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Police Communication Technician Jobs (NOW HIRING)

Communicate with reporting parties and offenders; issue approved violation warnings or citations ... To view the full Police Services Technician , click here. Belong at the City of Durango: We believe ...

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How much do police communication technician jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for police communication technician in the United States is $29.82, according to ZipRecruiter salary data. Most workers in this role earn between $22.12 and $34.86 per hour, depending on experience, location, and employer.

Where do 911 dispatchers make the most money?

911 dispatchers, including police communication technicians, tend to earn higher salaries in regions with larger populations and higher costs of living, such as urban areas or states with higher average wages. Factors like experience, certifications, and shift differentials can also influence pay rates across different locations.

What is the difference between Police Communication Technician vs Police Dispatcher?

AspectPolice Communication TechnicianPolice Dispatcher
Required CredentialsHigh school diploma or equivalent; certifications in radio operations and emergency communicationHigh school diploma or equivalent; certification in emergency dispatching often preferred
Work EnvironmentControl rooms, communication centers, often working with radio and computer systemsDispatch centers, handling calls and coordinating police response
Employer & Industry UsageLaw enforcement agencies, public safety organizationsPolice departments, emergency response agencies
Common Search & ComparisonOften compared due to similar roles in communication and coordinationRelated but more focused on call handling and response coordination

Both Police Communication Technicians and Police Dispatchers work in law enforcement communication centers, but technicians often focus on radio and communication system maintenance, while dispatchers handle incoming calls and coordinate police responses. Understanding these differences helps clarify career paths in public safety communication roles.

What are the key skills and qualifications needed to thrive as a Police Communication Technician, and why are they important?

To thrive as a Police Communication Technician, you need strong multitasking abilities, exceptional attention to detail, and a high school diploma or equivalent, with some agencies requiring specialized training or certifications. Familiarity with computer-aided dispatch (CAD) systems, radio communication equipment, and emergency call-taking software is typically required. Outstanding communication skills, composure under pressure, and the ability to work effectively in a team are crucial soft skills in this role. These skills and qualities are important because they ensure rapid, accurate information relay and effective coordination during emergency situations, directly impacting public and officer safety.

Is it hard to be hired as a 911 dispatcher?

Becoming a police communication technician or 911 dispatcher typically requires completing a training program, passing a written exam, and demonstrating strong communication and multitasking skills. Hiring can be competitive, and candidates often need to meet specific age, background, and sometimes certification requirements. Experience with emergency communication systems and the ability to work under pressure are also important factors in the hiring process.

What are Police Communication Technicians?

Police Communication Technicians, often known as dispatchers or 911 operators, are professionals who handle emergency and non-emergency calls for law enforcement agencies. They are responsible for receiving and prioritizing requests for police assistance, relaying information to officers in the field, and ensuring accurate and timely communication between the public and police personnel. These technicians play a critical role in ensuring public safety by coordinating responses to incidents and maintaining detailed records of calls and actions taken.

What are some common challenges faced by Police Communication Technicians during high-pressure incidents?

Police Communication Technicians often face high-pressure situations, such as coordinating emergency responses or handling multiple calls during critical incidents. A key challenge is maintaining clear, accurate communication with both officers in the field and the public, all while prioritizing calls and ensuring information is relayed quickly and correctly. Technicians must stay calm under stress, manage shifting priorities, and work effectively within a team environment to support public safety. Adaptability and attention to detail are essential, as the ability to make quick, sound decisions can directly impact the outcome of emergency situations.

How much do police communications technicians make?

Police communications technicians in the NYPD typically earn an annual salary ranging from $45,000 to $70,000, depending on experience, certifications, and seniority. They often work in a 24/7 shift environment and may receive overtime pay and benefits. Entry-level positions may start lower, with increases as they gain experience and additional training.
More about Police Communication Technician jobs
What cities are hiring for Police Communication Technician jobs? Cities with the most Police Communication Technician job openings:
What states have the most Police Communication Technician jobs? States with the most job openings for Police Communication Technician jobs include:
What job categories do people searching Police Communication Technician jobs look for? The top searched job categories for Police Communication Technician jobs are:
Infographic showing various Police Communication Technician job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $62,027 per year, or $29.8 per hour.

Colorado State Patrol Public Safety Dispatcher - Montrose

State of Colorado

Montrose, CO • On-site

$59K/yr

Other

Medical, Dental, Life, Retirement

Posted 20 days ago


State Of Colorado rating

7.2

Company rating: 7.2 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

39th of 50 rated states


Job description

Department Information This position is open only to current Colorado state residents. An eligible list established with this recruitment may be used to fill other similar positions within the Colorado Department of Public Safety in the next 12 months. Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.

Our Vision - Creating safer and more resilient communities across Colorado. Our Core Values - Unity, Honor, Service The State of Colorado strives to create a Colorado for All by building and maintaining workplaces that value and respect all Coloradans through a commitment to equal opportunity and hiring based on merit and fitness. The State is dedicated to non-discriminatory practices in everything we do, including hiring, employment, and advancement opportunities.

