Policy Processing Clerk Jobs (NOW HIRING)

Salary: $44,749.66 - $67,124.47 Annually
Location : City of Doral, FL
Job Type: Full Time
Job Number: 07272026
Department: Building
Opening Date: 07/27/2026
Closing Date: 8/17/2026 5:00 PM Eastern
General Purpose
This position performs a variety of routine work in connection with duty to process building plans submitted by architects, engineers or homeowners as part of the permit application.
Supervision Received and Exercised
This position reports to Chief Building Official, Assistant Building Director, or assigned designee.
This position is classified as a non-exempt, full time, 40 hour work-week position.
Essential Duties and Responsibilities
Essential Functions:

• Requires a strong emphasis on customer service and the ability to multi-task.
• Works directly with the public and provides general guidance, including providing up-to-date information, documentation, and the latest department procedures, to ensure that the entire permitting application process is complete and in accordance with policies and procedures prior to submittal to the Permit Counter area.
• Assists a variety of customers such as owner/builder, developers, and plans runners to trouble shoot issues and provide resolution/response within specified timeline.
• Process all Early Start, Change of Contractors, Lost Plans, and other administrative-type functions for the Permit Clerk area, as requested.
• Manages the Optional Plans Review program, including coordination, collection of fees, data entry in permitting system, generating statistical reports, and providing data to the Administrative Assistance for payroll purposes related to the Optional Plans Review overtime.
• Recommends appropriate job codes to departmental staff when processing permit applications to ensure proper adherence to Fee Ordinance.
• Works closely with all Finance Department revenue matters and serves as departmental liaison for all revenue permitting matters.
• Provides direct support for One-Stop Permitting Area with intake application process, computer/monitor lobby displays, FEMA/Flood video/displays, and answers all e-Permitting online questions.
• Participates in permitting workshops, when requested.
• May serve as Permit Clerk or Solution Center Representative backup, as requested by Chief Building Official and/or Administrative Coordinator.
• Aides in the preparation of any process or turn-around statistics.
• Forwards comments of plans review to customers via e-mail or e-Permitting notification.
• Compiles and generates all Quarterly Reports and process payments to other agencies, as requested and determined by the Chief Building Official and/or Administrative Coordinator.
• Prepares and maintain all records related to plans processing including, but not limited to, establishing computerized records of processor comments and turn-around statistics on a daily basis, as requested and determined by the Chief Building Official and/or Administrative Coordinator.
• Ability to get along with others and work effectively with the public and fellow workers.
• May be asked to work on special projects, including but not limited to: Miami-Dade County reports, Expired Permits Amnesty Program, and any other assignment as needed.
• Performs any other duties as assigned by the Chief Building Official or Assistant Building Director

Additional Duties:

• Performs other related work as required.

Minimum Qualifications
MINIMUM EDUCATION AND TRAINING

• A High School Diploma or GED equivalent is required.

• Three (3) years experience in the performance of general secretarial and clerical work in the construction or engineering field.
• Must possess a valid driver license with an acceptable driving record.

MINIMUM QUALIFICATIONS AND STANDARDS REQUIRED
Knowledge, Skills and Abilities:

• Considerable knowledge of modern office practices and procedures.
• Must be computer literate with knowledge of Microsoft Word, WordPerfect or a similar word processing program.
• Ability to use small office equipment, including copy machines or multi-line telephone systems.
• Ability to use computers for data entry.
• Ability to use highly technical computer applications, such as GIS or CAD.
• Ability to type at least 30 words per minute.
• Ability to meet and deal with the public in an effective and courteous manner.
• Ability to perform several tasks at one time.
• Ability to accept, receive, and/or collect payments.
• Ability to prepare and/or process purchase orders.
• Accountable for inventory/property management.
• Ability to make recommendations that impact the budget.
• Must be fluent in the English language. Ability to communicate in Spanish is a plus.
• Applicants must complete all requirements established by the City of Doral for employment. This may include, but is not limited to, a written examination, a psychological exam, a polygraph examination, a comprehensive background investigation and a job-related medical examination including a drug/alcohol screening test.
• Must be a non-smoker.
• The minimum requirements may be waived by the City Manager.

Physical Requirements:

• Ability to maintain body equilibrium while walking, standing or crouching on narrow, slippery or erratically moving surfaces.
• Ability to crouch, hear sound, lift/pull/push objects, make rational decisions, speak clearly and loudly, see and use hands and/or fingers to feel, grasp, and handle. May occasionally walk from one work site to another.
• Ability to exert from 10 to 20 pounds of force occasionally to move objects.

City of Doral
Human Resources Department
Summary of Benefits:
In this summary, we are providing general information, which will be helpful to you in evaluating the City of Doral as your premier place to work. If you have questions concerning a specific item or interpretation, please feel free to contact Human Resources at (305) 593-6760.
Employment Benefits for Regular Full-Time Non-Sworn Employees:
Introductory Period
An introductory period for an employee is twelve (12) months for entrance, rehire, and promotional appointments. In the event the employee accepts a promotional opportunity position within the City before an initial introductory period is satisfactorily completed, the initial introductory period starts over at the time the employee begins working in the new position.
The introductory period is considered a continuation of the employment selection process. It provides the City an opportunity to observe and evaluate the capacity of the employee, which includes the employee's ability to satisfactorily perform the essential functions of his or her job; and to observe and evaluate the employee's work habits and conduct, including attendance and the employee's relationship with coworkers and superiors.
During the introductory period, the new employee and the supervisor shall evaluate employment suitability in terms of skill, knowledge, performance, and compatibility. During this period, the employee shall be given the support and resources needed to learn and demonstrate the duties and competencies required in the new position.
Absences During Introductory Period:
Any cumulative absences during the introductory period in excess of ten (10) workdays will automatically extend the introductory period by the number of days absent regardless of whether the absence was with or without pay.
Holidays
The City of Doral observes 12 paid holidays per year.

