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Police Communication Technician Jobs (NOW HIRING)

CITY OF CHEYENNE

Police Records Technician

Cheyenne, WY · On-site

$40K - $57K/yr

Police Records Technician 38 Police Department - Cheyenne, WY 82001 Overview Position Type ... Communicate effectively with field and administrative staff to solve system/procedural issues ...

CITY OF CHEYENNE

Police Records Technician

Cheyenne, WY · On-site

$40K - $57K/yr

Police Records Technician JOB TITLE: Police Records Technician CLASSIFICATION: Non-Exempt ... Communicate effectively with field and administrative staff to solve system/procedural issues ...

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Police Communication Technician information

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How much do police communication technician jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for police communication technician in the United States is $29.82, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $34.86 per hour, depending on experience, location, and employer.

What is a police communication technician?

Police Communication Technicians, often known as dispatchers or 911 operators, are professionals who handle emergency and non-emergency calls for law enforcement agencies. They are responsible for receiving and prioritizing requests for police assistance, relaying information to officers in the field, and ensuring accurate and timely communication between the public and police personnel. These technicians play a critical role in ensuring public safety by coordinating responses to incidents and maintaining detailed records of calls and actions taken.

What are the key skills and qualifications needed to thrive as a police communication technician, and why are they important?

To thrive as a Police Communication Technician, you need strong multitasking abilities, exceptional attention to detail, and a high school diploma or equivalent, with some agencies requiring specialized training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency call-taking software is typically required. Outstanding communication skills, composure under pressure, and the ability to work effectively in a team are crucial soft skills in this role. These skills and qualities are important because they ensure rapid, accurate information relay and effective coordination during emergency situations, directly impacting public and officer safety.

What are some common challenges faced by police communication technicians during high-pressure incidents?

Police Communication Technicians often face high-pressure situations, such as coordinating emergency responses or handling multiple calls during critical incidents. A key challenge is maintaining clear, accurate communication with both officers in the field and the public, all while prioritizing calls and ensuring information is relayed quickly and correctly. Technicians must stay calm under stress, manage shifting priorities, and work effectively within a team environment to support public safety. Adaptability and attention to detail are essential, as the ability to make quick, sound decisions can directly impact the outcome of emergency situations.

What is the difference between Police Communication Technician vs Police Dispatcher?

AspectPolice Communication TechnicianPolice Dispatcher
Required CredentialsHigh school diploma or equivalent; certifications in radio operations and emergency communicationHigh school diploma or equivalent; certification in emergency dispatching often preferred
Work EnvironmentControl rooms, communication centers, often working with radio and computer systemsDispatch centers, handling calls and coordinating police response
Employer & Industry UsageLaw enforcement agencies, public safety organizationsPolice departments, emergency response agencies
Common Search & ComparisonOften compared due to similar roles in communication and coordinationRelated but more focused on call handling and response coordination

Both Police Communication Technicians and Police Dispatchers work in law enforcement communication centers, but technicians often focus on radio and communication system maintenance, while dispatchers handle incoming calls and coordinate police responses. Understanding these differences helps clarify career paths in public safety communication roles.

What hours do police communication technicians work?

Police communication technicians typically work in shifts that cover 24-hour operations, including days, nights, weekends, and holidays. Their schedules often include rotating shifts to ensure continuous communication support for law enforcement agencies.
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Police Communication Technician jobs near you
Infographic showing various Police Communication Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $62,027 per year, or $29.8 per hour.

United States Capitol Police - Police Officer

New York, NY • On-site

United States Capitol Police
See more jobs at United States Capitol Policeexternal

$86K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 5 days ago

Job description

Did you know the United States Capitol Police is immediately hiring for our many police officer vacancies? Today, the department is made up of more than 2,000 police officers providing armed security and protection for the Congress, the public, and the U.S. Capitol. We embrace and celebrate a diverse workforce, because inclusion makes us all stronger!

LOCATION- MUST BE WILLING TO RELOCATE TO THE WASHINGTON D.C. METRO AREA

SALARY - We have the highest starting salary in the DMV area for law enforcement at $86,530 a year, a lateral program that offers $10,000 retention bonus, student loan repayment program of $80,000 and much more.

BENEFITS - We offer health insurance, dental insurance, vision care, life and long-term care insurance, Thrift Savings Plan, flexible spending accounts, transit subsidy benefits, fitness centers, personal trainers, nutritionists, an employee assistance program and much more!

SPECIALTY UNITS

Dignitary Protection Division - Provide armed security and protection for Members of Congress

  • Containment and Emergency Response Team (CERT/SWAT)
  • K-9 Unit Bomb Technician
  • Bicycle Response Team
  • Special Operations
  • Crime Scene Search
  • Criminal Investigations
  • Intelligence and Interagency Coordination
  • Threat Assessment Section
  • Command Center
  • Communications
  • Mobile Patrol

QUALIFICATIONS - Candidates must meet the following requirements to be minimally qualified for this position:

  • Must be a United States citizen.
  • Must be between 21-39 years of age.
  • Must have a High School diploma or a GED certificate.
  • Must possess and maintain a valid U.S. driver's license.
  • Must show evidence of responsible driving in the past one (1) year.
  • Male applicants must be registered for Selective Service.
  • Must successfully complete a full field background investigation.
  • Travel for hiring assessments and training is at applicant's expense.
  • Polygraph, medical assessment, criminal, credit, and tax check required.
  • Must successfully complete all required training.

Come join our team and Be One Of Us!

To learn more, visit: www.uscp.gov/careers

APPLY HERE!

https://uscp.csodfed.com/ux/ats/careersite/1/home/requisition/792?c=uscp

Company Description

Our agency consists of more than 2,000 police officers with a mission to protect the members of Congress, the public, and the U.S. Capitol grounds. We embrace and celebrate a diverse workforce because inclusion makes us all stronger!

Apply