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Police Service Representative Jobs (NOW HIRING)

... representing the City of Danville. Will be responsible for providing police protection within the ... Required to perform police service work under direct supervision in accordance with instructions ...

Police Sergeant

Mcfarland, CA · On-site

$41.04 - $52.53/hr

Identify opportunities for improving service delivery and procedures; provide recommendations ... Represent the City in meetings with community groups and the public. * Ensure staff observe and ...

Certified Police Officer

Pelham, AL · On-site

$63K - $90K/yr

Representative List of Essential Duties and Responsibilities The list is not intended to be all ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

COF Police and Public Safety service providers; Boston Fire; Boston EMS; and other public safety ... represented groups. Simmons is committed to creating, developing, promoting, and enhancing ...

Certified Police Officer

Pelham, AL · On-site

$63K - $90K/yr

Representative List of Essential Duties and Responsibilities The list is not intended to be all ... Customer Service - Manages difficult or emotional customer situations; Responds promptly to ...

The Police Officer provides a full range of law enforcement services to the community in the ... The physical demands described here are representative of those that must be met by an employee to ...

Police Officer

Gardner, KS · On-site

$29.80 - $44.11/hr

The Police Officer provides a full range of law enforcement services to the community in the ... The physical demands described here are representative of those that must be met by an employee to ...

In addition, they must be equally concerned with delivery of a wide variety of services consistent ... The intent of this list of primary duties is to provide a representative summary of the major ...

In addition, they must be equally concerned with delivery of a wide variety of services consistent ... The intent of this list of primary duties is to provide a representative summary of the major ...

Retire/collect at either age 55 or 25 years of credited service * Health Benefits: Comprehensive ... Represents department/city at community events and functions. * Be able to work flexible hours ...

... level of police service, and treating all persons with fairness, respect, and dignity. Upon ... This is a non-sworn, non-represented, civilian classification, specifically designed to train ...

Responds to and investigates calls for police service regarding criminal, non-criminal, or ... Attends various district and college committee meetings, as designated by management, to represent ...

Showing results 21-40

Police Service Representative information

See salary details

$39K

$64.7K

$69.5K

How much do police service representative jobs pay per year?

As of Sep 10, 2026, the average yearly pay for police service representative in the United States is $64,668.00, according to ZipRecruiter salary data. Most workers in this role earn between $62,000.00 and $69,000.00 per year, depending on experience, location, and employer.

What is a police service representative?

Police Service Representatives are civilian employees who work for law enforcement agencies, assisting with non-emergency calls, processing police reports, and providing information to the public. They often handle administrative tasks, manage records, and serve as a liaison between the public and sworn officers. Their role is crucial in supporting day-to-day police operations and ensuring community members receive timely assistance and information. Police Service Representatives may also help with dispatching, data entry, and other clerical duties, depending on the department’s needs.

What are the key skills and qualifications needed to thrive as a police service representative?

To thrive as a Police Service Representative, you need strong communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with computer-aided dispatch (CAD) systems, law enforcement databases, and multi-line phone systems is typically required. Excellent interpersonal skills, emotional resilience, and the ability to remain calm under pressure help you manage emergency situations effectively. These competencies are vital for ensuring accurate information processing, efficient public service, and support for police operations in high-stress environments.

What are some common challenges police service representatives face when handling emergency and non-emergency calls?

Police Service Representatives often encounter high-pressure situations, as they must quickly assess and prioritize calls that range from minor incidents to critical emergencies. Balancing empathy with efficiency is essential, as callers may be distressed or agitated. Additionally, representatives must accurately gather and relay information to dispatchers and officers, ensuring clarity under stress. Adapting to fast-paced changes in call volume and maintaining composure during peak hours are common challenges in this role.

What is the difference between Police Service Representative vs Police Dispatcher?

