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Pos Help Desk Technician Jobs (NOW HIRING)

EDG Inc

Help Desk Technician

Metairie, LA · On-site

$18.50 - $25/hr

Help Desk Technician Date Opened: 4/6/2026 Location: Metairie Industry: Corporate Department: Information Technology Employment Type: Full-Time Regular Part-Time Available: No Eligible for US Work ...

FAT Brands Inc

Help Desk Technician

Lexington, KY · On-site

$40K - $50K/yr

We are looking for a Help Desk Technician to perform a variety of technical problem analysis for systems and applications provided to technology users by the Information Technology (IT) department ...

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

Help Desk Technician Location: New Jersey Office Summary: Seeking a Help Desk Technician to join our Hackensack, New Jersey Office. Work schedule will be Monday through Friday 8:30 a.m. - 4:30 p.m.

First Coast Security

Help Desk Technician

Tampa, FL

$19 - $25.50/hr

As a Help Desk Technician, you will be responsible for troubleshooting and resolving technical issues, providing excellent customer service, and maintaining accurate records of all support requests.

The Rockridge Group

Help Desk Technician

Hackensack, NJ

$21.75 - $29.50/hr

HELP DESK TECHNICIAN POSITION: FULL TIME JOB SUMMARY: Prominent Mid Atlantic law firm with multiple regional office locations seeks a Help Desk Technician to join their Hackensack, New Jersey Office.

Hirekeyz Inc

Help Desk Technician

Bristol, RI · On-site

$21 - $28.25/hr

Help Desk Technician Location: Bristol, RI (On-site at various Town facilities and remote as needed) Duration: Long Term Contract Job Summary: The Help Desk Technician provides first-line technical ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks. The Help Desk ...

IGNITE

HELP DESK TECHNICIAN

Colorado Springs, CO · On-site

$70K - $110K/yr

Job Title HELP DESK TECHNICIAN Location Colorado Springs, CO US (Primary) Category Information Technology Job Type Full-Time Career Level Experienced (Non-Manager) Education Bachelor's Degree ...

Leisnoi Incorporated

Help Desk Technician

Baltimore, MD · On-site

$21/hr

Job Title Help Desk Technician Education N/A Location Baltimore, MD - Baltimore, MD US (Primary) Durham, NC 27701 US Career Level Experienced (Non-Manager) Category Information Technology Salary ...

C3EL

Senior Help Desk Technician

Anchorage, AK

$20.50 - $27.50/hr

Senior Help Desk Technician Security Clearance: Secret Location : Alaska - Fort Richardson & Fort Wainwright (Due to the nature of the work and contract requirements, U.S. Citizenship is required ...

Trust Tech, LLC

MSP Help Desk Technician

Valparaiso, IN · On-site

$20 - $27/hr

Help Desk Technician Technical position providing 1st and limited 2nd level support to Trust Tech, LLC staff and clients. The position is responsible for problem tracking, recording, resolution, and ...

Purple Communications, Inc

Help Desk Technician

Austin, TX · On-site

$19.75 - $26.75/hr

The Help Desk Technician will provide fast technical assistance on company computer systems, ensuring a secure and stable computing environment for employees while troubleshooting and resolving ...

Kinsley Group

Help Desk Technician

East Granby, CT · On-site

$26 - $32/hr

Kinsley is seeking a Help Desk Technician to provide user support while also serving as a backup for monitoring and maintaining the organization's computer systems and networks. The Help Desk ...

Producers Dairy Foods Inc.

Help Desk Technician

Fresno, CA · On-site

$19.75 - $26.75/hr

Responsibilities : • The Help Desk Technician is the first point-of-contact for end-users seeking technical assistance. Requests can be in person, via phone, or email. Requests can be for all ...

Headfarmer

Help Desk Technician

Phoenix, AZ · On-site

$20 - $30/hr

Help Desk Technician Are you passionate about technology and enjoy helping others solve technical issues? We are seeking a customer-focused Help Desk Technician to provide first-level technical ...

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Pos Help Desk Technician information

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How much do pos help desk technician jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for pos help desk technician in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is the difference between Pos Help Desk Technician vs Pos Support Specialist?

AspectPos Help Desk TechnicianPos Support Specialist
CertificationsCompTIA A+, Network+CompTIA A+, Network+
Work EnvironmentRetail, POS hardware/software supportRetail, POS hardware/software support
Employer UsageRetail stores, POS service providersRetail chains, POS vendors
Common Search IntentTechnical support, troubleshooting POS issuesCustomer support, POS system assistance

The Pos Help Desk Technician and Pos Support Specialist roles share similar certifications and work environments, focusing on retail POS systems. The main difference lies in their focus: technicians primarily troubleshoot hardware and software issues, while support specialists often handle customer inquiries and system setup. Both roles are essential in retail settings for maintaining smooth POS operations.

