Job Summary:
PosiGen is seeking a Salesforce Administrator to manage and support Salesforce processes. The role involves ensuring effective use of Salesforce, managing data, and developing training materials for users.
Responsibilities:
• Fully understand, support, manage Salesforce and Salesforce processes and provide insight into best practices
• Stay up-to-date on the latest Salesforce.com releases, technologies, applications, and integrations
• Manage standard and custom objects, such as pages, fields, formulas
• Add workflows and triggers to manage standard and custom objects
• Ensure issues are identified, tracked, reported and resolved within a timely manner
• Lead the automation and standardization of reports and dashboards
• Assist in the development of training plans, materials, and documentation for Salesforce users
• Monitor user adoption rates and work with technology team to respond as needed (additional training sessions, communication, modifications, or other resources) to improve
• Develop and communicate a schedule for future database releases/enhancements
• Prepare required analytical reports/dashboards to support the user teams
• Develop, implement and ensure compliance with Change Management Process
• Responsible for data management, including mass updates, deletes and extracts in addition to regular de-duping and data clean up
• Support the maintenance and improvements of the PosiGen data warehouse
• Support integrations of applications to data warehouse or Salesforce
• Manage feedback to facilitate data architecture that enables cross departmental data analysis and business needs
Qualifications:
Required:
• Fully understand, support, manage Salesforce and Salesforce processes and provide insight into best practices
• Stay up-to-date on the latest Salesforce.com releases, technologies, applications, and integrations
• Manage standard and custom objects, such as pages, fields, formulas
• Add workflows and triggers to manage standard and custom objects
• Ensure issues are identified, tracked, reported and resolved within a timely manner
• Lead the automation and standardization of reports and dashboards
• Assist in the development of training plans, materials, and documentation for Salesforce users
• Monitor user adoption rates and work with technology team to respond as needed (additional training sessions, communication, modifications, or other resources) to improve
• Develop and communicate a schedule for future database releases/enhancements
• Prepare required analytical reports/dashboards to support the user teams
• Develop, implement and ensure compliance with Change Management Process
• Responsible for data management, including mass updates, deletes and extracts in addition to regular de-duping and data clean up
• Support the maintenance and improvements of the PosiGen data warehouse
• Support integrations of applications to data warehouse or Salesforce
• Manage feedback to facilitate data architecture that enables cross departmental data analysis and business needs
• Excellent project management, organizational and follow-through skill set
• Excellent verbal and written communication skills
• Excellent critical thinking and analytical skills
• Bachelor’s degree in (e.g., computer science, computer/software engineering, or similar)
• 1-2 years’ experience of supporting Salesforce.com customizations
• Strong working knowledge of Salesforce.com platform and experience with SFDC Data Loader
Preferred:
• Salesforce Administrator/Developer Certification preferred
• Experience with database management and PostgreSQL is a plus
• Experience with open-source app languages (e.g., Ruby, Node.js, Python, Java and PHP) or .NET is a plus
Company:
PosiGen is on a mission to make solar affordable and easy to access for homeowners. Founded in 2011, the company is headquartered in Metairie, USA, with a team of 501-1000 employees. The company is currently Late Stage.