At CDPS, our culture is driven by our commitment to creating a safer Colorado and guided by a public service focus. We strive to provide effective solutions and services to our fellow Coloradans. We model a culture of collaboration, innovation, and growth for our employees.

We maintain a professional and inclusive workplace. Careers with a purpose: If you are passionate about public safety and public service, and are eager to dedicate your career to serving Coloradans, consider joining CDPS. Our team at CDPS consists of exceptional individuals and is an environment where you can challenge yourself and acquire new capabilities to build a rewarding and fulfilling career.

We are committed to providing public safety services to our communities including safety on our roads, preparing for and mitigating environmental disasters such as floods and wildland fires, disaster recovery, combating crime, promoting school safety, and victim services. Classification and Salary: POLICE COMMUNICATION TECHNICIAN Anticipated Hiring Range: Intern $4,353/month; $52,236/year. Technician $4,955/month; $59,460/year.

Full Salary Range: Technician $4,955 - $6,937/month; $59,460 - $83,244/year. Benefits: We provide a wide range of benefits to our employees. Medical and dental options are available for permanent employees and their dependents.

We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts. Eligible employees receive Basic Life and AD&D insurance equal to their annual earnings subject to a minimum benefit of $50,000 and a maximum of $250,000. Basic Life and AD&D are provided by the State of Colorado at no cost to employees.

The State of Colorado's Wellness Program, State of Health, is a no-cost, year-long program that supports an employee's health and wellness goals. This program offers personalized health coaching, skill groups and more. Participants can earn a $20 per month health insurance premium discount.

Through BenefitHub, State of Colorado employees have access to discounts, promotions and special programs from hundreds of retailers, restaurants, travel and entertainment venues throughout Colorado and across the country. State contribution into a Health Savings Account when enrolled in a High Deductible Health Plan. Eligible employees have access to medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI).

Eligibility for hybrid or other flexible work arrangements based on the nature of the role. We offer excellent retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA for details.

We provide generous time off including 11 paid holidays annually and accrued annual and sick leave and four annual wellness days. The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace.

EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services. Tuition reimbursement and reduced college tuition at CSU Global and DeVry University. We offer Credit Union of Colorado membership eligibility.

To learn more about State of Colorado benefits, please visit State of Colorado benefits. Description of Job About the Work Unit This Communications Branch exists to provide a professional public safety communications service for the Colorado State Patrol, other partner agencies, and the public. The communications services includes researching and disseminating routine, emergency and criminal justice information, dispatching, and when required, providing 911 and emergency medical dispatch services.

Work Environment 100% in-person position 24/7 operations including nights, weekends and holidays Shifts vary based on demands and needs of the unit. This position includes additional compensation in the form of shift differentials which include: - 20% Weekend shifts (4PM Friday - 6AM Monday) - 7.5% Swing shift (4PM - 11PM Monday - Thursday) - 14% Grave shift (11PM - 6AM Monday - Thursday) The Communication Officer training program is approximately 20 weeks. The schedule for the first four weeks of training is Monday - Friday 8:00 am - 4:00 pm

About the Job Police Communication Intern Police Communication Interns are non-sworn telecommunication specialists who are provided paid, on-the-job training to become a Police Communication Technician. Police Communication Technician CSP Police Communications Technicians are non-sworn telecommunication specialists who provide dispatch services to law enforcement officers from multiple agencies. Communications Technician is a fully operational level position that provides public safety communications, and receives and disseminates emergency calls for service to federal, state, and local government public safety agencies.

Police Communications Technicians operate highly complex computer systems and communications equipment that allow them to provide information and assistance to the citizens of Colorado and those visiting our state. The position monitors officer activity and safety by utilizing computer systems for entering and retrieving information related to calls for service, general information, and performing investigative inquiries. Through critical decision making, Police Communications Technicians provide information to field personnel enabling them to appropriately enforce actions and are often vital to officer safety.

Key Responsibilities Receive incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information and after hours calls for departments within a city. Determine response requirements and relative priorities of situations, and dispatch units in accordance with established procedures. Operate the Incident Command/Integrated Command Systems (ICS) in order to record details of calls, dispatches, and messages.

Relay information and messages to and from emergency sites, to law enforcement agencies, and to all other individuals or groups requiring notification. Utilize Computer Aided Dispatch System, and contact emergency response field units to determine emergency units available for dispatch. Receive and disseminate all requests for emergency services such as 911 calls, suicide, homicide, assaults, domestic disputes, drunk drivers, reports of road rage, motor vehicle accidents, motorists in need of assistance.

Operate designated camera systems, operate radio consoles, and computer terminals to receive, record, and transmit police and other emergency services communication. Interview callers' request for emergency services, comprehend, analyze and determine the appropriate level of response. Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights Applicants who have previously been disqualified for the psychological exam must wait 6 months before reapplying.

