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Principal Technical Account Manager Jobs in Michigan

Relativity

Senior Technical Account Manager

Detroit, MI · On-site

$134K - $202K/yr

As a member of the Technical Account Management Team, theTechnical Account Manager (TAM) works proactively with our customers to ensure strong outcomes with key customer projects, goals, and KPIs.

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All JobsPrincipal Technical Account JobsPrincipal Technical Account Manager JobsPrincipal Technical Account Manager Jobs in Michigan

Principal Technical Account Manager information

See Michigan salary details

$34.9K

$75.3K

$147.3K

How much do principal technical account manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for principal technical account manager in Michigan is $75,328.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,000.00 and $87,600.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a principal technical account manager?

To thrive as a Principal Technical Account Manager, you need in-depth technical expertise, experience in customer-facing roles, and a relevant degree such as computer science or engineering. Familiarity with cloud platforms, CRM systems, and technical certifications like AWS Certified Solutions Architect or equivalent are often required. Exceptional communication, problem-solving, and leadership skills enable you to build strong client relationships and manage complex technical projects. These abilities are crucial for delivering strategic value, ensuring customer satisfaction, and driving long-term business growth.

How does a principal technical account manager typically collaborate with internal engineering and product teams to address client needs?

A Principal Technical Account Manager (TAM) works closely with internal engineering and product teams by serving as the voice of the customer, relaying complex technical requirements and feedback to help shape product enhancements. They participate in regular cross-functional meetings, prioritize client issues, and coordinate with development teams to ensure timely resolution of escalated technical challenges. This role often involves translating business goals into actionable technical solutions, fostering strong partnerships between clients and internal stakeholders, and driving product improvements based on real-world client feedback.

What is the difference between Principal Technical Account Manager vs Technical Account Manager?

AspectPrincipal Technical Account ManagerTechnical Account Manager
CredentialsTypically requires advanced technical certifications and extensive industry experienceRequires relevant technical certifications and experience, but generally less extensive
Work EnvironmentStrategic, high-level client engagement, often involved in account planning and leadershipOperational, focused on day-to-day technical support and customer success
Employer & Industry UsageCommon in large tech companies, cloud providers, and enterprise software firmsWidely used across tech, SaaS, and cloud service providers

The Principal Technical Account Manager typically handles strategic client relationships, providing high-level technical guidance, while the Technical Account Manager focuses on daily technical support and customer success. Both roles require technical expertise, but the Principal role involves more leadership and strategic planning.

What is principal technical account manager salary?

The salary for a Principal Technical Account Manager typically ranges from $120,000 to $180,000 annually, depending on experience, location, and company size. They often receive additional compensation such as bonuses, stock options, and benefits, reflecting their seniority and technical expertise in customer management and strategic consulting.

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For Principal Technical Account Manager jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Principal Technical Account Manager jobs in Michigan look for?

The top searched job categories for Principal Technical Account Manager jobs in Michigan are:

What cities in Michigan are hiring for Principal Technical Account Manager jobs?

Cities in Michigan with the most Principal Technical Account Manager job openings:

Principal Technical Account Manager jobs near you

Technical Account Manager

BIZLINK ROBOTIC SOLUTIONS USA INC

Lake Orion, MI • On-site

$120K - $150K/yr

Full-time

Re-posted 18 days ago

Job description

Description:

Technical Account Manager

BizLink Robotic Solutions USA is seeking a high-energy, self-motivated Technical Account Manager to spearhead our growth within the Southwest Territory. This role is the primary engine for market expansion, responsible for identifying new opportunities and managing key automation accounts. You will act as the critical link between our customers’ complex automation needs and BizLink’s innovative product/service groups. This position requires a "hunter mentality” with a dedicated approach to Client retention and creative problem-solving.  Success in this role is defined by meeting forecasted sales goals and delivering world-class customer satisfaction through strategic relationship building.

 
 

Task & Responsibilities:

1. Strategic Sales & Market Expansion 

Identify & Capture: Research and develop new customer opportunities to expand into key target markets.

· Pipeline Management: Continually generate formal/informal leads and maintain a robust sales opportunity pipeline.

· Promotion:  Actively sell all applicable BizLink products/services, including participating in marketing activities like trade shows.


2. Account Retention & Precision 

Relationship Management: Maintain leadership at established sites and coordinate with local account managers for key accounts.

· Consultative Liaison: Act as the link between customer automation needs and BizLink’s technical service groups.

· Retention Strategy: Develop and manage specific maintenance strategies for existing organizational contacts.


3. Operational & Financial Excellence

· Forecasting:  Manage budgeted sales goals and provide monthly rolling forecasts via corporate CRM software.

· Quote-to-Cash Support: Accurately prepare and track customer quotes, while assisting Accounts Receivable with payment collections.

· Cross-Functional Collaboration: Support Operations, Quality Management, and Customer Service to ensure world-class satisfaction.


4. Compliance & Professional Development

· Policy Adherence: Embrace all corporate compliance rules, policies, and the BizLink Code of Conduct.

· Continuous Improvement: Participate in team-building projects and attend meetings focused on streamlining internal processes.

· Regional Travel: Maintain a 60%+ travel schedule to prioritize customer visitation and maximize profitability.

Requirements:

Qualifications:  

1. Bachelor's degree in engineering or equivalent work experience.

2. 5 + years related sales experience.

3. Robot and Automation experience.

4. Wire Cable experience preferred.

5. Strong written and verbal communication skills.

6. Cooperative and enjoys working in a cohesive team.

7. Strong relationship building skills.

8. Self-motivation and willingness to learn.