AspectPolice Service RepresentativePolice Dispatcher
Required CredentialsHigh school diploma or equivalent; some roles may require certification in customer service or communicationHigh school diploma or equivalent; certification in emergency communication often preferred
Work EnvironmentOffice setting, interacting with the public and police personnelDispatch center, handling emergency calls and radio communication
Employer & Industry UsagePolice departments, government agenciesPolice departments, emergency services
Common Search & ComparisonCustomer service, administrative support roles in law enforcementEmergency communication, radio dispatch roles

Police Service Representatives and Police Dispatchers both support law enforcement agencies but serve different functions. While Police Service Representatives focus on customer service and administrative tasks, Police Dispatchers handle emergency calls and radio communication. Understanding these differences helps in choosing the right career path within law enforcement support roles.

How to become a police service representative?

To become a police service representative, candidates typically need a high school diploma or equivalent, strong communication skills, and often undergo background checks and training. Some positions may require prior customer service experience or certification in law enforcement procedures, and candidates usually must pass written exams and physical assessments.

What qualifications do you need to become a police service representative?

To become a police service representative, candidates typically need a high school diploma or equivalent, strong communication and customer service skills, and often some experience in administrative or public service roles. Some positions may require a valid driver's license and familiarity with law enforcement procedures or computer systems.

What cities are hiring for Police Service Representative jobs?

Cities with the most Police Service Representative job openings:

What states have the most Police Service Representative jobs?

States with the most job openings for Police Service Representative jobs include:

What are popular job titles related to Police Service Representative jobs?

For Police Service Representative jobs, the most frequently searched job titles are:

Infographic showing various Police Service Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $64,668 per year, or $31.1 per hour.

Campus Police Officer (Pool)

Olympia, WA • On-site

The Evergreen State College
Colleges, Universities, and Professional Schools • 501 - 1,000 employees

