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Police Service Representative Jobs (NOW HIRING)

City Of Winter Garden

Police Officer

Winter Garden, FL · On-site

$100/hr

Retire/collect at either age 55 or 25 years of credited service * Health Benefits: Comprehensive ... Represents department/city at community events and functions. * Be able to work flexible hours ...

City of Salinas

Police Services Specialist I/II

Salinas, CA · On-site

$4.4K - $6.1K/mo

Provides excellent customer service and public interaction; assists department personnel, the ... Employees may interact with upset staff and/or public and private representatives in interpreting ...

City of Signal Hill

POLICE RECRUIT

Signal Hill, CA · On-site

$86K/yr

... level of police service, and treating all persons with fairness, respect, and dignity. Upon ... This is a non-sworn, non-represented, civilian classification, specifically designed to train ...

City of Pacific Grove

Police Recruit

Pacific Grove, CA · On-site

$25.08 - $33.61/hr

The Pacific Grove Police Department is a service-oriented agency that provides full-service ... include any of the following representative duties, knowledge, and skills. This is not a ...

City of Cudahy, WI

Police Officer

Cudahy, WI · On-site

$66K - $92K/yr

Lateral entry hires prior years of full-time service will be credited toward vacation amounts as ... The requirements listed below are representative of the knowledge, skill and/or ability required.

City of Seaside, CA

Police Officer Recruit

Seaside, CA · On-site

$7.2K - $8.7K/mo

The City of Seaside provides outstanding services to the public and is deeply committed to a ... The standards as stated on the front of this job announcement represent only the minimum required ...

FLAME

Customer Service Representative

Warren, MI

$15 - $20.50/hr

Looking for a customer service-oriented Customer Service Representative (CSR) to join our team. The ... police of the Call Center Other duties as assigned SCHEDULE: Monday through Friday Saturdays as ...

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Police Service Representative information

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$39K

$64.7K

$69.5K

How much do police service representative jobs pay per year?

As of Sep 10, 2026, the average yearly pay for police service representative in the United States is $64,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a police service representative?

Police Service Representatives are civilian employees who work for law enforcement agencies, assisting with non-emergency calls, processing police reports, and providing information to the public. They often handle administrative tasks, manage records, and serve as a liaison between the public and sworn officers. Their role is crucial in supporting day-to-day police operations and ensuring community members receive timely assistance and information. Police Service Representatives may also help with dispatching, data entry, and other clerical duties, depending on the department’s needs.

What are the key skills and qualifications needed to thrive as a police service representative?

To thrive as a Police Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, law enforcement databases, and multi-line phone systems is typically required. Excellent interpersonal skills, emotional resilience, and the ability to remain calm under pressure help you manage emergency situations effectively. These competencies are vital for ensuring accurate information processing, efficient public service, and support for police operations in high-stress environments.

What are some common challenges police service representatives face when handling emergency and non-emergency calls?

Police Service Representatives often encounter high-pressure situations, as they must quickly assess and prioritize calls that range from minor incidents to critical emergencies. Balancing empathy with efficiency is essential, as callers may be distressed or agitated. Additionally, representatives must accurately gather and relay information to dispatchers and officers, ensuring clarity under stress. Adapting to fast-paced changes in call volume and maintaining composure during peak hours are common challenges in this role.

What is the difference between Police Service Representative vs Police Dispatcher?

AspectPolice Service RepresentativePolice Dispatcher
Required CredentialsHigh school diploma or equivalent; some roles may require certification in customer service or communicationHigh school diploma or equivalent; certification in emergency communication often preferred
Work EnvironmentOffice setting, interacting with the public and police personnelDispatch center, handling emergency calls and radio communication
Employer & Industry UsagePolice departments, government agenciesPolice departments, emergency services
Common Search & ComparisonCustomer service, administrative support roles in law enforcementEmergency communication, radio dispatch roles

Police Service Representatives and Police Dispatchers both support law enforcement agencies but serve different functions. While Police Service Representatives focus on customer service and administrative tasks, Police Dispatchers handle emergency calls and radio communication. Understanding these differences helps in choosing the right career path within law enforcement support roles.

