experience in regulated ...

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Problem Manager information

See Tracy, CA salary details

$30.1K

$66.1K

$124.3K

How much do problem manager jobs pay per year?

As of Jun 12, 2026, the average yearly pay for problem manager in Tracy, CA is $66,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,100.00 and $90,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Problem Manager position, and why are they important?

To thrive as a Problem Manager, you need expertise in IT service management, strong analytical abilities, and troubleshooting skills, often supported by a degree in information technology or a related field. Familiarity with ITIL frameworks, incident management systems (like ServiceNow or Remedy), and relevant certifications such as ITIL Foundation or Problem Management Certification are highly valuable. Excellent communication, stakeholder management, and critical thinking skills help you proactively resolve complex issues and coordinate across departments. These skills ensure the effective identification, tracking, and permanent resolution of system problems, minimizing business impact and improving organizational stability.

What are the primary challenges a Problem Manager faces in their day-to-day work?

Problem Managers often contend with balancing multiple high-priority incidents while ensuring root cause analysis is thorough and documented. They must navigate between different technical teams and stakeholders to drive consensus and implement long-term solutions, which can be challenging under tight deadlines. Rapidly changing IT environments and evolving business needs require continual learning and adaptability. However, successfully overcoming these challenges leads to improved service reliability, increased job satisfaction, and valuable visibility within the organization.

What does a Problem Manager do?

A Problem Manager is responsible for identifying, analyzing, and resolving recurring IT issues to prevent future incidents. They work closely with technical teams to find root causes, implement solutions, and improve overall service reliability. Their goal is to minimize business disruptions by proactively managing problems and ensuring permanent fixes.

What job categories do people searching Problem Manager jobs in Tracy, CA look for? The top searched job categories for Problem Manager jobs in Tracy, CA are:
What cities near Tracy, CA are hiring for Problem Manager jobs? Cities near Tracy, CA with the most Problem Manager job openings:
Infographic showing various Problem Manager job openings in Tracy, CA as of June 2026, with employment types broken down into 76% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $66,123 per year, or $31.8 per hour.
Sr. Manager Automation Sustainment

Sr. Manager Automation Sustainment

Albertsons

Pleasanton, CA • On-site

$114K - $159K/yr

Full-time

Medical, Dental, Retirement, PTO

Posted 11 days ago


Albertsons rating

5.8

Company rating: 5.8 out of 10

Based on 1,127 frontline employees who took The Breakroom Quiz

68th of 114 rated grocery stores


Job description

Why choose us?

Are you ready to take the next step in your career? Join us for an exciting opportunity at Albertsons Companies, where innovation and customer service go hand-in-hand!

At Albertsons Companies, we are looking for someone who’s not just seeking a job, but someone who wants to make an impact. In this role, you’ll have the opportunity to lead, innovate, and contribute to the growth of a company that values great service and lasting customer relationships. This position offers the chance to work in a fast-paced, dynamic environment that’s constantly evolving.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

What you will be doing

The Senior Manager will be responsible for facilitating and overseeing the priorities associated with sustained, reliable operation of existing automation systems within the Albertsons Supply Chain network. This role is strategic in nature—focused on network-level performance monitoring, governance, and disciplined reinvestment to extend the useful life of existing systems. The Senior Manager will drive continuity by defining sustainment standards (reliability routines, troubleshooting playbooks, escalation paths, and governance cadences), coordinating with suppliers and distribution center operations, and using KPI/OEE reporting to identify systemic losses and risk drivers. The Senior Manager will own a multi-million-dollar annual automation sustainment CapEx budget, ensuring spend is aligned to uptime, utilization, safety, and continuity outcomes. The Senior Manager will also develop and maintain a 3–5 year sustainment roadmap focused on lifecycle replacements and obsolescence mitigation, with emphasis on high-cost mechanical components and controls hardware; inputs such as spare-part obsolescence risk (owned by Maintenance) will inform where upgrades and replacements are prioritized to ensure longevity.

Main responsibilities:

  • Partner with the Director of Automation to define and execute an automation sustainment strategy that maximizes utilization, uptime, and continuity across the network.
  • Drive an OEE culture by defining a consistent OEE methodology for automation systems, establishing a standard reporting cadence using existing data, and enabling sites to interpret losses and prioritize actions.
  • Lead performance governance using KPIs (availability, throughput, utilization, OEE loss categories, MTBF/MTTR, and maintenance/automation backlog) to identify chronic losses, diagnose root causes, and drive corrective actions with site teams and suppliers.
  • Coordinate incident and problem management for automation systems, ensuring rapid restoration, disciplined follow-up (RCA/Corrective Action), and prevention of recurring failures.
  • Own lifecycle sustainment programs, including systemic replacement and standardization of high-cost mechanical components and controls hardware, obsolescence risk mitigation, and coordinated deployment planning to minimize operational disruption; partner with Maintenance to incorporate spare-part obsolescence signals into upgrade prioritization.
  • Own the multi-million-dollar annual automation sustainment CapEx budget, including forecasting, prioritization, spend governance, and tracking outcomes against availability, utilization, and risk metrics.

We are looking for candidates who possess the following:

  • Bachelor's degree in industrial engineering, mechanical engineering, electrical engineering, or a related field. Master's degree is a plus.
  • 5 plus years of experience sustaining/operating warehouse automation systems (e.g., conveyor/sortation, AS/RS, shuttle, robotics; common platforms/integrators include Dematic, Witron, Symbotic, and KNAPP), with demonstrated impact on uptime and utilization.
  • Strong knowledge of reliability and maintenance practices (PM/PdM, root cause analysis, MTBF/MTTR), and experience building standard work and governance routines.
  • Proven ability to lead cross-functional problem solving with operations, maintenance, engineering/automation, and vendors to restore service and prevent recurrence.
  • Experience managing vendor performance and support models, including service levels, support response, and contract/commercial discussions.
  • Excellent communication skills, with the ability to translate technical system health and risks into clear operational actions for non-technical audiences.
  • Strong analytical skills and comfort using data to prioritize work, quantify losses, and track sustainment outcomes.
  • Demonstrated ability to drive standardization and disciplined execution in a fast-paced, dynamic environment.
  • Travel will be required for the role ~ 40% (variable)

We also provide a variety of benefits including:

  • Competitive wages paid weekly
· Access to up to 50% of your earned wages before payday, via our partnership with Stream
  • Associate discounts
  • Health and financial well-being benefits for eligible associates (Medical, Dental, 401k and more!)
  • Time off (vacation, holidays, sick pay). For eligibility requirements please visit myACI Benefits
  • Leaders invested in your training, career growth and development
  • An inclusive work environment with talented colleagues who reflect the communities we serve


Our Values – Click below to view video: ACI Values


A copy of the full job description can be made available to you.

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