Note, to be considered for this position, you must meet one of the following options for consideration. Minimum Qualifications Police Communication Intern (Entry-Level with Paid On-the-Job Training) Must be 18 years of age. Be willing and able to work any shift as part of a permanent schedule after training (nights, weekends and holidays), and be able to communicate fluently in English and have a clear speaking voice.

Police Communication Technician One year of full-time 911 emergency dispatch experience OR completion of an authorized Communication Training Officer Program or equivalent will substitute for the required experience. Must be 18 years of age. Be willing and able to work any shift as part of a permanent schedule after training (nights, weekends and holidays), and be able to communicate fluently in English and have a clear speaking voice.

Preferred Qualifications and Competencies Highly preferred to have a high school diploma or a G.E.D. and type approximately 35 words per minute. Bilingual skills include reading, writing, and speaking fluently in Spanish, Russian, or other languages

Conditions of Employment Requires successful completion of a background investigation that includes polygraph examination, medical physical, psychological examination, and drug screen. If you have used marijuana within the last 12 months or any other illegal drug within the last three years, may be disqualified. The background investigation is based on the following criteria, including but not limited to driving history, criminal behavior/history, alcohol use/behavior, drug use/behavior, and integrity.

If you omit any material fact on your application, testing materials, or during the background interview or polygraph, you may be disqualified. If any disqualifying information is discovered at any stage of the selection process, you may be removed from consideration. If you fail to follow instructions during the polygraph exam you may be removed from the process.

Must be a Colorado resident at the time of application. CSP Communication Applicant Disqualification Considerations Integrity To be disqualified upon admission or confirmation of: Theft or taken without permission of items, goods, and/or money (combined) of over $300 from an employer within the past 3 years for personal gain. Soliciting, offering, paying, or accepting a bribe as defined criminally in CRS (government official) To be considered under the totality of circumstances for disqualification by the appointing authority based on the circumstances and information.

False, fabricated, incomplete, or intentionally omitted information that affects the candidate's application for consideration. Drug Behavior To be disqualified upon admission or confirmation of: Any use, purchase, possession, manufacture, or distribution of illegal drugs, except for marijuana, within the past 5 years. Any illegal use, purchase, distribution, or manufacture of a controlled schedule I, II, or III drugs (as defined in C.R.S

18-18-102) within the last 5 years. Use of any illegal drug, on or off duty, while employed as a law enforcement officer. Refusal to agree to submit to previous employers drug screening or drug testing as an employee within the past 5 years To be considered under the totality of circumstances for disqualification by the appointing authority based on the circumstances and information.

Any illegal use, purchase, distribution, cultivation, or possession of marijuana within the last 12 months. Any illegal and/or legal use or consumption of marijuana or its products within the last 12 months Use or possession of illegal drugs beyond 5 years, the appointing authority should consider the frequency of the behavior, the quantity of the drugs involved, and the type of drug. The circumstances and frequency surrounding the illegal use of a prescription controlled schedule I, II, or III drugs (as defined in C.R.S

18-18-102) within the last 5 years. Alcohol Behavior To be disqualified upon admission or confirmation of: Unauthorized consumption of an alcoholic beverage while on "patrol" as a law enforcement officer. Refusal to agree to submit to a previous employer alcohol testing as an employee within the past 5 years To be considered under the totality of circumstances for disqualification by the appointing authority based on the circumstances and information.

Unauthorized consumption of an alcoholic beverage while on "duty" as a law enforcement officer. Consideration is given to the circumstances and frequency of consumption during attendance at conferences or events. Criminal Behavior To be disqualified upon admission or confirmation of: Any felony conviction Any domestic violence conviction Certain misdemeanor criminal convictions, those defined by P.O.S.T

as listed at http://www.colorado.gov/post/decertifying-misdeameanors To be considered under the totality of circumstances for disqualification by the appointing authority based on the circumstances and information. Any incident of misdemeanor shoplifting or accessory to shoplifting, whether charged or not, within the past 3 years The circumstances and frequency of incident of a crime against a person, whether charged or not, within the past 3 years. Driving History To be disqualified upon admission or confirmation of: Any DUI, DWAI, DUID conviction within the past 3 years Any license suspension/revocation within the last 2 years not including FRA suspension

Any hit and run accident with damage to another party or injury, within the last 3 years whether reported or not. Any incident of eluding or attempting to elude an emergency vehicle within the last 3 years whether charged or not. To be considered under the totality of circumstances for disqualification by the appointing authority based on the circumstances and information.

Any license suspension/revocation within the last 5 years including FRA suspension. The circumstances and frequency of incident of a crime against a person, whether caught or not within the past 3 years. The circumstances and frequency of 3 or more convictions of moving traffic violations within the past 12 months and/or 5 or more convictions of moving traffic violations within the past 5 years (speeding, turning violations, following too closely, signaling violations, lane violations, right of way, etc.) Appeal Rights If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State P...


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