$8.7K/mo

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 24 days ago


Evergreen State College rating

9.6

Company rating: 9.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz


Job description

Posting Details
Position Information
Position Title
Campus Police Officer (Pool)
Working Title
Location
Olympia
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or status as a protected veteran. For more information regarding Evergreen's non-discrimination policies or to report discrimination, please visit the Affirmative Action and Equal Opportunity webpage at www.evergreen.edu/equalopportunity or contact the Affirmative Action and Equal Opportunity Officer at (360) 867-5371, Room 3102 Library Building, 2700 Evergreen Parkway NW, Olympia, WA 98505.
Union Represented
Yes
Overtime Eligible
Yes
Monthly FTE
1.0
Salary Step (minimum monthly amount)
$6,527.00
Salary Step (maximum monthly amount)
$8,781.00
Cyclic Position
No
Cyclic Details
n/a
Project Position
No
End Date
n/a
Special Note
This posting is to establish a pool of applicants to fill vacant Campus Police Officer positions as they occur.
Campus Police Officer positions are full-time, over-time eligible positions that may be filled at the entry or lateral level.
Position Purpose
Under the general supervision of a Campus Police Sergeant, Campus Police Officers perform traditional law enforcement, peacekeeping and public service duties in accordance with Federal, State and College statutes and regulations; and are responsible for prevention of crime, apprehension of criminals and general enforcement of laws, ordinances and campus policies and procedures, as required.
Nature and Scope
Police Service Mission Statement
"To make a positive difference for members of our community by seeking and finding ways to affirmatively promote, preserve and deliver a feeling of safety, security, and quality service."
The nature of police work requires that each Campus Police Officer possess the ability to expertly perform all of the tasks required to deal with the worst-case scenario. At any given time, a routine task being performed by a Campus Police Officer may suddenly become a violent confrontation. All skills, training and physical capabilities may be called upon instantaneously. Furthermore, Campus Police Officers are required to be a generalist with respect to their daily duties. The inability to perform even the most routine task conflicts with the public perception of what they can expect when they call for a uniformed Campus Police Officer. Campus Police Officers must have the ability to act decisively and without direct supervision in varying situations, including situations involving an element of personal danger. At the same time, a Campus Police Officer is required to be at all times approachable as a campus community member, helpful, personable, with an awareness of diverse cultural, socio-economic, personal and philosophical backgrounds and expectations. The mantra of law enforcement in Washington State, and in particular at the Evergreen State College Police Department/Department of Police Services, is that which is referred to as a "Guardian" approach to the law enforcement profession. This expectation is strictly enforced.
Police Services is a 24/7 operation, requiring that Campus Police Officers be available to work day, evening and graveyard shifts, weekends and holidays and during emergency response situations. The current work schedule provides that the Campus Police Officer works one hundred sixty (160) hours in a twenty-eight (28) day period and may be changed on a temporary, permanent, emergency or employee-requested basis.
Essential Functions
  • Serve as liaison to community constituents with an emphasis on staff, faculty and residents of campus housing.
  • Perform Campus Police Officer duties in accordance with professional standards and in compliance with Police Services standard operating procedures, department guidelines, applicable state and federal laws, local ordinances and related College policies and procedures.
  • Maintain proficiency or expertise in federal and state, institution and department policies, rules and regulations.
  • Provide protection and safety for persons and property on campus, which includes enforcement of federal, state laws and campus rules and regulations.
  • Gather and secure evidence, protect crime scenes, investigate crimes, interview witnesses, suspects and other involved parties, make arrests and issue infractions and citations.
  • Perform patrol functions by foot, bicycle and vehicle to prevent and detect criminal activity; investigate complaints of disturbance, accidents, stolen property, or criminal activity.
  • Provide emergency and non-emergency assistance to local law enforcement agencies on and off campus as needed and/or requested.
  • Document and write complete and accurate case and investigative reports on incidents responded to, describing detailed information and action taken and that meet the needs of the Thurston County Prosecutor's Office.
  • Operate police radios, emergency vehicle equipment and paging system.
  • Monitor alarms for fire, intrusion, and other related security needs.
  • Secure and unlock buildings and areas within as needed, or requested.
  • Provide escorts on campus for personal safety and security as needed, within department policies and procedures.
  • Provide security for campus special events, social and sports events.
  • Enforce pet policy and perform animal control functions as necessary.
  • Maintain proficiency in Use of Force and firearms skills.
  • Complete department and State required training.
  • Participate on committees, in meetings and otherwise represent the department as required.
  • Attend staff meetings as required.
  • Other duties as assigned.

Additional Duties
  • Provide parking/traffic assists including: directing traffic, jump-starts, vehicle entry and vehicle impounds (towing and booting equipment) within department policies and procedures.
  • Provide unlocks or access for students, staff and faculty as is required by existing policy.
  • Operate telephone switchboard by providing backup support for emergency communications operations.

Knowledge Skills and Abilities
  • Excellent public relations skills.
  • Skill and ability to establish and maintain effective working relationships and a sense of inclusion with diverse constituents (i.e., students and other campus community members, the public, law enforcement officials and other employees), including knowledge and understanding of the policing, safety issues and concerns of the diverse cultures represented on campus, such as young adults, women, people of color, gay, lesbian, bisexual, transgender people and persons with disabilities.
  • Ability to work with campus community to create a sense of ownership and partnership in their mutual safety and security.
  • Knowledge of federal and state laws and the ability to learn and enforce college policies and procedures.
  • Ability to perceive campus policing as a law enforcement and educational process, within the Guardian Model.
  • Ability to act decisively and without direct supervision in varying situations, including situations involving an element of personal danger.
  • Ability to direct and/or effectively interact with others under emergency, unpredictable, unusual, stressful and/or dangerous conditions.
  • Strong skill and ability to plan, organize, and coordinate competing and multiple functions and responsibilities.
  • Ability and skill in responding to complaints, settling disputes, resolving grievances and conflicts, and/or negotiating with others while performing policing duties.
  • Ability to use good judgment, and excellent reasoning and decision making skills to get information from all relevant sources, to form general conclusions about events and/or seemingly unrelated issues, and to identify alternative solutions, conclusions, and approaches to issues or problems.
  • Strong oral, written, and interpersonal communication skills, including the ability to communicate information and ideas so that others will understand.
  • Skill and ability in writing timely and accurate case and investigative reports.
  • Knowledge of and ability to use specialized police equipment, techniques and instruments, including firearms.
  • Ability to safely operate motorized vehicles.
  • Skill and ability to know when to assume command, recognize dangerous and stressful situations, and when to take proper corrective action.
  • Ability to work alone and collaboratively as a member of a team.
  • Ability to apply common sense discretion when performing peacekeeping and law enforcement functions.
  • Ability to be honest and truthful in carrying out the responsibilities of the position.
  • Ability to comprehend and apply complex policies and procedures.
  • Commitment to and support of the department strategic plan, mission, goals and objectives.
  • Commitment to facilitate the practice of the Community Oriented Policing (COP's) philosophy and the Guardian Model as a way of doing business in Police Services.
  • Ability to maintain a degree of fitness that allows participation in stressful, physically demanding, and/or confrontational situations (e.g., ability to stand and/or walk for long periods without breaks and in various weather conditions, ability to lift and/or push heavy objects, basic motor skills sufficient to perform essential duties, ability to remain aware and alert while performing duties, ability to maintain surveillance and/or stakeouts, vision correctable to 20/20, hearing within normal tolerances or correctable).
  • Skill and ability to use general office equipment, including computers and related software.
  • Ability to work varying shifts/schedules.