What is a POS Help Desk Technician?

POS Help Desk Technicians are IT support professionals who specialize in assisting users with point-of-sale (POS) systems. They troubleshoot hardware and software issues, provide guidance on using POS applications, and coordinate with vendors for repairs or system updates. These technicians play a crucial role in minimizing downtime for retail, hospitality, and other businesses that rely on POS systems for transactions. Their expertise ensures smooth transaction processing and helps maintain customer satisfaction.

What are the key skills and qualifications needed to thrive as a POS Help Desk Technician?

To thrive as a POS Help Desk Technician, you need strong troubleshooting skills, knowledge of POS systems, and typically an associate degree or relevant experience in IT support. Familiarity with ticketing systems, remote desktop tools, and POS hardware/software platforms like NCR or Micros is essential. Excellent problem-solving abilities, patience, and effective communication skills help technicians guide users and resolve issues efficiently. These skills are crucial for minimizing downtime, ensuring smooth retail operations, and delivering prompt, reliable technical support.

What are some typical challenges faced by a POS Help Desk Technician, and how can they be effectively managed?

POS Help Desk Technicians often encounter challenges such as troubleshooting diverse hardware and software issues across multiple locations, managing high call volumes during peak business hours, and communicating technical solutions to non-technical users. Successfully managing these challenges requires strong problem-solving skills, patience, and the ability to prioritize tasks quickly. Building a robust knowledge base, following clear escalation procedures, and practicing effective communication can help technicians resolve issues efficiently while maintaining a positive experience for end-users.
More about Pos Help Desk Technician jobs
What cities are hiring for Pos Help Desk Technician jobs? Cities with the most Pos Help Desk Technician job openings:
What job categories do people searching Pos Help Desk Technician jobs look for? The top searched job categories for Pos Help Desk Technician jobs are:
Pos Help Desk Technician jobs near you
Infographic showing various Pos Help Desk Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 26% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

Help Desk Technician

EDG Inc

Metairie, LA • On-site

$18.50 - $25/hr

Full-time

Re-posted 6 days ago

Job description

Industry *Corporate Position Help Desk Technician Req Code 2886 General Location Metairie Primary Responsibilities Requisition Number: 2886
Job Title: Help Desk Technician
Date Opened: 4/6/2026
Location: Metairie
Industry: Corporate
Department: Information Technology
Employment Type: Full-Time Regular
Part-Time Available: No
Eligible for US Work Authorization Sponsorship: No
FLSA Exemption: Non-Exempt
Job Summary:
The Help Desk Technician will assist with the installation, support and maintenance of servers or other company systems.
Job Duties and Responsibilities:
• Provide end-user support, resolving technical issues and provides technical assistance for all Operating systems; Provide remote support through phone or end-user via phone;
• Set up new hires with equipment and appropriate access to the company's system;
• Troubleshoot issues with equipment like printers, computers and servers
• Assist with the maintenance of the business software applications;
• Assist with the implementations, installations, configurations, monitoring, trouble shooting and evaluation of existing and new operating system;
• May confer with database programmers, analysts or other system administrators.
Qualifications (Knowledge, Skills and Abilities):
• High School diploma or the equivalent required;
• Minimum of three (3) years of proven experience as a help desk technician or IT customer support role is required;
• Associates' Degree in directly related discipline or current CompTIA Certificates (A+, Network+ and/or Security+) may be considered in lieu of one (1) year of the required experience;
• Tech savvy with working knowledge of office automation products, databases and remote control;
• Good understanding of computer systems, mobile devices and other tech products;
• Ability to diagnose and resolve basic technical issues;
• Proficiency in English;
• Excellent communication skills;
• Customer-oriented and cool-tempered.
Working Conditions:
• Work is primarily conducted in an office environment (Private or Semi-Private Office) but also requires occasional travel to off-site work locations;
• Interaction with other team members, as well as supervisors and client personnel;
• Must be able to wear safety equipment as required by the safety department for personal protection;
• May be required to travel out of town on a periodic basis.
Physical Requirements (With or without Reasonable Accommodation):
• Must be able to lift and carry 20 pounds;
• Sufficient clarity of speech and hearing or other communication capabilities which permits employee to communicate effectively;
• Ability to sit for prolonged periods of time;
• Sufficient vision or other powers of observation which permits employee to conduct analysis and investigations;
• Sufficient manual dexterity which permit the employee to perform routine office duties;
• Sufficient personal mobility and physical reflexes to perform office duties and travel when necessary to off-site locations.
This job description is intended to indicate the kinds of tasks and levels of work difficulty required of the position given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of management to assign, direct and control the work of employees under supervision. The listing of duties and responsibilities shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

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