How to become a police service representative?

To become a police service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and often undergo background checks and training. Some positions may require prior customer service experience or certification in law enforcement procedures, and candidates usually must pass written exams and physical assessments.

What qualifications do you need to become a police service representative?

To become a police service representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and often some experience in administrative or public service roles. Some positions may require a valid driver's license and familiarity with law enforcement procedures or computer systems.

What cities are hiring for Police Service Representative jobs?

Cities with the most Police Service Representative job openings:

What states have the most Police Service Representative jobs?

States with the most job openings for Police Service Representative jobs include:

What are popular job titles related to Police Service Representative jobs?

For Police Service Representative jobs, the most frequently searched job titles are:

Police Service Representative jobs near you
Infographic showing various Police Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,668 per year, or $31.1 per hour.

Police Officer Recruit

Raleigh, NC • On-site

City of Raleigh North Carolina
See more jobs at City of Raleigh North Carolinaexternal

$61K - $71K/yr

Full-time

Re-posted 3 days ago

Job description

Job Description PLEASE READ CAREFULLY BEFORE APPLYING THERE ARE TWO (2) PARTS TO THE APPLICATION: THE ONLINE NEOGOV QUESTIONS AND THE RALEIGH PD APPLICATION. THE RALEIGH PD APPLICATION MUST BE ATTACHED TO YOUR ONLINE APPLICATION. Before clicking to "APPLY" for this position, please follow the instructions below to complete steps 1 and 2 before submitting your online application: 1.

Download and complete the Raleigh PD Application (Download PDF Reader) and save it to your computer. 2. Upload the completed application into the Attachments section of your NeoGov account.

The Raleigh Police Department is searching for qualified individuals who want to join our corps of law enforcement professionals. Our organization is proud of our professionalism, our values and providing the best services to the citizens of Raleigh. You may be contacted by telephone or email and asked to submit all required documentation if you are selected to proceed further in the process.

Once contacted, it is strongly suggested that applicants submit all necessary documentation as soon as possible to prevent any delay in processing your application. Lack of documentation might prevent you from proceeding further in the application process. Although the Raleigh Police Department continuously accepts applications, to be considered for the upcoming Academy, your Neogov electronic application must be submitted as soon possible.

Applications received after the deadline will be evaluated for the next academy (date TBD). Work Locations: Raleigh Police Headquarters - 6716 Six Forks Road, Raleigh, NC Raleigh Police Law Enforcement Training Center - 2320 Law Enforcement Drive, Raleigh, NC Duties and Responsibilities The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

Protects life and property through the enforcement of laws and ordinances Patrols assigned areas Responds to calls for police service Conducts preliminary and follow-up criminal and traffic investigations Conducts interviews Prepares written reports and field notes of investigations and patrol activities Apprehends criminals and testifies in court Work requires extensive contact with outside agencies and the general public Typical Qualifications High School diploma or GED equivalent United States citizen or naturalized citizen Must be at least 21 years of age at the time of graduation from the Raleigh Police Academy Must have a valid Driver's License Vision corrected to 20/20 and cannot be colorblind Additional Information Lateral-entry officers are eligible to earn a starting salary of up to $66,124.00. For more information about the Raleigh Police Department, please visit www.joinraleighpd.org. ***As initial communication will be made through email, please ensure your email address is typed correctly on your application

Also, please remember to check your spam folder frequently for messages regarding the hiring process.*** ADA and Other Requirements: Positions in this class typically require: stooping, kneeling, crouching, reaching, standing, walking, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions. Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently and/or up to 20 pounds of force constantly to move objects. Working Conditions: Work is performed in both the field and in an indoor office environment with moderate exposure to atmospheric conditions (such as fumes, odors, dusts, gases, poor ventilation, etc.); moderate exposure to environmental conditions (such as disruptive people, imminent danger, or a threatening environment); and frequent exposure to intense noise.

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