Minimum Qualifications
Desired Qualifications
  • Prior law enforcement experience, including conducting internal investigations, performing dispatch operations and knowledge of International Association of Chiefs of Police and International Association of Campus Law Enforcement Administrators policies and procedures.

Conditions of Employment
  • Must provide proof of identity and employment eligibility within three days of beginning work.
  • This position is part of a bargaining unit and covered by a collective bargaining agreement.
  • Must be able to meet all conditions of employment as set forth in Chapter 139-07 of the Washington Administrative Code.
  • Must possess or obtain a Basic Law Enforcement Academy certificate issued by the State of Washington Criminal Justice Training Commission (CJCT) or must qualify for and pass the CJTC equivalency course and examination.
  • Must possess a valid Washington State driver's license or obtain one within 30 days of hire.
  • Have no felony convictions.
  • Must submit to and successfully pass a background investigation as defined by RCW 43.101.095.
  • Prior to an official offer of employment, a Declaration Regarding Sexual Misconduct form must be submitted to the college per RCW 28B.112.080. The college will contact current and past employers to verify this information. Applicants who provide inaccurate information in their declaration will be disqualified and, if the inaccuracies are discovered after the applicant has been hired, it shall be grounds for termination.
  • Must successfully complete handgun and patrol rifle qualification courses.
  • Must possess or obtain a valid basic first-aid card within twelve months of hire.
  • Must possess or obtain a valid breathalyzer certificate within twelve months of hire.
  • Must possess or obtain a valid radar operator certificate within twelve months of hire.
  • Have the ability to work day, evening and graveyard shifts, weekends, holidays and during emergency situations, and overtime as needed.

Benefits
A full state benefits package which includes: paid sick and vacation leave; paid campus holidays; a generous medical, dental, life and disability insurance package for employees and dependents; retirement; optional deferred compensation and optional supplemental retirement accounts. For more information about Evergreen's excellent employee benefits, please view https://www.evergreen.edu/payroll/benefits-package.
Posting Detail Information
Posting Number
S2017-021
Number of Vacancies
1
Open Date
03/07/2017
Close Date
Special Instructions to Applicants
The Evergreen State College accepts Campus Police Officer applications on a continuous basis to fill vacant positions as they occur. Positions may be filled at the entry or lateral level. Applications expire after twelve months. Instructions to reactivate an application will be sent at time of expiration.
Hiring process for Campus Police Officer:
  • Application
  • Interview
  • Written exam and Physical Ability Test (entry level candidates only)
  • Reference checks
  • Conditional offer of employment
  • Background investigation
  • Polygraph
  • Psychological evaluation
  • Medical examination

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