1. New Year's Day
2. Martin Luther King's Birthday
3. Presidents Day
4. Memorial Day
5. Juneteenth
6. Independence Day
7. Labor Day
8. Columbus Day
9. Veterans' Day
10. Thanksgiving Day
11. Friday after Thanksgiving
12. Christmas Day

In addition, employees received two (2) personal days and (1) Birthday. The personal days must be used before the end of the fiscal year and the birthday must be taken within six (6) months of the birthday.
Accruals (Vacation & Sick Time)
The City of Doral has separate sick and vacation leave for non-sworn employees which is accrued on a monthly basis.
Vacation is accrued on a monthly basis depending on the years of service:
Years of Service Monthly Accruals Yearly Accrual
0-4 years 06.66 hours per month 80 hours per year
5-9 years 10.00 hours per month 120 hours per year
10-20 years 13.33 hours per month 160 hours per year
More than 20 years 16.66 hours per month 200 hours per year
Employees may use vacation time as it is accrued.
Sick leave is earned at the rate of 8.0 hours per month for a forty (40) hour work-week. Employees may accumulate a sick time maximum 1,040 hours if on a forty (40) hour work-week.
Sick Leave Payment Program
Employees may sell back to the City up to a maximum of 32 hours of sick leave per year provided that the employee maintains a maximum of 80 hours of sick leave in his or her leave balance. This election is made annually at the beginning of each fiscal year by the employee and is irrevocable. An employee who elects to be paid for accrued vacation leave will be paid at his or her current rate of pay on the date of the payout, less applicable taxes and authorized deductions.
Annual Leave Sell Back
Employees may elect payment of accrued, unused annual leave in lieu of time off. This election is made annually in the beginning of each fiscal year and is irrevocable. An employee who elects to be paid for accrued vacation leave will be paid at his or her current rate of pay on the date of the payout, less applicable taxes and authorized deductions.
Health Care Benefits
All Healthcare benefits for all employees are effective on the first of the month following 30 days of full-time employment. The City offers HMO, POS, and High Deductible Health plans. The High Deductible Health plan comes with a Health Savings Account (HSA).
Dental Plan
The City of Doral offers a PPO dental insurance plan.
Vision Care
The City of Doral offers voluntary vision care benefits.
Life, Short-term and Long-term Disability
The City of Doral will cover your life insurance at the rate of two (2) times the employee's annual salary up to a maximum of $300,000.00. In addition, the City offers both short-term and long-term disability plans which act as income protection plans.
Retirement Benefits
Employees participate in the City's 401a retirement plan administered through Mission Square. The plan requires employees to contribute a mandatory six percent (6%) of their base pay while the City contributes twelve percent (12%) of the employee's base pay.
457 Supplemental Plan
The City of Doral has a voluntary deferred compensation pension program available through Mission Square where the employee can make contributions to their retirement. The City does not make any contributions to this plan.
Education/Tuition Reimbursement
The City offers the Educational Reimbursement Program (ERP) established to provide educational assistance to full-time employees participating in training or educational programs designed to strengthen their abilities, which in turn directly benefit the City. The City will pay the State tuition rate to its members based on the letter grade obtained for each class. Employee must be a full-time employee for 6 months in order to be eligible for this benefit.
Bereavement Leave
Upon approval of the Department Head, a full?time employee may, upon request, be granted up to three (3) working days of leave with pay in the unfortunate event of a death in his or her immediate family, or up to five (5) working days of leave with pay to attend the funeral or memorial services of an immediate family member outside the State of Florida. The employee's immediate family shall be defined as the employee's spouse, father, mother, step-parents, natural, step and adopted children, brother, sister, father-in-law, mother-in-law, grandparents, brother-in-law and sister-in-law, grandparents-in-law, registered domestic partner, and child of a registered domestic partner.
The bereavement leave must be taken consecutively, and the employee must attend the funeral of the deceased family member to be eligible for bereavement leave. If an employee needs time in excess of that provided in this policy, he or she may request accrued vacation time, sick time, or PTO with the approval of their department head. The City reserves the right to request all pertinent information including deceased relative's name, relationship of the employee to the deceased, the name and address of the funeral home, and the date of the funeral. Documentation such as a death certificate, or other documentation on the deceased may be required for approval of the leave.
Voting Leave
Employees are encouraged to exercise their right to vote outside of their scheduled working hours. As such, all full-time employees as defined herein may be granted up to one hour of leave during polling hours in order to vote in federal, state or local elections, both primary and general elections. This time off shall be granted if it does not increase staffing cost or decrease departmental efficiency.
Employees must request time off for voting in writing or via e-mail at least five (5) business days in advance to the Department Head or designee. The request for leave must clearly state that the employee needs leave in order to vote.
**THE CITY OF DORAL DOES NOT OFFER A RELOCATION PACKAGE **
THE CITY RESERVES THE RIGHT TO AMEND, MODIFY OR TERMINATE (IN WHOLEOR IN PART) ANY OF ITS BENEFITS PROGRAMS AT ANY TIME.
Equal Opportunity Employer
The City of Doral is an equal opportu